Oct 14, 2013, 4:55 pm
Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
Please see the devoted thread on using US miles to book AA here.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
- Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
- American Airlines awards cannot be combined with any of our current partner.
- American Airlines award travel chart (PDF)
Please see the devoted thread on using US miles to book AA here.
Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]
Aug 5, 2012, 10:58 am
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Aug 5, 2012, 11:08 am
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Aug 5, 2012, 11:19 am
Join Date: Jul 2011
Location: Chicago
Posts: 160
Aug 5, 2012, 2:03 pm
Join Date: Jun 2009
Location: Oslo, Norway
Posts: 819
Seems like Asiana is also completely gone in F FRA-ICN. Plenty availability before, but now nothing.
Aug 5, 2012, 3:22 pm
Join Date: May 2009
Location: DCA
Programs: US Chairman, Marriott Platinum, PCR Platinum, and SPG Gold
Posts: 1,244
I have an award ticket with US and LH. Due to limited availability I have a return flight with quite a few connections BCN-FRA-BOS-PHL-SEA. However, looking at flight availability, it seems that LH releases additional award seats approx a week before the flights.
It is conceivable that FRA-PHL or even FRA-SEA flights becomes available on a short notice, but at that point I will already start my trip. How firm is US on the rule that "no changes once the trip starts"? Was anyone successful in changing the ticket under similar circumstances?
It is conceivable that FRA-PHL or even FRA-SEA flights becomes available on a short notice, but at that point I will already start my trip. How firm is US on the rule that "no changes once the trip starts"? Was anyone successful in changing the ticket under similar circumstances?
Aug 6, 2012, 12:37 am
Join Date: Apr 2011
Location: Arizona
Programs: US Airways: CP Hilton HHonors: Diamond
Posts: 12
I'm trying to book the following
HKG-HND
Destination
NRT-ICN
I have made quite a few of these award booking and in my mind I saw this as an open jaw. However, the phone agent said this was considered one way and couldn't be booked. I don't see how this could be a one way given the stop in Tokyo, but even if it was I thought one way bookings were allowed? Any insight in to this would be appreciated.
HKG-HND
Destination
NRT-ICN
I have made quite a few of these award booking and in my mind I saw this as an open jaw. However, the phone agent said this was considered one way and couldn't be booked. I don't see how this could be a one way given the stop in Tokyo, but even if it was I thought one way bookings were allowed? Any insight in to this would be appreciated.
Aug 6, 2012, 12:42 am
Join Date: Jun 2003
Location: BKK, CDG, TLS
Programs: QR G, A3 G, EK G, IHG Amb, GHA Black, WOH LT something
Posts: 1,306
I'm trying to book the following
HKG-HND
Destination
NRT-ICN
I have made quite a few of these award booking and in my mind I saw this as an open jaw. However, the phone agent said this was considered one way and couldn't be booked. I don't see how this could be a one way given the stop in Tokyo, but even if it was I thought one way bookings were allowed? Any insight in to this would be appreciated.
HKG-HND
Destination
NRT-ICN
I have made quite a few of these award booking and in my mind I saw this as an open jaw. However, the phone agent said this was considered one way and couldn't be booked. I don't see how this could be a one way given the stop in Tokyo, but even if it was I thought one way bookings were allowed? Any insight in to this would be appreciated.
Aug 6, 2012, 1:02 am
Join Date: Apr 2011
Location: Arizona
Programs: US Airways: CP Hilton HHonors: Diamond
Posts: 12
Also HND and NRT are co-terminals if anyone is wondering.
Aug 6, 2012, 4:28 am
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
I called back and was told that it wasn't valid because the mileage from ICN-HKG was more than NRT-ICN. Anybody have any other ideas? My only one is to book NRT-ICN-HKG but i'm not sure if that would be allowed since it is not the most direct routing, and there is a direct flight available (though I have done some wacky routings in the past).
Also HND and NRT are co-terminals if anyone is wondering.
Also HND and NRT are co-terminals if anyone is wondering.
So in your case the routing would not be allowed.
NRT-ICN-HKG is essentially a one way award, which is fine (same price a return though). However, stopovers are not permitted when travel is wholly within one award region. So it will be a case of YMMV.... try a couple agents to see if they let it slip through.
As for HND and NRT being co-terminals - yes they are... but I've had a couple of agents who swore they weren't! (and 40 minute phone calls to get it sorted out
)
Aug 6, 2012, 5:07 am
Join Date: Oct 2007
Location: NUE
Programs: Skywards Gold, IC Ambassador, SPG Gold, Hilton Gold, Accor Platinum
Posts: 495
number of miles: Airline partners award travel chart
NRT-BKK-CDG-FRA-NUE > Backtracking CDG-NUE... not sure if it will be approved...
NRT-BKK-CDG-FRA-NUE > Backtracking CDG-NUE... not sure if it will be approved...
Tickets were issued without any problems - 100k miles in First (although I thought it might be 110k because of the routing through BKK)
Aug 6, 2012, 5:32 am
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Aug 6, 2012, 9:29 am
Join Date: Oct 2007
Location: NUE
Programs: Skywards Gold, IC Ambassador, SPG Gold, Hilton Gold, Accor Platinum
Posts: 495
That's what I thought too - then, about two hours ago, I saw that they misspelled my name by one character.
Called the service center and they said they could not change the existing booking. All they could do is cancel and rebook - unfortunately two of the segments are not available in First now anymore and they could not guarantee that they will be available again after cancelling the old booking...
Any thoughts / ideas about what to do now???
Called the service center and they said they could not change the existing booking. All they could do is cancel and rebook - unfortunately two of the segments are not available in First now anymore and they could not guarantee that they will be available again after cancelling the old booking...
Any thoughts / ideas about what to do now???
Aug 6, 2012, 9:34 am
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Aug 6, 2012, 10:34 am
Join Date: Nov 2010
Location: SFO
Programs: AS AA
Posts: 205
I called back and was told that it wasn't valid because the mileage from ICN-HKG was more than NRT-ICN. Anybody have any other ideas? My only one is to book NRT-ICN-HKG but i'm not sure if that would be allowed since it is not the most direct routing, and there is a direct flight available (though I have done some wacky routings in the past).
Also HND and NRT are co-terminals if anyone is wondering.
Also HND and NRT are co-terminals if anyone is wondering.
Aug 6, 2012, 10:41 am
Join Date: Apr 2011
Location: Arizona
Programs: US Airways: CP Hilton HHonors: Diamond
Posts: 12
An open jaw is only allowed if the unflown leg is shorter than the shortest flown leg (if that makes sense)
So in your case the routing would not be allowed.
NRT-ICN-HKG is essentially a one way award, which is fine (same price a return though). However, stopovers are not permitted when travel is wholly within one award region. So it will be a case of YMMV.... try a couple agents to see if they let it slip through.
As for HND and NRT being co-terminals - yes they are... but I've had a couple of agents who swore they weren't! (and 40 minute phone calls to get it sorted out)
So in your case the routing would not be allowed.
NRT-ICN-HKG is essentially a one way award, which is fine (same price a return though). However, stopovers are not permitted when travel is wholly within one award region. So it will be a case of YMMV.... try a couple agents to see if they let it slip through.
As for HND and NRT being co-terminals - yes they are... but I've had a couple of agents who swore they weren't! (and 40 minute phone calls to get it sorted out
)HKG-HND
Destination
NRT-ICN-HKG
The wrinkle to this is that i would have to stay in ICN as I have an SQ award flight from ICN-SFO. I feel as though this would technically be a hidden city which I normally never do, but I don't know if US really cares since it is on an award ticket? Or if somehow the computer would see that I am on 2 flights at the same time going to different cities? I did originally try to get it all on one ticket, but it couldn't be done, and I don't really want anyone to touch that reservation and risk losing the SQ flight (which is in F). Any final help would be appreciated!