Feb 18, 2017, 12:46 am
Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.
Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers
3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers
3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier
Feb 24, 2017, 3:54 pm
#151
Join Date: Sep 2013
Programs: AS 75K
Posts: 75
Just got into the Seatac lounge by C/D gates at 2:50pm on a Friday. It's busy in here so I'm a little surprised.
Feb 24, 2017, 5:07 pm
#152
Join Date: Sep 2013
Programs: AS 75K
Posts: 75
Update: Went downstairs and noticed they weren't letting in PP customers around 3:30.
Feb 27, 2017, 9:30 am
#153
Join Date: Jul 2001
Location: Seattle, WA
Programs: AA 2MM former EXP - driven away by "Enhancements", MVPG75, Hilton Diamond
Posts: 585
2/27 - 7:30 a.m. D/C location. No PP accepted.
I used my PP more than 50 times in the past 12 months, mostly at SEA and LAX.
As of this morning, I have a Board Room membership again.
I used my PP more than 50 times in the past 12 months, mostly at SEA and LAX.
As of this morning, I have a Board Room membership again.
Feb 27, 2017, 9:54 am
#154
Join Date: Feb 2009
Location: PDX
Programs: AS (MVP), UA (silver), AA, DL, Hilton (Gold)
Posts: 231
Missy Responds
For those of your curious about Missy's response.
Unfortunately doesn't offer much help, other than the comment about presidents day being really busy, however, based on the reports in this thread, the trend has continued.
I've made inquiries, but I don't know what I'd be able to share that hasn't already been mentioned in the other thread by our lounge and social media peeps.
I do know that Alaska Lounge members have complained here on FT about overcrowding, so I guess I don't see that this is unexpected. I heard (not sure of the legitimacy) that President's weekend travel was heavier than Christmas.
Add to that multiple weather-related operational issues in the past month.
If they have to limit entry, then it would make sense to me that non-members would be restricted first.
I do know that Alaska Lounge members have complained here on FT about overcrowding, so I guess I don't see that this is unexpected. I heard (not sure of the legitimacy) that President's weekend travel was heavier than Christmas.
Add to that multiple weather-related operational issues in the past month.
If they have to limit entry, then it would make sense to me that non-members would be restricted first.
Unfortunately doesn't offer much help, other than the comment about presidents day being really busy, however, based on the reports in this thread, the trend has continued.
Feb 27, 2017, 10:14 am
#155
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Feb 27, 2017, 10:29 am
#156
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Feb 27, 2017, 11:58 am
#157
Join Date: Jan 2008
Location: Seattle, WA
Programs: AS MVPG, 1MM
Posts: 377
Well I think the point is that Alaska needs to decide what to do. As I mentioned before, I have PP through my Amex Plat as well as Lounge membership. As I travel alone for the most part, I don't have family or guests with me and if I do, there are more than two. So it begs the question, if PP got me the same as my lounge membership (as well as Amex Centurion lounges) why would I pay for a lounge membership? If they are limiting entrance to only members at times, then that "might" be a reason. So if Alaska is losing a lot of $$$ by turning away PP then maybe they want to address capacity or just simply drop the program if they are happy with what they have. I can tell you that as the years have gone by, the Lounge really is no different at times then any other public venue and I first joined decades ago mainly because it was usually not crowded and would always be more quiet than other places.
Feb 27, 2017, 12:36 pm
#158
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
with VX Loft (LAX) closing down sometime this spring , this will make AS LAX much busier.
Chances for VX flyers to use PP at AS lounge with disappear .
Chances for VX flyers to use PP at AS lounge with disappear .
Feb 27, 2017, 12:58 pm
#159
Join Date: Sep 2007
Posts: 998
Well I think the point is that Alaska needs to decide what to do. As I mentioned before, I have PP through my Amex Plat as well as Lounge membership. As I travel alone for the most part, I don't have family or guests with me and if I do, there are more than two. So it begs the question, if PP got me the same as my lounge membership (as well as Amex Centurion lounges) why would I pay for a lounge membership? If they are limiting entrance to only members at times, then that "might" be a reason. So if Alaska is losing a lot of $$$ by turning away PP then maybe they want to address capacity or just simply drop the program if they are happy with what they have. I can tell you that as the years have gone by, the Lounge really is no different at times then any other public venue and I first joined decades ago mainly because it was usually not crowded and would always be more quiet than other places.
Right now PP can still advertise the footprint when in reality it look like a 50/50 hit or miss based on data here...
Feb 27, 2017, 1:43 pm
#160
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
I went to the AS BR on Saturday with PP (x 2 pax) after arrival for less than 5 minutes to use the restroom and grab a cup of coffee.
If AS becomes more hostile towards PP members, they may find that many people can't or don't bother trying to give them $20 per person for a cup of coffee.
If AS becomes more hostile towards PP members, they may find that many people can't or don't bother trying to give them $20 per person for a cup of coffee.
Feb 27, 2017, 2:41 pm
#161
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
I wish they would make a firm comment to PP about wanting to leave the program or something. At least then PP might try to bring in another partnership if they notice a decent amount of airports that will either have no lounge option now or just one....
Right now PP can still advertise the footprint when in reality it look like a 50/50 hit or miss based on data here...
Right now PP can still advertise the footprint when in reality it look like a 50/50 hit or miss based on data here...
Feb 27, 2017, 2:50 pm
#162
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,318
This may be a temporary issue. I suggest that judgment be withheld until after the C Lounge opens.
Feb 27, 2017, 2:52 pm
#163
Join Date: Sep 2015
Posts: 205
If Priority Pass really gives the lounge $20 every time someone uses it, then I have certainly given the Alaska lounge more than a membership fee in revenue over the past year. However, if I can't use priority pass, I would probably just use the Centurian lounge instead rather than pay for a membership. The location is less convenient to the AS gates, but the food is much better. I go to the lounge mostly to grab a quick bite to eat before a flight without having to wait in a line. The Alaska lounge food is not worth the membership fee.
Feb 27, 2017, 3:00 pm
#164
Join Date: Sep 2013
Programs: AS 75K
Posts: 75
What are everyone's thoughts on DL's Skyclubs? I'd primarily use the one at Seatac and I haven't been near the new one at the A gates but heard it's really nice. It's a bit of a haul from the AS gates but on days that I get to the airport early enough, I don't really mind the walk.
Feb 27, 2017, 3:28 pm
#165
Join Date: Sep 2007
Posts: 998
That won't help this same issue at PDX though... if it was just a SEA issue then I would tend to lean toward your thinking on it is possibly just a short term issue... but with PDX seeing a lot of "Not today...." that makes it seem more like a network wide issue...