Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
Please see the devoted thread on using US miles to book AA here.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
- Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
- American Airlines awards cannot be combined with any of our current partner.
- American Airlines award travel chart (PDF)
Please see the devoted thread on using US miles to book AA here.
Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
And US will not call LX, even if LX promises to open up space on the new flight connection... I am wondering, why US charges a booking fee, if they don't do their job with the booking as they should?
Join Date: Aug 2011
Location: STL
Programs: US Silver, AA Gold
Posts: 509
Well US did call LX. To my surprise, LX said no. They told US to book me on MIA-ZRH. Thankfully, US was willing to open up 2 F seats from PHL-MIA for me, so now it's final. PHL-MIA-ZRH. Now I just gotta try UA, to see if I can change my brother's ticket to connect in MIA too.
Join Date: Feb 2002
Posts: 1,695
How did you get US to "see" GMP? I tried numerous agents and they all said they didn't see any flights in any class on any departure date. (was trying for GMP-ITM/KIX)
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Well US did call LX. To my surprise, LX said no. They told US to book me on MIA-ZRH. Thankfully, US was willing to open up 2 F seats from PHL-MIA for me, so now it's final. PHL-MIA-ZRH. Now I just gotta try UA, to see if I can change my brother's ticket to connect in MIA too.
The only real time calling LX would be of assistance from what I have read on various threads is getting you on their own metal the next day or a day earlier if there were no award seats showing. Because the flight was cancelled they are much more likely to open it up on that route for you, but not by changing origins.
The other thing i was going to suggest (but not necessary now) was that you might have used the cancellation to secure a seat straight into AMS.
Join Date: Dec 2006
Posts: 339
I don't remember exactly but I said I wanted to leave from Handea going to Seoul. As there are no flights to ICN from Haneda she gave me the GMP choice.
Join Date: Jun 2012
Programs: HHonors Gold
Posts: 130
After several hours of calling (close to a dozen by my count), a large stack of miles and fees, my flights have finally been perfected and ticketed.
My flights look like this: AKL-PVG-TPE-ICN-NRT-AKL.
For those wondering, the number of flights to get to NRT wasn't entirely of my making . Due to the lack of availability on more direct flights, one particularly helpful CSR suggested a quite inventive routing. As I requested to stopover in TPE, she suggested routing me back to PVG and then on to NRT!
Unfortunately, my PVG-TPE leg is only in Y, due to a lack of availability in J. Does any have experience with CA (Air China) award flights? How likely is it that they will release more J seats before I depart (November)?
On another note, it will be my first time sitting in the nose of a 747! Despite Asiana's strange website interface, I have managed to select seat 2K for this flight! Does anyone have any other preferences for seats in the nose?
TIA
My flights look like this: AKL-PVG-TPE-ICN-NRT-AKL.
For those wondering, the number of flights to get to NRT wasn't entirely of my making . Due to the lack of availability on more direct flights, one particularly helpful CSR suggested a quite inventive routing. As I requested to stopover in TPE, she suggested routing me back to PVG and then on to NRT!
Unfortunately, my PVG-TPE leg is only in Y, due to a lack of availability in J. Does any have experience with CA (Air China) award flights? How likely is it that they will release more J seats before I depart (November)?
On another note, it will be my first time sitting in the nose of a 747! Despite Asiana's strange website interface, I have managed to select seat 2K for this flight! Does anyone have any other preferences for seats in the nose?
TIA
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611
After several hours of calling (close to a dozen by my count), a large stack of miles and fees, my flights have finally been perfected and ticketed.
My flights look like this: AKL-PVG-TPE-ICN-NRT-AKL.
For those wondering, the number of flights to get to NRT wasn't entirely of my making . Due to the lack of availability on more direct flights, one particularly helpful CSR suggested a quite inventive routing. As I requested to stopover in TPE, she suggested routing me back to PVG and then on to NRT!
Unfortunately, my PVG-TPE leg is only in Y, due to a lack of availability in J. Does any have experience with CA (Air China) award flights? How likely is it that they will release more J seats before I depart (November)?
On another note, it will be my first time sitting in the nose of a 747! Despite Asiana's strange website interface, I have managed to select seat 2K for this flight! Does anyone have any other preferences for seats in the nose?
TIA
My flights look like this: AKL-PVG-TPE-ICN-NRT-AKL.
For those wondering, the number of flights to get to NRT wasn't entirely of my making . Due to the lack of availability on more direct flights, one particularly helpful CSR suggested a quite inventive routing. As I requested to stopover in TPE, she suggested routing me back to PVG and then on to NRT!
Unfortunately, my PVG-TPE leg is only in Y, due to a lack of availability in J. Does any have experience with CA (Air China) award flights? How likely is it that they will release more J seats before I depart (November)?
On another note, it will be my first time sitting in the nose of a 747! Despite Asiana's strange website interface, I have managed to select seat 2K for this flight! Does anyone have any other preferences for seats in the nose?
TIA
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Its First class cabin with an individual F class seats except for the last row in the middle - so any are pretty fine
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
Wirelessly posted (BlackBerry8900/4.6.1.168 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/130)
Hi there
Thurstday I made a reservation for 2 pax incl. 1 longhaul flight on SQ new C. I was extremely happy that US was able to reserve them. As I was not 100% happy with the return flight I put the reservation on hold. Agent confiremd reservation for 72h. Now, after 48h, I want to get the ticket issued, looked up reservation online, and realized that my SQ flight no longer shows up!!! Every other flight is still there. Only SQ new C flight is missing!!! I am aware that under M&M SQ award flights need to be ticketed in 24h but as the US agent confirmed 72h for my itinerary I thought I would be protected for those 3 days. Of course, award itinerary has disappeard now
What can I do?? Any way to get my 2 seats back on that SQ flight? I really need that fight .
Thank you for your advise!
Hi there
Thurstday I made a reservation for 2 pax incl. 1 longhaul flight on SQ new C. I was extremely happy that US was able to reserve them. As I was not 100% happy with the return flight I put the reservation on hold. Agent confiremd reservation for 72h. Now, after 48h, I want to get the ticket issued, looked up reservation online, and realized that my SQ flight no longer shows up!!! Every other flight is still there. Only SQ new C flight is missing!!! I am aware that under M&M SQ award flights need to be ticketed in 24h but as the US agent confirmed 72h for my itinerary I thought I would be protected for those 3 days. Of course, award itinerary has disappeard now
What can I do?? Any way to get my 2 seats back on that SQ flight? I really need that fight .
Thank you for your advise!
Join Date: Jan 2009
Location: WAS
Programs: AA EXP2M, DL 1MM DM ext, UA PP <=> HH G/Marr PE/Hyatt G/IHG P FT RA ( Recovering Addict)
Posts: 4,596
IME, even if US holds a booking, SQ will only hold it till 4 AM the next day in SIN.
Only way it has worked for me is to book and cancel as a CP, but otherwise I have had to keep looking for award availability
"I am aware that under M&M SQ award flights need to be..."
This is DM, right?
SQ treats all partners the same - equally badly - for holding awards I think.
Only way it has worked for me is to book and cancel as a CP, but otherwise I have had to keep looking for award availability
"I am aware that under M&M SQ award flights need to be..."
This is DM, right?
SQ treats all partners the same - equally badly - for holding awards I think.
Join Date: Oct 2005
Posts: 181
Hello everyone I would like to hear your opinion on my situation here. I have a booking on US Airways via Singapore Airlines from Europe to Asia. It is a business class award AMS-MNL in which one segment intra Asia. MNL-SIN(on return) was in economy. At the time business was not available due to the issues with Singapore migration to new system. The seat is available now but was told in order to change the segment from economy to business(even though award is business class) would require US Airways to cancel the whole award and rebook it. I dont want to take the risk to cancel it because I am sure Singapore airlines wont release the seat after it is cancel(on A380 and 77W). Did anyone have this experience? Do you really have to cancel the whole award to change a segment to business from economy?
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Hello everyone I would like to hear your opinion on my situation here. I have a booking on US Airways via Singapore Airlines from Europe to Asia. It is a business class award AMS-MNL in which one segment intra Asia. MNL-SIN(on return) was in economy. At the time business was not available due to the issues with Singapore migration to new system. The seat is available now but was told in order to change the segment from economy to business(even though award is business class) would require US Airways to cancel the whole award and rebook it. I dont want to take the risk to cancel it because I am sure Singapore airlines wont release the seat after it is cancel(on A380 and 77W). Did anyone have this experience? Do you really have to cancel the whole award to change a segment to business from economy?
But i defer to the US experts to explain why some agent think you need to cancel rather than just change?
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
Is there an Excel sheet out there that compares requirements between various award travel mileage requirements between the different Star Alliance carriers?
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
Wirelessly posted (BlackBerry8900/4.6.1.168 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/130)
Hi there
Thurstday I made a reservation for 2 pax incl. 1 longhaul flight on SQ new C. I was extremely happy that US was able to reserve them. As I was not 100% happy with the return flight I put the reservation on hold. Agent confiremd reservation for 72h. Now, after 48h, I want to get the ticket issued, looked up reservation online, and realized that my SQ flight no longer shows up!!! Every other flight is still there. Only SQ new C flight is missing!!! I am aware that under M&M SQ award flights need to be ticketed in 24h but as the US agent confirmed 72h for my itinerary I thought I would be protected for those 3 days. Of course, award itinerary has disappeard now
What can I do?? Any way to get my 2 seats back on that SQ flight? I really need that fight .
Thank you for your advise!
Hi there
Thurstday I made a reservation for 2 pax incl. 1 longhaul flight on SQ new C. I was extremely happy that US was able to reserve them. As I was not 100% happy with the return flight I put the reservation on hold. Agent confiremd reservation for 72h. Now, after 48h, I want to get the ticket issued, looked up reservation online, and realized that my SQ flight no longer shows up!!! Every other flight is still there. Only SQ new C flight is missing!!! I am aware that under M&M SQ award flights need to be ticketed in 24h but as the US agent confirmed 72h for my itinerary I thought I would be protected for those 3 days. Of course, award itinerary has disappeard now
What can I do?? Any way to get my 2 seats back on that SQ flight? I really need that fight .
Thank you for your advise!
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
SQ is very strict about having to tkt right away. The agent should have known that but she didn't. It's unfortunate but nothing you can do. In the past, you might have found an agent willing to call SQ and a small chance SQ would re open the seats for you. However, with the SQ screw up a few weeks ago and all the extra C F tkts issued by mistake, SQ surly will not issue more now in purpose
WIll call again tonight 5AM SIN time and see what US can do for me...