Mar 30, 2017, 1:01 am
Last edit by: starflyergold
If you are having problems with the website please check here if Accor have posted a notice about upcoming outages: http://www.flyertalk.com/forum/accorhotels-le-club-accorhotels/1830890-accorhotels-website-access.html
Accorhotels.com website problems [Master Thread]
Aug 3, 2014 | 1:45 pm
#91
Join Date: Oct 2002
Location: Laguna Beach CA
Programs: AA EXP/4MM UA 1MM, HY Global, Bon Lft Plat, HH Dia
Posts: 724
Website problems
Anyone else having difficulty with accomplishing anything on Accor.com such as promotion registration or future reservations?
None of my online requests are being completed. Is it site wide?
None of my online requests are being completed. Is it site wide?
Aug 4, 2014 | 8:54 am
#92
Join Date: Dec 2010
Location: Paris
Posts: 148
Sometimes I encounter weird problems on the Accor website, when using Firefox. For example the price/calendar matrix does not display, or the pull tab "find out the best rate" bugs. With Internet Explorer it seems to work better (!).
Feb 7, 2015 | 5:43 pm
#93
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,530
Anyone else having problems viewing their Le Club details today? When I login with my details (card number or email address) I cannot see any information related to my Le Club account in my profile. I can view my upcoming stays, but no status or points balance, or any menu items relating to Le Club.
It almost seems like my Accor profile has been "unlinked" from my Le Club account and that I can no longer access the latter as you use the same login credentials to access both.
It almost seems like my Accor profile has been "unlinked" from my Le Club account and that I can no longer access the latter as you use the same login credentials to access both.
Feb 8, 2015 | 1:02 am
#95
Join Date: Oct 2009
Location: Udon Thani, Thailand
Programs: TK E,*G, A-Club G
Posts: 869
Can't see my points today 08/02/2015
Strange, logged on today to book with points but can't see points and history.
Left an Accor property last friday 06 feb and saw my points posted yesterday 07 feb, today???
Left an Accor property last friday 06 feb and saw my points posted yesterday 07 feb, today???
Feb 8, 2015 | 1:12 am
#96
Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 660
(to mods: might be worth doing a sticky, this seems to happen every few weeks..)
Feb 8, 2015 | 5:45 am
#101
Join Date: Apr 2010
Programs: Qantas, KrisFlyer, Velocity
Posts: 17
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Feb 17, 2015 | 5:58 am
#104
Join Date: Mar 2011
Programs: Marriott Lifetime Platinum, Cathay Gold, Krisflyer Silver, Virgin Gold, Volare Premium
Posts: 1,433
I just logged in via a desktop and could only see upcoming stays / history but no status and no points etc. I see this happened last week. Is it happening to others again?!
Feb 17, 2015 | 6:02 am
#105
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 1,084