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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
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Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Apr 25, 2024, 6:11 pm
  #3421  
 
Join Date: Jul 2007
Location: New York
Programs: AA Concierge Key, DL Silver, UA Silver, Hilton Diamond, Hyatt Globalist, Marriott Gold, Avis PC
Posts: 94
Anyone non-renewed?

Or just renewals going out?
only1percent is offline  
Old Apr 25, 2024, 6:17 pm
  #3422  
 
Join Date: Jan 2024
Posts: 2
Renewed - MIA based

I've got renewed with 1.3M LP, mostly on AA metal flying to Europe or South America in business. I am MIA based.
HaleiwaFlyer and snydert like this.
jefflans is offline  
Old Apr 25, 2024, 6:29 pm
  #3423  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 398
Originally Posted by only1percent
Or just renewals going out?
My business partner, who is MIA based, was just invited for the first time. I believe he had around 1.1M LPs, mostly flying.
snydert is offline  
Old Apr 25, 2024, 7:03 pm
  #3424  
 
Join Date: Jan 2009
Location: DCA/MIA
Programs: AA CK; UA 1P
Posts: 44
Invited Miami Based

Just received invite tonight. First time.

I am Miami based. 980k LP. Weekly MIA-LGA commute plus monthly flagship flights MIA/JFK-LHR.
snydert and GoBirds like this.
senatestaffer is offline  
Old Apr 25, 2024, 7:41 pm
  #3425  
 
Join Date: Feb 2024
Posts: 2
Originally Posted by davecraze
Please do share and the breakdown between cc and flying so we can continue to try to tease out the interrelation between them for qualification purposes. If I will continue to be a marionette at the end of strings controlled by AA, I would like to know as much as possible about how the mysterious CK gods work.
Renewed:
Home airport: LAX (Int'l), SNA
LP's: 1.35M, ~850k flying, Int'l F/J
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jyoung30 is offline  
Old Apr 25, 2024, 8:00 pm
  #3426  
sqw
 
Join Date: Jul 1999
Location: SAF, DCA, and TYS
Programs: AA CK, National VIP, Hyatt Globalist, DL Diamond & MM, UA 1K
Posts: 83
Renewed:

~760,000 LP probably 60/40 BIS to cc etc
BIS almost all AA metal mix of domestic economy and international business. The one non-AA was JAL (not codeshare) JFK-HND when I got rerouted due to disconnect (which earned a lot less LP than if I had made the original DFW-HND).
snydert and GoBirds like this.

Last edited by sqw; Apr 25, 2024 at 8:22 pm
sqw is offline  
Old Apr 25, 2024, 9:03 pm
  #3427  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,029
Originally Posted by sqw
Renewed:

~760,000 LP probably 60/40 BIS to cc etc
BIS almost all AA metal mix of domestic economy and international business. The one non-AA was JAL (not codeshare) JFK-HND when I got rerouted due to disconnect (which earned a lot less LP than if I had made the original DFW-HND).
whats your home airport if you dont mind me asking?
stant is offline  
Old Apr 25, 2024, 9:31 pm
  #3428  
 
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM CK, DL Plat, Hilton Diamond, Bonvoy Ambassador (RIP SPG), BAEC Gold
Posts: 1,312
Just checked the app based on this thread and made it! 825k LPs last year 85%ish on flights (heavy domestic with TATL J/F on AA/BA) and 200k LPs through April, mostly from flying. Looking forward to entering the ORD FL tomorrow with my CK status vs. BA Gold
davecraze, snydert and GoBirds like this.
ryanbriar is offline  
Old Apr 25, 2024, 9:45 pm
  #3429  
 
Join Date: Jul 2019
Location: CLT
Programs: AA CK, Marriott Ambassador, Hyatt Globalist
Posts: 75
WOAHHH! Just checked, resigned to the sad fact that despite 1.2M LP last year, (850k by Jul last year and was overlooked for mid-year) I am starting phase 2 of the CK challenge (ending July ‘24)… lo and behold I am updated to Apr-25!!!

To be honest, I’m pretty sure I would have made it to the 3rd phase, anyway - but I’m super pleased that AA has shown me some love, even though I am at their ‘fortress hub’ and don’t really have other options until I move a few hours NE….

best of luck to everyone!!!
StiTChEs37 is offline  
Old Apr 25, 2024, 9:51 pm
  #3430  
 
Join Date: Apr 2012
Location: LA
Programs: AAdvantage, CK, 4 MM; Marriott Lifetime PLT
Posts: 323
I was renewed too. 12 years and counting going back pre-merger. My stats in 2023: 1.2 million LPs; $104,428.66 total spend on tickets on AA. All travel in first except 3 trips.
LAXJFKesq is offline  
Old Apr 25, 2024, 10:15 pm
  #3431  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 413
Did anyone also receive the customary 2 SWUs that they have given to CK the last few years? I did not. Maybe they are incoming soon, if they did not discontinue that. Hopefully, they also grant us gift EXP again this year.
davecraze is offline  
Old Apr 25, 2024, 10:26 pm
  #3432  
 
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM CK, DL Plat, Hilton Diamond, Bonvoy Ambassador (RIP SPG), BAEC Gold
Posts: 1,312
Originally Posted by davecraze
Did anyone also receive the customary 2 SWUs that they have given to CK the last few years? I did not. Maybe they are incoming soon, if they did not discontinue that. Hopefully, they also grant us gift EXP again this year.
Not on my end, but I have to imagine that both are forthcoming.
ryanbriar is offline  
Old Apr 25, 2024, 10:33 pm
  #3433  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,029
Originally Posted by davecraze
Did anyone also receive the customary 2 SWUs that they have given to CK the last few years? I did not. Maybe they are incoming soon, if they did not discontinue that. Hopefully, they also grant us gift EXP again this year.

i have not. though i DID get them last year. based on what some others have said, I thought that maybe the SWUs were just given to new CKs, not renewals. I could ahve sworn i saw some old timers claiming that CK didnt get you SWUs
stant is offline  
Old Apr 25, 2024, 11:07 pm
  #3434  
 
Join Date: Jan 2007
Posts: 45
First time CK

After 15+ years of EP / Finally made the group. Had really given up years back. RDU airport 780k LPs - 5 Long haul flights in Business - flying cc spend 70/30
HaleiwaFlyer, snydert and GoBirds like this.

Last edited by skelm; Apr 26, 2024 at 3:36 am
skelm is offline  
Old Apr 26, 2024, 12:50 am
  #3435  
 
Join Date: Dec 2009
Posts: 51
Requalified

1.2m LPs
$75k spend on AA flights
$167k spend on AA credit card
TPA-based
ruckover is offline  

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