Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
Please see the devoted thread on using US miles to book AA here.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
- Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
- American Airlines awards cannot be combined with any of our current partner.
- American Airlines award travel chart (PDF)
Please see the devoted thread on using US miles to book AA here.
Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]
Join Date: Jan 2007
Posts: 4,709
A while ago I booked YYZ-PHL-CDG return for the next winter, operated by Air Wisconsin/US, at Off-peak saver rates. Now the schedules have changed slightly and "I don't accept these changes / Accept changes" button shows on the reservation.
What are my chances of calling and getting direct YYZ-CDG AC operated flights instead (award availability permitting) without repricing?
What are my chances of calling and getting direct YYZ-CDG AC operated flights instead (award availability permitting) without repricing?
Join Date: Nov 2005
Location: RTW
Programs: MR Ag, LH FTL
Posts: 947
20 min. Would it be possible if the changes was more significant or going from US off-peak to StarAlliance always requires repricing?
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
Call and ask but for a 20 min time change, it's hard to make your case. Even if they re-price it might be worth it. Depending how long your trip is, the connections can eat into your vacation time and exhaust u.
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,393
I would think they will reprice it, as US has to cut a check to AC for any award booking using AC flights, but they don't have to cut a check to themselves for their own flights- which is why the US offpeak awards are cheaper than *A awards...
Join Date: Jan 2008
Programs: US Dividend Miles
Posts: 333
A while ago I booked YYZ-PHL-CDG return for the next winter, operated by Air Wisconsin/US, at Off-peak saver rates. Now the schedules have changed slightly and "I don't accept these changes / Accept changes" button shows on the reservation.
What are my chances of calling and getting direct YYZ-CDG AC operated flights instead (award availability permitting) without repricing?
What are my chances of calling and getting direct YYZ-CDG AC operated flights instead (award availability permitting) without repricing?
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
Join Date: Mar 2006
Location: SFO
Programs: UA 1K, NW PE, Marriott GE
Posts: 105
I am trying to get from HKG to the US via Europe. I am actually SIN based, however I only have enough for a 90k mile J ticket out of North Asia and not for the 120k out of SIN.
Having done my homework, I spoke with a very nice agent at US, who confirmed availability on all the following segments: HKG-SIN-IST (12 hour mini-sightseeing stop)-ATH (stopover)-PHL-SFO (destination) -PEK-SIN-HKG.
Then, when she tried to "price" this, she came back after a long hold; She was trying her best but said this could not get the system to accept this because the routing exceeded the "maximum of 4 segments on the outbound". So asked her to change it to HKG-IST-... instead of HKG-SIN-IST... and that worked. She put the reservation was on hold (I could see it online), however she said this would be 120k miles because i pass through SIN on the way back to HKG. After changing ...-SFO-PEK-SIN-HKG to ...-SFO-YVR-HKG, it priced out at 90k.
While i am already quite happy with the routing, i would prefer to go through SIN. Hence my questions before I get this issued:
* Is there a 4 segment maximum of for both the outbound and the return or is it 8 segments overall?
* Would routing through SIN on the way back to HKG indeed cause this to price at 120k miles instead of 90k miles? Not quite sure how to interpret the quoted statement in this context: "Mileage is charged based on the most "expensive" transited region". Realize i may be pushing my luck a bit with this routing...
Thanks for your advice :-)
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,393
My guess is that SFO-PEK-SIN-HKG isn't anything remotely close to a *A published routing for SFO-HKG- you could probably get away with SFO-PEK/ICN/TYO/KIX-HKG no problem, but going PEK, then SIN, then HKG adds over 3,000 miles to the nonstop.
You can use the *A routing tool on the *A website, plug in two cities, and it will show you routings. This will give you a good idea of routings that US won't consider very outlandish- for instance, Europe-BKK-HKG will show as a listed routing, so there's usually not a problem routing a North Asia award to HKG through BKK. I believe US uses this tool to help suggest routings...
Last edited by eponymous_coward; Jul 31, 2012 at 9:29 am
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Does the computer auto-price an award or the agent?
Join Date: Oct 2009
Posts: 294
From my experience, they seem to just put in A and B in the system and it comes up with the amount of miles, the actual route taken from A to B does not affect the pricing unless the agent actually pays attention to it.
Join Date: Sep 2000
Location: TPA
Programs: US Plat, Marriott Gold, HH Gold, Amex Plat
Posts: 793
Other than the taxes and $75 last minute fee are there any issues in booking a award that leaves in <24 hours? Found a flight on KVS leaves tomorrow and the return is open as well.
Join Date: Feb 2009
Location: SEA
Programs: Alaska MVPG 100K, IHG Ambassador, Hilton Diamond, Hyatt Globalist, Marriott Titanium
Posts: 1,704
Join Date: Jun 2012
Programs: HHonors Gold
Posts: 130
After flicking through the Dividend Miles pages and membership, I can't seem to find anything which defines the countries/territories within each region. Being a big fan of "creative" routing, a document containing this list would be extremely helpful. Not to mention the ease at which we could point to this document when a CSR prices an award flight incorrectly.
The closest thing to such a list that I can find is on the Partner Award Travel and Star Alliance Award Upgrade documents. The documents define the regions as:
The other regions of USA & Canada, Hawaii, the Caribbean, Mexico & Central America and South America are easily defined, without too much controversy or debate. However, I have not been able to find definitions for the remaining regions (Europe, Middle East, Africa and the South Pacific).
As these regions are not easily defined (e.g. I hear Russia was moved from the North Asia region to the Europe region), it would be great if there was a document somehwere which we could refer to when planning our award travel.
I swear I have seen such a document before, but I haven't been able to find it again! Am I missing something?
Any help with finding such a document, or providing information as to the definitions of the regions (as defined by US Airways) would be appreciated!
TIA
The closest thing to such a list that I can find is on the Partner Award Travel and Star Alliance Award Upgrade documents. The documents define the regions as:
B) North Asia includes Afghanistan, China, Hong Kong, Japan, Kazakhstan, Kyrgyzstan, Macau, Mongolia, Russia, South Korea, Taiwan, Tajikistan, Turkmenistan, and Uzbekistan
C) South & Central Asia includes Bangladesh, Brunei, Cambodia, Chagos, India, Laos, Malaysia, Maldives, Myanmar, Nepal, Pakistan, Philippines, Sri Lanka, Thailand, and Vietnam
C) South & Central Asia includes Bangladesh, Brunei, Cambodia, Chagos, India, Laos, Malaysia, Maldives, Myanmar, Nepal, Pakistan, Philippines, Sri Lanka, Thailand, and Vietnam
As these regions are not easily defined (e.g. I hear Russia was moved from the North Asia region to the Europe region), it would be great if there was a document somehwere which we could refer to when planning our award travel.
I swear I have seen such a document before, but I haven't been able to find it again! Am I missing something?
Any help with finding such a document, or providing information as to the definitions of the regions (as defined by US Airways) would be appreciated!
TIA
Join Date: Mar 2006
Location: SFO
Programs: UA 1K, NW PE, Marriott GE
Posts: 105
Buschoi - In response to your question -- I called the US call center.
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
I don't think it's necessary that every country is listed to which zone it belongs. i.ex. to what zones should Nigeria, Brazil or Saudi Arabia belong to? Should be clear to everyone! I guess little geography knowledge is a requirement, before you even plan to book a flight abroad.