Consolidated Thread to Post Your UA Website Experiences/Complaints
Aug 31, 2007, 11:07 pm
#1171
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Incorrect instrument in the pulldown menu to support the upgrade is a very frequent problem. I has been there ever since online upgrade feature was implemented and still not fixed.
Last edited by gfowler-ord-1k; Aug 31, 2007 at 11:35 pm
Sep 1, 2007, 8:57 pm
#1172
Join Date: May 2005
Location: WAS (DCA, IAD, BWI)
Programs: UA 1K, CO Platinum, HH Diamond, Marriott Gold, Hertz 5 *
Posts: 1,314
Just logged in .bomb and saw:
Hello kb1992
General Member
0 miles
There was an error in processing your request. Please see the message below for instructions.
We apologize but an error has occurred, please try again later.
E - -
what does E - - stand? Do I get to sit in Economy Minus?
Hello kb1992
General Member
0 miles
There was an error in processing your request. Please see the message below for instructions.
We apologize but an error has occurred, please try again later.
E - -
what does E - - stand? Do I get to sit in Economy Minus?
Sep 3, 2007, 6:58 pm
#1173
Join Date: May 2005
Location: WAS (DCA, IAD, BWI)
Programs: UA 1K, CO Platinum, HH Diamond, Marriott Gold, Hertz 5 *
Posts: 1,314
New Feature? NA_myitin.download.calendar
Just noticed a new link on "My itinerary details" of NA_myitin.download.calendar and it let's you download each segment to your calendar. It works nicely with Outlook too.
Sep 5, 2007, 12:43 pm
#1174
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
The stupid piece of crap is down again...
...can't get any booking engine or personal information pages to load. 
Sep 5, 2007, 1:43 pm
#1175
Join Date: Aug 2005
Location: RNO
Programs: AS MVP, WN A-List+ UA Silver, HH <>, National EE, WoH Globalist
Posts: 3,769
Grrrr
Just tried to check in for UA914 SFO-IAD tomorrow. Flight leaves at 7:50am, it is currently 12:45pm.
"Flight not open for checkin."
?????
"Flight not open for checkin."
?????
Last edited by flyinryan; Sep 5, 2007 at 1:51 pm
Sep 5, 2007, 9:14 pm
#1176
Join Date: May 2007
Location: LAS
Programs: UA Plat.., Lifetime Delta SC, UC, MM
Posts: 195
Easy Check In? NO...
Got my upgrade confirmed two days ago. Went to do OLCI tonight for tomorrow's flight. There's my info and seat just like I expected. Sorry 
You don't have an electronic ticket says .bomb. Go find it. OK I found it. Now what? Same message. Yippee. I get to stand in line. Just venting. Hopefully the right spot.
You don't have an electronic ticket says .bomb. Go find it. OK I found it. Now what? Same message. Yippee. I get to stand in line. Just venting. Hopefully the right spot.
Sep 5, 2007, 9:20 pm
#1177
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
Just a suggestion but perhaps this thread should be merged with the stickied "Consolidated" thread...
Sep 6, 2007, 9:41 am
#1178
Join Date: Jul 2007
Posts: 12
Screwed Again
I am constantly getting screwed over by United on promotions. Has anyone found a method besides all out war with them to resolve these issues? I have lost close to 15K in miles this year over promotions that UA says for multiple reasons I don't qualify although I am positive I qualified and double checked.
Kat
Kat
Sep 6, 2007, 3:57 pm
#1180
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
According to .bomb, we earn only 25% of mileage flown on Biz fares. See here.
Should be 125% of course.Also, shouldn't the minimums technically be 750 for First, and 625 for Business?
Sep 7, 2007, 10:37 am
#1181
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
Currently on the front page of .bomb in RED:
Edited to add:
Looks like My Itineraries is down too:
Double
We are currently experiencing technical problems booking reservations on United.com. Please try again later or contact Reservations at 1-800-United-1. We apologize for the inconvenience
Edited to add:
Looks like My Itineraries is down too:
There was an error in processing your request. Please see the message below for instructions.
Your itinerary details could not be retrieved. Please contact united.com customer support at 1-800-589-5582.
E - 4800 - 2041
Your itinerary details could not be retrieved. Please contact united.com customer support at 1-800-589-5582.
E - 4800 - 2041
Sep 7, 2007, 10:39 am
#1182
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
ual.com is dead
I like to give UA money, but I couldn't!!
Trying to book few int'l tickets, da.bomb is showing
We are currently experiencing technical problems booking reservations on United.com. Please try again later or contact Reservations at 1-800-United-1. We apologize for the inconvenience
This is getting too old, and to the insane point.
How could UA management tolerate this is beyong me.
Trying to book few int'l tickets, da.bomb is showing
We are currently experiencing technical problems booking reservations on United.com. Please try again later or contact Reservations at 1-800-United-1. We apologize for the inconvenience
This is getting too old, and to the insane point.
How could UA management tolerate this is beyong me.
Sep 7, 2007, 10:40 am
#1183
Join Date: Jan 2006
Location: Denver
Programs: UA 1K in training
Posts: 2,107
Sep 7, 2007, 10:43 am
#1184
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
This is the error message when I click the booking
There was an error in processing your request. Please see the message below for instructions.
We’re sorry, but due to technical issues, the quoted fare for your selected itinerary is not currently available for purchase. To purchase the itinerary you selected, please contact united.com customer support at 1-800-589-5582. Please be advised that fares may be higher than originally quoted. Error message 6440.
E - 3200 - 2041
1,000,000X to the entire United IT Team
There was an error in processing your request. Please see the message below for instructions.
We’re sorry, but due to technical issues, the quoted fare for your selected itinerary is not currently available for purchase. To purchase the itinerary you selected, please contact united.com customer support at 1-800-589-5582. Please be advised that fares may be higher than originally quoted. Error message 6440.
E - 3200 - 2041
1,000,000X
to the entire United IT Team
Sep 7, 2007, 1:06 pm
#1185
Join Date: Jan 2003
Location: Chicago
Programs: UA GS , AA CK
Posts: 944
Just tried to book a 3 leg trip last minute ... and also found the site down. Had to book with my horrid corp travel agency site I am also having issues viewing itin to change seats
I am also having issues viewing itin to change seats