Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Apr 1, 2023, 5:54 pm
#2461
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
Apr 1, 2023, 6:24 pm
#2462
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,451
To me, this means one must wait at least one year from your original sign-up date…. But who knows.
Apr 1, 2023, 6:52 pm
#2463
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
I am more than 13 months from my sign up but still says I am not eligible for a reduced rate, only allows me to sign up for the $199 plan...which is too much. I may have to wait until next Feb....
Apr 1, 2023, 7:20 pm
#2464
Join Date: Jan 2011
Location: Washington, D.C.
Programs: AA, but I play the field
Posts: 1,440
Apr 1, 2023, 9:02 pm
#2465
FlyerTalk Evangelist
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,307
I just had a BOoking.com event POST on the Cartera portal. It posted on 3/10/23. This is in the AA loyalty 23 year, but on AA site, I had to go BACK to 3/27/22 to see the ESHOPPING post happen which had loyality and award miles happen in AAs 22 year. So basically I need to CANCEL AND REBOOK all events from 22 if I want to earn 23 Loyality. The Bonus piece of the equation is in the FUTURE, and I do not know how they are going to account for that.
So is SOMEONE has not gotten AA 22 status they want AND has reservations that were booked in 22 that have not posted, this would mean your Loyality level SHOULD increase EVEN if you are in the AA 23 year...I already had Executive Platinum so I wanted the below loyality points in AA 23 year. :-(
So is SOMEONE has not gotten AA 22 status they want AND has reservations that were booked in 22 that have not posted, this would mean your Loyality level SHOULD increase EVEN if you are in the AA 23 year...I already had Executive Platinum so I wanted the below loyality points in AA 23 year. :-(
Apr 1, 2023, 10:11 pm
#2466
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,451
I'm also curious what everyone means by the "cancellation" date. Wrt to Motley Fool, I was automatically signed up for auto-renewal at the time of purchase. I then emailed them and asked them to turn off the auto-renewal feature and they agreed to do so (rather huffily). So as things stand, I currently have a subscription that is still valid, but scheduled to terminate at the end of one year (this November). Is it possible to 'cancel' ahead of that? I've assumed that one is stuck with a one-year subscription no matter what.
Apr 1, 2023, 10:30 pm
#2467
Join Date: Jan 2011
Location: Washington, D.C.
Programs: AA, but I play the field
Posts: 1,440
Last week I emailed requesting to cancel. I received an email saying they cancelled the auto-renewal, but that I would still be getting the stock-picker-recommendation emails until my year-long subscription ran out, as it was prepaid for a year. In the email they asked if that was ok, or if I would like to just cancel the subscription completely, losing my pre-paid months. I responded back to cancel it completely, which they did.
Apr 2, 2023, 6:55 am
#2468
Join Date: Aug 2004
Posts: 25
This seems to be the hot question of the year with a sprinkling of answers-- I may gamble on a few vendors where I don't find the product a waste (i..e not many) and report back. Would be nice somehow if we could create a schedule of data points on these various "repeat try" vendors.
Last edited by jl0810; Apr 2, 2023 at 6:56 am Reason: missed quote
Apr 2, 2023, 7:56 am
#2469
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
Last week I emailed requesting to cancel. I received an email saying they cancelled the auto-renewal, but that I would still be getting the stock-picker-recommendation emails until my year-long subscription ran out, as it was prepaid for a year. In the email they asked if that was ok, or if I would like to just cancel the subscription completely, losing my pre-paid months. I responded back to cancel it completely, which they did.
Apr 2, 2023, 9:53 am
#2470
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,399
Apr 2, 2023, 10:36 am
#2471
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
I believe that people who just cancelled the auto renew, allowed the subscription to run for the full year, say, from Jan22 -Jan23. These people may likely not see the reduced fee offer for a while? I am in that group.
Now if you requested to cancel the subscription effective immediately (say, in Feb 2022), then you would have been a non subscriber for over a year. I am not sure if that matters for reduced fee subscriptions or even for LPs.
I allowed my subscription to run for the full year and expire in Feb 2023 (I just cancelled the auto-renew sometime in 2022). Now it says I am not eligible for the $79-99 offers, only for the $199 one. Which is bad cpm.
Apr 3, 2023, 7:09 am
#2472
Join Date: Oct 2013
Posts: 122
I subscribed motley fool but forgot to use the amex offer. If I cancel it and re-subscribe with new account, will it deduct points from my first subscription and credit the second subscription? Anyone has experience? Thanks.
Apr 3, 2023, 9:48 am
#2473
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
It didn't make you wait 60 days? ("Subscription must be active for at least 60 days.")
(I'm asking because my purchase shows up in my store visits, but hasn't shown up on the LP Transaction History still after a few days.)
Apr 3, 2023, 1:39 pm
#2474
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,399
Apr 3, 2023, 7:01 pm
#2475
Join Date: Jun 2006
Location: West Palm Beach, FL
Programs: AA EXP, CM Silver, IHG Silver
Posts: 522
I've been saving the meal kits for an emergency but at 5K miles, I'll bite.
