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Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

Old Jan 2, 2016, 5:51 pm
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Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?

NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.

Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB

Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
Originally Posted by brc757rr
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:

@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed

This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Thanks to RogerD408



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Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

Old Dec 22, 2018, 10:10 pm
  #961  
 
Join Date: Sep 2014
Posts: 361
Originally Posted by theranj
...in plastic cup
Just to be clear, plastic cups are the procedure except in Flagship First.
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Old Dec 23, 2018, 6:41 am
  #962  
 
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Location: YCD
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Posts: 517
Originally Posted by TheSkyGuy
Just to be clear, plastic cups are the procedure except in Flagship First.
My follow up drink was in a glass, so I had assumed as such for all of them. Good to know
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Old Dec 23, 2018, 10:50 am
  #963  
 
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 304
12/1 AA#2250 MIA-DFW B772 LAA - Full PBD by truly one of the best Dallas based crew Iíve encountered.

12/14 AA#199 MXP-JFK B772 LAA - Tray of water, OJ and bubble. Super friendly and attentive crew.

12/16 AA#76 JFK-SFO A321T LAA - Tray of water, OJ and bubbles.
12/16 AA#1350 SFO-LAX B738 LAA - Tray of water and OJ by the laziest crew encountered in some time.

12/20 AA#397 YVR-ORD B738 LAA - Full PDB by newer FA
12/20 AA#357 ORD-LGA A32B (aircraft swap) LAA - Zilch
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Old Dec 23, 2018, 11:47 am
  #964  
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GGT-MIA E175 and full non-alcoholic PDB
MIA-LGA 78M and nothing due to late catering
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Old Dec 23, 2018, 12:12 pm
  #965  
 
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 563
12/23 AA 4581 (Republic) OKC-PHL Full PDB
12/29 AA 4581 (Republic) PHL-OKC Full PDB

Last edited by dpb132; Dec 31, 2018 at 5:49 pm
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Old Dec 23, 2018, 3:28 pm
  #966  
 
Join Date: Feb 2018
Posts: 86
12/22 AA 2180 ORD-PHX Full PDB from a very proactive LUS crew
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Old Dec 25, 2018, 3:50 pm
  #967  
 
Join Date: Apr 2012
Location: MIA
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Posts: 1,798
12/25 AA1257 ORD to BOS B738
Bah humbug from the Scrooge of PDBs: nada. Iíve had this crew several times before and itís never good. Nothing like going for great at double time and half and missing the basics.

May all others PDBs be full this day and their cabins filled with comfort and joy!
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Old Dec 25, 2018, 4:06 pm
  #968  
 
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
No predeparture drinks on a 90-minute flight from CLT today. Orders were taken on the ground, for service in the air.
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Old Dec 25, 2018, 6:35 pm
  #969  
 
Join Date: Oct 2007
Location: DFW
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Posts: 443
AA2607 DFW-MSY

Had a first today. A PHL-based LUS crew working a 738 to MSY. As we were boarding the catering truck was just pulling up so no PDB right? Because there wasn't time? Nope! She came by with juice and water, but when getting to your row asked "or did you want something else?" I asked for a screwdriver and my partner asked for a jack and coke. No problem at all. Still not sure why LAA crews find this such a difficult task?
AANYC1981 likes this.
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Old Dec 30, 2018, 2:07 am
  #970  
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Join Date: Jul 2002
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Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I totaled up all my posts for this year to make a list of 2018 stats. I may be missing a flight or two that I forgot to post about

No PDB: 11 Flights
Water Only: 1 Flight
Water or OJ Only: 4 Flights
Full PDB: 38 Flights

Better than I remember but still way worse than my Delta numbers (only 1 flight out of 30 had no PDB, the other 29 were full PDBs) or United flights (all 24 flights had full PDBs)
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Old Dec 30, 2018, 10:43 am
  #971  
 
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Posts: 1,798
12/30 AA2129 BOS -> DCA E190
Happy to close out 2018 with a report of full PDB per usual on the shuttle.
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Old Dec 30, 2018, 2:47 pm
  #972  
 
Join Date: Dec 2018
Location: BOS, LAX
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12/27 AA 28 LAX-JFK A32T Tray of OJ, Sparkling Water, and Bubbles
12/28 AA 1140 JFK-BOS A32T, Full PDB
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Old Dec 30, 2018, 3:33 pm
  #973  
 
Join Date: Dec 2017
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Posts: 517
12/30 AA 1343 CUN-DFW Aerobus Full PDB
12/30 AA 1143 DFW-SEA Boeing Full PDB
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Old Jan 1, 2019, 11:51 am
  #974  
 
Join Date: Jan 2018
Posts: 241
12/31 - AA1675 - Full PDB. I went for a double baileys to top off my americano. Great crew member running first. U fortunately forgot my crew recognition certificate things. Will send AA a note.
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Old Jan 1, 2019, 2:25 pm
  #975  
 
Join Date: Apr 2012
Location: MIA
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Posts: 1,798
1/1 AA 2120 DCA->BOS E190

Happy to start 2019 the right way: full PDB offered and accepted by this familiar and veteran shuttle crew
CHOPCHOP767 is offline  

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