Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
May 23, 2022, 8:04 pm
#901
Join Date: Nov 2013
Location: DFW
Programs: AA EXP, Marriott Titanium
Posts: 515
Update on one of my orders not tracking:
"Per the research on the Lenovo order, the merchant has indicated that the last click before check out was through Bing. This resulted in the click to our site being lost. The click was attributed to Bing and the commission for the order was not paid out to the eShopping site and rewards will not be posted to your account. Merchants do track the shopping visit. "
I definitely didn't click through Bing - I wonder if I accidentally hit something when Edge pops up with coupons all the time. I've now disabled that feature.
"Per the research on the Lenovo order, the merchant has indicated that the last click before check out was through Bing. This resulted in the click to our site being lost. The click was attributed to Bing and the commission for the order was not paid out to the eShopping site and rewards will not be posted to your account. Merchants do track the shopping visit. "
I definitely didn't click through Bing - I wonder if I accidentally hit something when Edge pops up with coupons all the time. I've now disabled that feature.
May 23, 2022, 10:36 pm
#902
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
Citi offers have an 1.5% cashback for giftcards.com, btw, but only valid for one purchase, and I am not sure if it stacks up with the AA LPs.
May 24, 2022, 5:49 am
#903
Suspended
Join Date: Nov 2020
Location: United States (mostly), New Zealand (sometimes), Sweden (now and then)
Posts: 868
If you buy a $200 virtual Visa card, the total comes out to $196 after the discount. How would I be better off paying $200 for a $200 Visa egift card?
May 24, 2022, 6:16 am
#904
Join Date: Jul 2013
Location: 32 16N/110 57W
Programs: Asiana Club Diamond (*G), AA PPro (OWE), Korean Air Skypass MC (STE)
Posts: 157
May 24, 2022, 12:33 pm
#906
Join Date: Jun 2011
Posts: 3,528
GiftCards.com purchases show up in "Recent store visits" but haven't transferred over to "Recent Transactions" even though it's been a few weeks.
Anyone else have this problem?
Anyone else have this problem?
May 24, 2022, 1:44 pm
#907
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
This was a common problem if you purchase several cards together, in which case you need to open a case. Most people now buy the cards in 8 separate transactions of $250 x 8, which track and post fine.
May 24, 2022, 1:46 pm
#908
Join Date: Apr 2022
Location: ATL
Programs: AA EXP
Posts: 113
Yes, I have made 3 separate $250 transactions using 3 different browsers (Edge, Chrome, and Firefox) on 3 different days and none of the gc.com purchases posted. Patiently waiting for it to hit 15 days so I can open a case.
May 24, 2022, 2:33 pm
#909
Join Date: Sep 2008
Location: DCA
Programs: AA EXP
Posts: 122
I’m having this problem, too, despite successfully been using eshoppping for years (so know about browsers, cross-site tracking, etc.). Never done GC dot com and made a test purchase on May 12 for $250, showed up in store visits, but not tracked. Will open a ticket in a few days.
May 24, 2022, 9:50 pm
#910
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
May 25, 2022, 6:35 pm
#911
Join Date: Dec 2019
Programs: AA EXP
Posts: 89
I got the dreaded message that "the merchant has indicated that the commission for this order was payable to another party outside of our network" on Bed Bath & Beyond despite going through the same process as every other purchase I've made. I complained but there was no response. Presumably those LPs are gone and there's nothing I can do about it.
May 26, 2022, 10:20 am
#912
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
Hey all,
Apologies as my searches yielded no fruit, and the thread itself is overwhelming. I do have a question though, if someone would be kind enough to answer.
I was looking at ways to work on regaining elite status through eShopping. In our home, my wife does nearly all the online shopping for us for routine things while I actually go to the stores (Target, etc).
In order to earn miles through the portal, would one of us have to login, and then could she complete the under her accounts, or would I have to create an account at each place? Everything's paid from joint accounts. If we have to redo accounts, it would be a pain as we have subscriptions at some of the merchants, like Chewy, that would have to be redone.
If that's what I gotta do, of course, I'll do it. I'm just wondering what's the best way to do it.
Also, is there a way to get credit for online purchases where I didn't sign in? Or am I SOL?
Thanks!
Apologies as my searches yielded no fruit, and the thread itself is overwhelming. I do have a question though, if someone would be kind enough to answer.
I was looking at ways to work on regaining elite status through eShopping. In our home, my wife does nearly all the online shopping for us for routine things while I actually go to the stores (Target, etc).
In order to earn miles through the portal, would one of us have to login, and then could she complete the under her accounts, or would I have to create an account at each place? Everything's paid from joint accounts. If we have to redo accounts, it would be a pain as we have subscriptions at some of the merchants, like Chewy, that would have to be redone.
If that's what I gotta do, of course, I'll do it. I'm just wondering what's the best way to do it.
Also, is there a way to get credit for online purchases where I didn't sign in? Or am I SOL?
Thanks!
May 26, 2022, 10:25 am
#913
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Hey all,
Apologies as my searches yielded no fruit, and the thread itself is overwhelming. I do have a question though, if someone would be kind enough to answer.
I was looking at ways to work on regaining elite status through eShopping. In our home, my wife does nearly all the online shopping for us for routine things while I actually go to the stores (Target, etc).
In order to earn miles through the portal, would one of us have to login, and then could she complete the under her accounts, or would I have to create an account at each place? Everything's paid from joint accounts. If we have to redo accounts, it would be a pain as we have subscriptions at some of the merchants, like Chewy, that would have to be redone.
If that's what I gotta do, of course, I'll do it. I'm just wondering what's the best way to do it.
Also, is there a way to get credit for online purchases where I didn't sign in? Or am I SOL?
Thanks!
Apologies as my searches yielded no fruit, and the thread itself is overwhelming. I do have a question though, if someone would be kind enough to answer.
I was looking at ways to work on regaining elite status through eShopping. In our home, my wife does nearly all the online shopping for us for routine things while I actually go to the stores (Target, etc).
In order to earn miles through the portal, would one of us have to login, and then could she complete the under her accounts, or would I have to create an account at each place? Everything's paid from joint accounts. If we have to redo accounts, it would be a pain as we have subscriptions at some of the merchants, like Chewy, that would have to be redone.
If that's what I gotta do, of course, I'll do it. I'm just wondering what's the best way to do it.
Also, is there a way to get credit for online purchases where I didn't sign in? Or am I SOL?
Thanks!
For subscriptions you are not going to get miles on every delivery, just a bonus for signing up as a new customer. You aren't going to get anything if you are already a customer; they are paying to acquire new customers.
May 26, 2022, 10:38 am
#914
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
In theory, I could have my family login under me and order thru that, or is that pushing the envelope and asking for trouble?
For subscriptions you are not going to get miles on every delivery, just a bonus for signing up as a new customer. You aren't going to get anything if you are already a customer; they are paying to acquire new customers.
May 26, 2022, 10:51 am
#915
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Ok, so she logs in to the eShopping site (or uses the button) under my AAdvantage account, logs in under her existing account, orders, and the miles should show up in a few days, correct?
In theory, I could have my family login under me and order thru that, or is that pushing the envelope and asking for trouble?
In theory, I could have my family login under me and order thru that, or is that pushing the envelope and asking for trouble?
Most of the subs we have are all under my wife's name, so if I signed up for them, I could get those bonuses. For the SiriusXM one, would I be able to upgrade an existing sub to the plan, or could I activate another of our cars to get it, or would I have to create a new account and activate one of the other cars?