Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Mar 16, 2023, 10:08 am
#2401
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,399
Mar 16, 2023, 10:58 am
#2402
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
And it's safe to say that for really any of the AA Shopping merchants, it's the date that you click through AA Shopping that is the posting date of record, regardless of when you receive the goods/hotel/tour. (Sometimes manually added points don't follow that rule.)
Mar 16, 2023, 12:00 pm
#2403
Join Date: Mar 2019
Programs: AA EXP and Marriott Titanium
Posts: 776
For those who shop there, Sephora is 12mi/$ today and that only happens maybe once or twice a year - if that.
Mar 18, 2023, 10:01 am
#2404
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,406
Obviously, my own fault. Still, a frustrating experience, with a good amount of time wasted and no LPs to boot. Not to mention the time I'll now spend returning the items for full refund. (Nothing I needed or even particularly wanted - it was all for an 'easy score' of 1200 LPs.)
Lesson Learned. Good news is I doubt anyone makes this mistake twice. 🙄
3/20 update: Not certain why this worked out, but I received the LPs this morning. Either my recollect is bad on the spend requirement or got lucky.
Last edited by cmtlatitudes; Mar 20, 2023 at 6:55 am Reason: added update
Mar 20, 2023, 9:24 am
#2405
Join Date: Mar 2023
Location: Toronto, Canada
Programs: AAdvantage Gold
Posts: 33
I signed up for both the Motley Fool and WSJ subscriptions on AA eshopping on Friday last week (17th March).
Got confirmation emails the next day that my orders were being tracked.
Received emails this morning confirming that I have earned miles via both of those orders, and confirming the number of miles for each (6200 for MF, 1000 for WSJ). They haven't posted to my account as yet, but I'll update when they do.
Got confirmation emails the next day that my orders were being tracked.
Received emails this morning confirming that I have earned miles via both of those orders, and confirming the number of miles for each (6200 for MF, 1000 for WSJ). They haven't posted to my account as yet, but I'll update when they do.
Mar 20, 2023, 10:39 pm
#2406
Join Date: Jun 2013
Location: LAX
Programs: AA EXP
Posts: 946
Does anyone know what time the offer / miles per dollar amount changes? I am guessing it's midnight EST. I've had a few times where I went to make a purchase and boom the credit amount dropped from 4mi/$ to 2 or 1.
Mar 20, 2023, 11:05 pm
#2407
Join Date: Feb 2019
Posts: 29
I signed up for both the Motley Fool and WSJ subscriptions on AA eshopping on Friday last week (17th March).
Got confirmation emails the next day that my orders were being tracked.
Received emails this morning confirming that I have earned miles via both of those orders, and confirming the number of miles for each (6200 for MF, 1000 for WSJ). They haven't posted to my account as yet, but I'll update when they do.
Got confirmation emails the next day that my orders were being tracked.
Received emails this morning confirming that I have earned miles via both of those orders, and confirming the number of miles for each (6200 for MF, 1000 for WSJ). They haven't posted to my account as yet, but I'll update when they do.
Mar 21, 2023, 12:29 am
#2408
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,514
Mar 21, 2023, 5:08 am
#2409
Join Date: Mar 2023
Location: Toronto, Canada
Programs: AAdvantage Gold
Posts: 33
I signed up for both the Motley Fool and WSJ subscriptions on AA eshopping on Friday last week (17th March).
Got confirmation emails the next day that my orders were being tracked.
Received emails this morning confirming that I have earned miles via both of those orders, and confirming the number of miles for each (6200 for MF, 1000 for WSJ). They haven't posted to my account as yet, but I'll update when they do.
Got confirmation emails the next day that my orders were being tracked.
Received emails this morning confirming that I have earned miles via both of those orders, and confirming the number of miles for each (6200 for MF, 1000 for WSJ). They haven't posted to my account as yet, but I'll update when they do.
Mar 21, 2023, 1:57 pm
#2410
Join Date: Apr 2016
Posts: 706
I think just before midnight EST, like 11:30 or :45, but it's close to there.
Mar 21, 2023, 2:24 pm
#2411
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,528
Anyone noticed a pattern for time of day when any earning level increases are posted?
Mar 21, 2023, 7:23 pm
#2412
Join Date: Feb 2007
Location: Nashville, TN
Programs: AA PP; Bonvoy SE
Posts: 265
98% of changes happen at midnight ET, both up and down. Most big promos last for 24 hours, which is why loyal point hunters is helpful for maximizing opportunity. If you don't catch it, it's gone
Mar 22, 2023, 8:25 am
#2413
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Just wanted to give Under Armour a shoutout - 12 LP/$ a few days ago and they posted within 2-3 days! Incredible and the polar opposite of Adidas.
Mar 22, 2023, 8:32 am
#2414
Join Date: Nov 2010
Posts: 378
And another shoutout - this one to Moosejaw. Monday they had a 6 pts/dollar extra miles offer, I made a purchase and my points posted TUESDAY! Wow! Polar opposite of gift cards.com --btw I FINALLY got my points for a late November, 2022 purchase after months of haggling, being told first that my purchase didn't qualify, then when I pushed back it magically DID qualify (surprise!! not!), then being told the merchant hadn't paid commission and they'd have to (once again!!) spend 4-8 weeks researching. In the end I got what I was entitled to, but WHAT A LOT OF WORK! Lesson learned, don't get greedy and use Flyertalk wisdom.