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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
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Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Apr 25, 2024, 3:00 pm
  #3391  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Originally Posted by jwqflyer
Maybi ask a silly question. How do you check on the app? Unless I am on a laptop I am unable to see expiration date.
For some reason my expiration date has never shown on the app either, so I had to go to the website to see it. Don't know why.
GoBirds is offline  
Old Apr 25, 2024, 3:00 pm
  #3392  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 420
Renewed also until April 2025. 1.2 million LPs (85% personal Citi cc spend, 15% flights)
execplataa, snydert and GoBirds like this.
davecraze is offline  
Old Apr 25, 2024, 3:01 pm
  #3393  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,140
Originally Posted by Dedicated
That is seriously cool. Imagine having a CK specific Citi card. Amex still has the Centurion Black cards. I also think of that scene from Up in the Air when Clooney flashes his CK card. These little details around status engender loyalty. If AA can't figure it out, why can't Citi?
why is it so cool? the card is only 33% recycled 747.
Aluminum is one of the most recycled metals man uses, and almost a third of all aluminum is used by the transportation industry. I dont know for a fact, but I think it would be a safe bet that any piece of aluminum you pick up probably contains at least a little bit of a former airplane in it.

the ck bag tags, make from the actual skin of an aircraft are FAR cooler IMHO.
stant is offline  
Old Apr 25, 2024, 3:04 pm
  #3394  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Originally Posted by davecraze
Renewed also until April 2025. 1.2 million LPs (85% personal Citi cc spend, 15% flights)
Wow. That's a really interesting data point! Very minimal flight spend, and not crazy CC spend either.
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GoBirds is offline  
Old Apr 25, 2024, 3:05 pm
  #3395  
 
Join Date: Jul 2014
Posts: 34
Originally Posted by HaleiwaFlyer
On the apps first page, tap the top most icon with your name, then the next page will show your tier status and expiration date.
Thanks for clarifying. Mine pops up for a split second (at least I see the 2025) and then the expiration date disappears. I was nervous because the online card has not been updated.
snydert likes this.
jwqflyer is offline  
Old Apr 25, 2024, 3:07 pm
  #3396  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,140
i was getting ready to starrt crying and calling all y'all nasty names, but whew! renewed as well! Let the buying full fare tickets re-begin!
stant is offline  
Old Apr 25, 2024, 3:09 pm
  #3397  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 420
Originally Posted by GoBirds
Wow. That's a really interesting data point! Very minimal flight spend, and not crazy CC spend either.
Agreed - I did not think I would be renewed. There are five or six of us at my company that have had it for five years or more, but we all have it independently - no airpass, etc. I don't know of there is any sort of association between us, but if there was a bank error in my favor, I will take it.
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davecraze is offline  
Old Apr 25, 2024, 3:12 pm
  #3398  
 
Join Date: Jul 2022
Programs: AA/CK
Posts: 63
oh boy oh boy... i got renewed! Im embrassed to share how many LP i qualified with.
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2flyingmonkeys is offline  
Old Apr 25, 2024, 3:14 pm
  #3399  
 
Join Date: Nov 2001
Location: Everywhere
Posts: 756
Renewed as well. 812k LP's 99% flights.
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gottigotti is offline  
Old Apr 25, 2024, 3:15 pm
  #3400  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 420
Originally Posted by 2flyingmonkeys
oh boy oh boy... i got renewed! Im embrassed to share how many LP i qualified with.
Please do share and the breakdown between cc and flying so we can continue to try to tease out the interrelation between them for qualification purposes. If I will continue to be a marionette at the end of strings controlled by AA, I would like to know as much as possible about how the mysterious CK gods work.
ryanbriar, snydert and GoBirds like this.
davecraze is offline  
Old Apr 25, 2024, 3:17 pm
  #3401  
 
Join Date: Sep 2015
Posts: 50
Originally Posted by alexloo11
I'm in the same boat. Not giving up on hope just yet, but still a bit disappointing.
yep. Not on the app nor on the desktop site. Ah well! Hoping for a challenge at least? Or back to the EP “grind” lol. Nah - was good while it lasted. All good. Enjoy the perks all of you who got renewed - well done!!
execplataa is offline  
Old Apr 25, 2024, 3:19 pm
  #3402  
 
Join Date: Apr 2024
Posts: 13
Originally Posted by execplataa
yep. Not on the app nor on the desktop site. Ah well! Hoping for a challenge at least? Or back to the EP “grind” lol. Nah - was good while it lasted. All good. Enjoy the perks all of you who got renewed - well done!!
Yeah I feel you. 450k LPs on 100% premium flight spend from a medium sized airport where AA is 3rd didn't cut it I guess. Waiting for my divorce letter and will just book with Delta and United and begin that long journey (sort of thinking about canceling the rest of my international flights that I already have booked on AA and rebook with Delta). Congrats to all who made it!
snydert and CK2023 like this.
alexloo11 is offline  
Old Apr 25, 2024, 3:20 pm
  #3403  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Originally Posted by davecraze
Please do share and the breakdown between cc and flying so we can continue to try to tease out the interrelation between them for qualification purposes. If I will continue to be a marionette at the end of strings controlled by AA, I would like to know as much as possible about how the mysterious CK gods work.
That's a really good way to describe me as well. And now the hamster wheel continues to spin for 2026, doesn't it?
GoBirds is offline  
Old Apr 25, 2024, 3:31 pm
  #3404  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,140
Originally Posted by GoBirds
And now the hamster wheel continues to spin for 2026, doesn't it?
I have been holding off on those transatlantics for a while now. I could have got one for $6k a few weeks ago in J, but I just snagged one in flagship F for $15k instead. Think of all of those loyalty points!
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stant is offline  
Old Apr 25, 2024, 3:32 pm
  #3405  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 420
Originally Posted by stant
I have been holding off on those transatlantics for a while now. I could have got one for $6k a few weeks ago in J, but I just snagged on in flagship F for $15k instead. Think of all of those loyalty points!
Think of how many LPs/miles we have all lost over the years when there was the 75k cap!!!
snydert likes this.
davecraze is offline  

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