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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
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Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Apr 24, 2024, 1:17 pm
  #3346  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,434
Originally Posted by snydert
Yes, absolutely. I think I can make it with 4 full fare First tickets from DFW - LHR planned this year. Revenue would have gone to AA, but alas, we shall see...maybe AA will learn to stop playing games with loyal folks....
So just found out today BA has a lifetime Gold Guest List (CK equivalent) once you reach 100k Tier points. Tempting.....

FT Gold Guest List Beginner's Guide
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Old Apr 24, 2024, 1:42 pm
  #3347  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,029
Originally Posted by HaleiwaFlyer
So just found out today BA has a lifetime Gold Guest List (CK equivalent) once you reach 100k Tier points. Tempting.....

FT Gold Guest List Beginner's Guide
at 210 points per transatlantic flight, whats what, a million five in spend, if you get good deals on seats in J
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Old Apr 24, 2024, 1:46 pm
  #3348  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Originally Posted by HaleiwaFlyer
So just found out today BA has a lifetime Gold Guest List (CK equivalent) once you reach 100k Tier points. Tempting.....

FT Gold Guest List Beginner's Guide
Tempting perhaps, but also sounds like a very long road.

You get 420 TPs for one RT F long haul trip. I probably fly those 10-12 times per year, and quick math says you would need around 240 RTs to hit lifetime GGL.

That would take me a minimum of 20 years, and to be honest I really hope that Im not flying as frequently as I am now for 20 more years!
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Old Apr 24, 2024, 1:53 pm
  #3349  
 
Join Date: Sep 2015
Posts: 50
Once again - bag of salt as it is a Reddit post (🤦‍♂️) - someone posted that they have AA corporate travel contract etc and were told their CK statuses for travel spend leads etc will end July 31st. Weve got a week to go and no word. Delta is catching on and refusing to accept the April 30 expiry date for match. Fun times.
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Old Apr 24, 2024, 1:55 pm
  #3350  
 
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, BA Gold, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,990
Originally Posted by HaleiwaFlyer
Crazy Delta only matched you to Platinum and not Diamond.
Originally Posted by astebel
I was thinking the same thing....
On the surface, maybe yes, but realize that Delta just doesn't really do any matches to Diamond. I've also matched to United 1K and Delta Plat within the past year.

The best match I received via CK, though, was getting Air Canada Super Elite (their 100k level) a couple of years ago (EP was only being matched to 75k at the time). I was then able to maintain AC SE last year with a combination of their U.S. Aeroplan credit card, crediting some UA J tickets to AC (to help meet the mileage requirement), and doing some TATL flying through Canadian airports -- it's really not that different connecting through YYZ or YUL instead of PHL or JFK.

Anyway, status matches seem to be more popular than ever at the moment, and it's interesting reading the anecdotes here, which suggest that plenty of FT CKs seem to be taking advantage of them.
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Old Apr 24, 2024, 2:26 pm
  #3351  
sqw
 
Join Date: Jul 1999
Location: SAF, DCA, and TYS
Programs: AA CK, National VIP, Hyatt Globalist, DL Diamond & MM, UA 1K
Posts: 83
Originally Posted by execplataa
Once again - bag of salt as it is a Reddit post (🤦‍♂️) - someone posted that they have AA corporate travel contract etc and were told their CK statuses for travel spend leads etc will end July 31st. Weve got a week to go and no word. Delta is catching on and refusing to accept the April 30 expiry date for match. Fun times.
I have heard the same thing regarding corporate contract: All active AAdvantage status allocations, except for Instant Status Passes, using the previous years budget will be extended to July 31, 2024. Members will see the extension reflected in their AAdvantage account by the end of February.

I heard nothing and my account shows end of April expiration, maybe this means I have been qualified based on individual spend rather than corporate.

I stand ready to status match BA with my United 1K depending on what happens.
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Old Apr 24, 2024, 3:18 pm
  #3352  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,434
Originally Posted by GoBirds
Tempting perhaps, but also sounds like a very long road.

You get 420 TP’s for one RT F long haul trip. I probably fly those 10-12 times per year, and quick math says you would need around 240 RT’s to hit lifetime GGL.

That would take me a minimum of 20 years, and to be honest I really hope that I’m not flying as frequently as I am now for 20 more years!
Originally Posted by stant
at 210 points per transatlantic flight, whats what, a million five in spend, if you get good deals on seats in J
I mean, we are all spending around 100k or more per year with AA and get no significant lifetime benefits.

If you switch to BA with that type of spend, at least lifetime BA Gold would be doable. This means lifetime AA EXP equivalence. Lifetime FFL access/OWE status at 35,000 tier points.

I think most of us can generate close to 5-10k tier points per year with CK travel frequency and class of service.
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Last edited by HaleiwaFlyer; Apr 24, 2024 at 3:29 pm
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Old Apr 24, 2024, 3:46 pm
  #3353  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,029
Originally Posted by HaleiwaFlyer
I mean, we are all spending around 100k or more per year with AA and get no significant lifetime benefits.

If you switch to BA with that type of spend, at least lifetime BA Gold would be doable. This means lifetime AA EXP equivalence. Lifetime FFL access/OWE status at 35,000 tier points.

I think most of us can generate close to 5-10k tier points per year with CK travel frequency and class of service.
Correct me if I'm wrong, but tier points arent calculated based on spend like LPs. So whereas american REALLY likes to see those full fare F tickets to qualify for CK, BA doesnt care if you are in a sale priced J or a full price seat...

So even with 100k spend that would be 15 years assuming you found the best fares around. if not you are looking at maybe as much as 3-4 times longer, or 3-4 times the spend in a year. I havent paid much attention to BA transatlantic in a few years, but I have seen some fares sub 3k$ whereas I'm paying probably $6k on average on AA
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Old Apr 24, 2024, 4:01 pm
  #3354  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,434
Originally Posted by stant
Correct me if I'm wrong, but tier points arent calculated based on spend like LPs. So whereas american REALLY likes to see those full fare F tickets to qualify for CK, BA doesnt care if you are in a sale priced J or a full price seat...

So even with 100k spend that would be 15 years assuming you found the best fares around. if not you are looking at maybe as much as 3-4 times longer, or 3-4 times the spend in a year. I havent paid much attention to BA transatlantic in a few years, but I have seen some fares sub 3k$ whereas I'm paying probably $6k on average on AA
That is correct, your actually spend doesn't matter, which can save you/your company significant money with nearly all of the perks of CK. I mean in reality, most of us (at least I hope you don't) require much IRROPS assistance and have the funds to just purchase another ticket on another airline and refund the AA fare if you need to get somewhere fast.

The distance of travel and class of travel is what matters with BA. I was reading up on tier run threads, and most recommend a connection to help increase tier points earned between two destination, such as LHR-JFK-LAX rather than LHR-LAX. Segments come into play, which means sacrificing more time at airports/connections to expedite more tier points.

Also, AA typical domestic 2 class narrow bodies don't count towards F category, and only J for tier point calculations. BA will reward the domestic AA fliers who have the most segments.

BA has a tier point calculator to help out.

For example: my typical one way HNL-DFW-PDX will earn 180 tier points. 14 round trips to earn Gold Guest List, which is easily doable when adding on international trips.

To maintain Gold Guest List with CK flying patterns is even easier at 3000 tier points; and no more waiting for AA's secret formula to determine if you are CK worthy or not.

YMMV; but after researching it abit more, lifetime BA perks might be a better option for potential CKs due to known criterias to achieve. Only thing that can swing the pendulum over is if AA announces a lifetime CK status.

For the younger aged CK flyers, I think BA is the way to go. For older CK flyers, I think trying to reach BA lifetime gold might be worthwhile pending your travel pattern.
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Last edited by HaleiwaFlyer; Apr 24, 2024 at 4:07 pm
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Old Apr 24, 2024, 4:10 pm
  #3355  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Originally Posted by stant
Correct me if I'm wrong, but tier points arent calculated based on spend like LPs. So whereas american REALLY likes to see those full fare F tickets to qualify for CK, BA doesnt care if you are in a sale priced J or a full price seat...

So even with 100k spend that would be 15 years assuming you found the best fares around. if not you are looking at maybe as much as 3-4 times longer, or 3-4 times the spend in a year. I havent paid much attention to BA transatlantic in a few years, but I have seen some fares sub 3k$ whereas I'm paying probably $6k on average on AA
You are correct. When I was BA Gold, I would just fly four discounted F RT AA transcons in a year, and that would be over 1500 TP's. You also do need to fly 4 segments on actual BA metal as well though to get Gold.

Originally Posted by HaleiwaFlyer
Also, AA typical domestic narrow 2 class services bodies don't count towards F category, and only J for tier point calculations.
I don't think that's correct, because as I said above, I'd fly discounted F narrow transcon flights on AA, and still get 210 TP's per segment. Perhaps that's changed recently, but it definitely worked that way 3 or 4 years ago.
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Old Apr 24, 2024, 4:14 pm
  #3356  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,434
Originally Posted by GoBirds
I don't think that's correct, because as I said above, I'd fly discounted F narrow transcon flights on AA, and still get 210 TP's per segment. Perhaps that's changed recently, but it definitely worked that way 3 or 4 years ago.
Transcon 3 class A321T are counted as F, if flying F.

For rest of the domestic AA F routes, they are 2 class narrow bodies, which even though AA labels as domestic F, only counts as J in the eyes of BA.


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Old Apr 24, 2024, 4:31 pm
  #3357  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Originally Posted by HaleiwaFlyer
Transcon 3 class A321T are counted as F, if flying F.

For rest of the domestic AA F routes, they are 2 class narrow bodies, which even though AA labels as domestic F, only counts as J in the eyes of BA.


That's interesting, but to be fair, the part you quoted says F in two-cabin aircraft will earn miles based on business, but says nothing about TP's, and TP's are what matter as regards achieving elite status on BA. If that also does appy to TP's, then that is definitely a change from several years ago, as the flights I was referring to were two cabin planes, and I was earning 210 per segment for those discounted F flights.

Of course I don't profess to be anything close to an expert on BA's program, so I could very well be wrong about TP's as well. I will defer to my Avios brethren who are far more knowledgeable than I on the finer points of their program.
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Old Apr 24, 2024, 5:05 pm
  #3358  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,434
Originally Posted by GoBirds

Of course I don't profess to be anything close to an expert on BA's program, so I could very well be wrong about TP's as well. I will defer to my Avios brethren who are far more knowledgeable than I on the finer points of their program.
FT BA Tier Point Run Thread

Pretty much has all of the current BA rules/earnings and best tier point run options. Apparently Central America is a great option.

In a nut shell, you can do low cost TP runs to augment any organic spend to reach either lifetime BA gold or lifetime BA Gold List status.

Guess what I am saying, had I known about BA lifetime status as a HNL based flyer, I would have shifted spend over much sooner. If I get renewed as a CK this year, I think I'm going to still credit all of my AA flying to BA FF.
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Old Apr 24, 2024, 7:01 pm
  #3359  
 
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 460
Originally Posted by stoomac
I have a daughter that is in training right now to be a flight attendant for AA. She mentioned they get quite a bit of direction on the importance of recognizing CKs onboard and ensuring VIP treatment at all contact points. <SNIP>
It's clear to me, if this is the case, that there is serious retraining to be done with the current FA staff....
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Old Apr 24, 2024, 7:39 pm
  #3360  
 
Join Date: Mar 2007
Location: Plano, Texas
Programs: BA Gold, AA CK (8MM), Hyatt Lifetime Globalist
Posts: 85
GGL for life

Originally Posted by HaleiwaFlyer
So just found out today BA has a lifetime Gold Guest List (CK equivalent) once you reach 100k Tier points. Tempting.....

FT Gold Guest List Beginner's Guide
Had I known about this a decade ago, Id be very close to GGL for life today. AA is simply not competitive in the lifetime status arena.
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