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Accorhotels.com website problems [Master Thread]

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Old Mar 30, 2017, 1:01 am
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Last edit by: starflyergold

If you are having problems with the website please check here if Accor have posted a notice about upcoming outages: http://www.flyertalk.com/forum/accorhotels-le-club-accorhotels/1830890-accorhotels-website-access.html
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Accorhotels.com website problems [Master Thread]

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Old Sep 7, 2012 | 12:15 am
  #46  
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Everything works for me now
All coming and past reservations are displayed correctly, as well as points earned.
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Old Sep 7, 2012 | 1:12 am
  #47  
 
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Originally Posted by Goldorak
Everything works for me now
+1 ... same here
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Old Sep 29, 2012 | 11:00 am
  #48  
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Again?

I'm having troubles again.... I used to see all my future bookings a few days ago, but now there is no future booking. However I have more than 30 further bookings....

Anyone with the same issue again?
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Old Sep 29, 2012 | 12:12 pm
  #49  
 
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Originally Posted by Atlantico
Anyone with the same issue again?
nope, everything's fine here
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Old Sep 29, 2012 | 12:40 pm
  #50  
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Originally Posted by olisch
nope, everything's fine here
+1. Everything's OK for me.
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Old Oct 4, 2012 | 6:13 am
  #51  
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I can login, but I dont see my balance (also awardwallet fails to get the balance). I can only see the past reservations...
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Old Oct 22, 2012 | 3:32 am
  #52  
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Anybody else have problems logging into the Accor website today? I can't access the "profile" section.
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Old Oct 22, 2012 | 3:52 am
  #53  
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Originally Posted by starflyergold
Anybody else have problems logging into the Accor website today? I can't access the "profile" section.
now it works
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Old May 27, 2013 | 12:14 pm
  #54  
 
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New Accorhotels.com website issues

Is anybody able to see his/her own membership level, the points balance and the recent history in the Le Club Accorhotels account on the completely new designed Accorhotels website?!
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Old May 27, 2013 | 1:05 pm
  #55  
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Originally Posted by Flamewing
Is anybody able to see his/her own membership level, the points balance and the recent history in the Le Club Accorhotels account on the completely new designed Accorhotels website?!
Yes. I had no probem earlier today.
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Old May 27, 2013 | 1:55 pm
  #56  
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Originally Posted by Flamewing
Is anybody able to see his/her own membership level, the points balance and the recent history in the Le Club Accorhotels account on the completely new designed Accorhotels website?!
You mean the one that looks like this?



I can't see points nor status either.
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Old May 27, 2013 | 2:05 pm
  #57  
 
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Originally Posted by starflyergold
You mean the one that looks like this?



I can't see points nor status either.
Exactly...
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Old May 27, 2013 | 2:06 pm
  #58  
 
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Originally Posted by Goldorak
Yes. I had no probem earlier today.
Then could you please be so kind and tell me/us where/how to find the wanted information?
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Old May 27, 2013 | 4:49 pm
  #59  
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Incidentally, the website splash screen doesn't look like the one in the screenshots above, but I am not even able to log in at all (FF 20.x) with my credentials - only the facebook option is showing up.
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Old May 27, 2013 | 7:59 pm
  #60  
 
Join Date: Jul 2010
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Can't Find It Too

I can't find my points too and I need to redeem my points urgently for my London trip.....this happened after the website got updated with the new design late last nite
rhtkiong is offline  


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