Mar 30, 2017, 1:01 am
Last edit by: starflyergold
If you are having problems with the website please check here if Accor have posted a notice about upcoming outages: http://www.flyertalk.com/forum/accorhotels-le-club-accorhotels/1830890-accorhotels-website-access.html
Accorhotels.com website problems [Master Thread]
May 1, 2026 | 5:36 am
#646
Join Date: Dec 2025
Posts: 11
Was this resolved for you? I'm getting this message on the website and the app when I try to book a member rate. When I log out and try to book there is no issue so It's not the room being unavaible...
May 11, 2026 | 3:44 pm
#648
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, Marriott Gold, AC Aeroplan 35K, Nexus/GE
Posts: 3,219
I often make bookings well over a year in advance, especially when I'm booking a long stay in a suite the hotel only has one of, and will book directly with the hotel before the dates become available on the ALL website (to ensure availability). But, the booking, which looks right on the e-mail confirmation, always seems to show a price of "Free" when I check my profile on the ALL site. Magically, sometime closer to the stay, the rate eventually appears.
Too bad this isn't actually the price of the stay!
Too bad this isn't actually the price of the stay!
Last edited by CanadaDH; May 12, 2026 at 6:36 am
