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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
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Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Apr 25, 2024, 2:26 pm
  #3376  
 
Join Date: Apr 2024
Location: PHX
Programs: AA CK
Posts: 2
Thumbs up CK renewal through April 30, 2025 just posted

For those waiting for news. Just had my CK renewal post in my AA account.
kewllewk is offline  
Old Apr 25, 2024, 2:27 pm
  #3377  
 
Join Date: Nov 2017
Posts: 4
2025

My app now shows an expiration date of April 30 2025
stoomac is offline  
Old Apr 25, 2024, 2:28 pm
  #3378  
 
Join Date: Apr 2024
Posts: 2
Originally Posted by stant
FWIW

Just called into the CK line, was told that they were told today that renewals would be processed by the end of the week. The agent pointed out that tomorrow was friday and didnt seem too confident in what he was told.
Just got an “official” information about this. I saw (non intentional) the flagship lady reading a email at her huge monitor with the subject “CK program”. And I asked her if she has any news. She referred to the email, and confirmed that CK invitations will start to be released tomorrow (04/26). Also said that current CK which didn’t meet the criteria will keep CK status until end of May.
usernpjt is offline  
Old Apr 25, 2024, 2:35 pm
  #3379  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 12,071
Me too, woohoo!
SkyTeam777 is offline  
Old Apr 25, 2024, 2:35 pm
  #3380  
 
Join Date: Apr 2024
Posts: 2
Originally Posted by stoomac
My app now shows an expiration date of April 30 2025
Same here! 😁🙏🏼
usernpjt is offline  
Old Apr 25, 2024, 2:38 pm
  #3381  
 
Join Date: Nov 2001
Location: RDU
Posts: 2,266
SAME!!! (ETA data point: 1M LP, 90% flights, almost all international premium, about 65/35 AA metai and AA codeshare).

Last edited by dave_261; Apr 25, 2024 at 2:44 pm
dave_261 is offline  
Old Apr 25, 2024, 2:41 pm
  #3382  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,498
Made the cut at 830k LP last year and as an AirPass carry through; I actually did not think I was going to make the cut.

LP Breakdown: 100% premium spend domestically, premium BA/JL/QR flights purchased through AA; 0% CC spend)

Last edited by HaleiwaFlyer; Apr 25, 2024 at 3:19 pm
HaleiwaFlyer is online now  
Old Apr 25, 2024, 2:44 pm
  #3383  
 
Join Date: Jan 2023
Posts: 13
Also renewed

I am proud to say I will also be following the wheelchairs down the ramp for the next year as well.
ReidTravels is offline  
Old Apr 25, 2024, 2:47 pm
  #3384  
 
Join Date: Jul 2014
Posts: 34
Maybi ask a silly question. How do you check on the app? Unless I am on a laptop I am unable to see expiration date.
jwqflyer is offline  
Old Apr 25, 2024, 2:51 pm
  #3385  
 
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 176
Just checked, and now I'm April 30th 2025 as well.

For the past 10 years or so, I've been CK via Airpass, so this was the first year I needed to earn it the usual, mysterious and organic way. My status was set to expire August 30th 2024, so I was not sure when I would hear about 2025, although I assumed it would be later than everyone else. And I was a little worried that AA would look at renewals for ex Airpass CK's differently than other CK's, but I guess not. And now I appear to be on the same calendar cycle as everyone else.

Congrats to everyone, new or renewed!
GoBirds is offline  
Old Apr 25, 2024, 2:53 pm
  #3386  
 
Join Date: Sep 2015
Posts: 50
Originally Posted by HaleiwaFlyer
Made the cut at 830k LP last year and as an AirPass carry through; I actually did not think I was going to make the cut.
no update on my app. I guess it’s back to EP or a challenge maybe? Arghh
execplataa is offline  
Old Apr 25, 2024, 2:55 pm
  #3387  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,498
Originally Posted by execplataa
no update on my app. I guess it’s back to EP or a challenge maybe? Arghh
Check the desktop AA website first. The app was delayed in reflecting status.
HaleiwaFlyer is online now  
Old Apr 25, 2024, 2:57 pm
  #3388  
 
Join Date: Mar 2024
Posts: 12
Forget Everything I Said

Just got renewed and I’m back in love…
prufrocksabogado is offline  
Old Apr 25, 2024, 2:57 pm
  #3389  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,498
Originally Posted by jwqflyer
Maybi ask a silly question. How do you check on the app? Unless I am on a laptop I am unable to see expiration date.
On the apps first page, tap the top most icon with your name, then the next page will show your tier status and expiration date.
execplataa and snydert like this.
HaleiwaFlyer is online now  
Old Apr 25, 2024, 2:59 pm
  #3390  
 
Join Date: Apr 2024
Posts: 13
Originally Posted by execplataa
no update on my app. I guess it’s back to EP or a challenge maybe? Arghh
I'm in the same boat. Not giving up on hope just yet, but still a bit disappointing.
execplataa likes this.
alexloo11 is offline  

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