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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Feb 18, 2017, 12:46 am
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Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.

Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers

3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
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Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

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Old Feb 23, 2017, 8:50 pm
  #136  
Moderator: Alaska Mileage Plan
 
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Originally Posted by beckoa
I used it a fair bit back when it was a NW WC. Darker interior
It's been remodeled since then.

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Old Feb 23, 2017, 10:41 pm
  #137  
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I've asked Missy in the official Ask Missy thread about the current state of affairs with priority pass.

http://www.flyertalk.com/forum/alask...l#post27950987
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Old Feb 23, 2017, 11:16 pm
  #138  
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Originally Posted by ryandc99
I've asked Missy in the official Ask Missy thread about the current state of affairs with priority pass.

http://www.flyertalk.com/forum/alask...l#post27950987
Thanks...anxious to hear her take on this.
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Old Feb 24, 2017, 12:20 am
  #139  
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Oh wow, that is different in PDX...
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Old Feb 24, 2017, 1:39 am
  #140  
 
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2/21 Tues 10:00AM PDX - Sign in front
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Old Feb 24, 2017, 7:35 am
  #141  
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Out of curiosity, I went back thru my PP history and found at least 25 PP person entries on my account into AS BR's in the past year (I often travel with a +1).

If it's about $20/person entry in revenue that they're getting, that's some $500 in annual revenue AS is getting from me -- quite a bit more than they would from an AS BR membership, and without having the liability of possible AA and OAL lounge entries.

I recognize I'm a heavy PP user, but there are probably other cases where a customer is more profitable as a PP holder than a BR member.
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Old Feb 24, 2017, 10:06 am
  #142  
 
Join Date: Dec 2007
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In pdx this morning pp sign up

9 am at it says pp members mat not enter. I have an Alaska lounge membership so I appreciate the move as the club was overflowing with people recently. I asked the ladies and was told that they started doi g this last week as it was going out of control. I hope amex lounge one s I PDX as well so other people can enjoy as well.
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Old Feb 24, 2017, 10:44 am
  #143  
 
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Originally Posted by felicidad76
9 am at it says pp members may not enter. I have an Alaska lounge membership so I appreciate the move as the club was overflowing with people recently. I asked the ladies and was told that they started doi g this last week as it was going out of control. I hope amex lounge one s I PDX as well so other people can enjoy as well.
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Old Feb 24, 2017, 11:53 am
  #144  
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When the PP sign is up, are AA Admirals Club members still admitted? Any recent experiences?
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Old Feb 24, 2017, 12:24 pm
  #145  
 
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I think PP might have gone out over its skis with the chase reserve deal.
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Old Feb 24, 2017, 1:22 pm
  #146  
 
Join Date: May 2006
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Originally Posted by beckoa
AS in PDX is actively looking to build a new lounge too due to overcrowding...no idea of a timeline though.
The conference room is being removed this year which will add some more seating.

They're trying to figure out how to add a second floor. There are offices above it which need to be relocated first. Of course adding a second floor will make the lounge a total mess for the construction period.

I've been told many times that the BR/AL administration knows about the issue. I guess the person who runs the lounge program saw how crowded it was one day and it "clicked."

As for the overcrowding, nothing will ever beat the temporary BR when the C concourse was being remodeled in the late 90s/early 00s.

Originally Posted by dayone
It's been remodeled since then.
If I remember correctly, the old DL Crown Room was located closer to the end of the concourse near D10. The new one is closer to D7. If you look above the customs security checkpoint and the statue of Gov. Vic Atiyeh, you'll see an empty room. I think that's where the old Crown Room was located.
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Old Feb 24, 2017, 2:41 pm
  #147  
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Originally Posted by tusphotog
The conference room is being removed this year which will add some more seating.

They're trying to figure out how to add a second floor. There are offices above it which need to be relocated first. Of course adding a second floor will make the lounge a total mess for the construction period.

I've been told many times that the BR/AL administration knows about the issue. I guess the person who runs the lounge program saw how crowded it was one day and it "clicked."

As for the overcrowding, nothing will ever beat the temporary BR when the C concourse was being remodeled in the late 90s/early 00s.



If I remember correctly, the old DL Crown Room was located closer to the end of the concourse near D10. The new one is closer to D7. If you look above the customs security checkpoint and the statue of Gov. Vic Atiyeh, you'll see an empty room. I think that's where the old Crown Room was located.
When you say "clicked" do you mean that the lounge representative got on their computer and generated a "no PP" sign because up until last weekend, I've visited the AL lounge many times and had never seen that sign out before.
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Old Feb 24, 2017, 2:57 pm
  #148  
 
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Another data point..

Just landed at seatac about 30 minutes ago..
N Gates boardroom had no sign but D gates boardroom did (limiting priority pass and lounge key members)
berliner5000 is offline  
Old Feb 24, 2017, 3:15 pm
  #149  
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Originally Posted by berliner5000
Another data point..

Just landed at seatac about 30 minutes ago..
N Gates boardroom had no sign but D gates boardroom did (limiting priority pass and lounge key members)
That's true, its not just PP members that are being restricted.

AS has partnerships with many programs...
beckoa is offline  
Old Feb 24, 2017, 3:20 pm
  #150  
 
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Originally Posted by beckoa
That's true, its not just PP members that are being restricted.

AS has partnerships with many programs...
Aren't most PP lounges also lounge key accessible too? At least that's what I've seen.
berliner5000 is offline  


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