Consolidated Thread to Post Your UA Website Experiences/Complaints
Nov 12, 2007, 6:13 am
#1246
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
You are correct, the UA web site does not have the capability to chose mixed fares. And very few do. It has to be done manually.
Nov 13, 2007, 8:11 am
#1247
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
When trying to the view "My mileage summary" I get:
Edited to add: I looked at the generated html and noticed calls in lots of places to the function syncDate();. I don't ever remember seeing this before. Maybe it's new, maybe I did not notice before. Tried again and it worked correctly.
NA_ui.mp.errors.mpdetails_invalid_date NA_ui.mp.errors.mpdetails_invalid_date An error has occurred, please try again later
...
Redeemable miles activity from Dates are not available. To Dates are not available.
Date Activity Miles added/deducted Elite bonus Fare bonus Total
Category summary from Dates are not available. To Dates are not available.
The default dates that the web page shows displayed are Sep 1, 2007 to Nov 1 2007. The current date is Nov 13 so Sep 14 to Nov 13 should be selected. The date on my computer is correct. WinXP with Firefox. Sounds like the clock on the server or backend is wrong. ...
Redeemable miles activity from Dates are not available. To Dates are not available.
Date Activity Miles added/deducted Elite bonus Fare bonus Total
Category summary from Dates are not available. To Dates are not available.
Edited to add: I looked at the generated html and noticed calls in lots of places to the function syncDate();. I don't ever remember seeing this before. Maybe it's new, maybe I did not notice before. Tried again and it worked correctly.
Last edited by gfowler-ord-1k; Nov 14, 2007 at 2:02 pm
Nov 15, 2007, 3:56 pm
#1248
Join Date: Nov 2007
Location: IAD
Programs: UA 1K
Posts: 166
Problem purchasing held iteneraries?
Hello I'm a newbie here. At 17:40 EST Thursday I was trying to purchase a held itinerary and .bomb keeps rejecting my credit card information. "Please validate your credit card information" (and yes, I am entering the info correctly).
Now I could call UA, to purchase the ticket but because of some creative routing, I would prefer if a human did not have to look at the itinerary before the ticket was issued. I will, of course have to call in if the problem does not resolve itself. Note that .bomb is not telling me that the fare has changed or anything like that, just claiming that my credit card info is wrong.
I called my credit card provider and they show no declines on my account. So I suspect it may be a .bomb issue. Has anyone else been seeing this today?
Thanks
Edit: The newbie applies to posting on FlyerTalk, (I'm definitely not a newbie when it comes to purchasing tickets on .bomb).
Edit2: Problem solved. I called united.com support, got India. It was was a refare issue, the price had dropped!. Now if .bomb would only tell me that instead of than my credit card was wrong
Now I could call UA, to purchase the ticket but because of some creative routing, I would prefer if a human did not have to look at the itinerary before the ticket was issued. I will, of course have to call in if the problem does not resolve itself. Note that .bomb is not telling me that the fare has changed or anything like that, just claiming that my credit card info is wrong.
I called my credit card provider and they show no declines on my account. So I suspect it may be a .bomb issue. Has anyone else been seeing this today?
Thanks
Edit: The newbie applies to posting on FlyerTalk, (I'm definitely not a newbie when it comes to purchasing tickets on .bomb).
Edit2: Problem solved. I called united.com support, got India. It was was a refare issue, the price had dropped!. Now if .bomb would only tell me that instead of than my credit card was wrong
Last edited by Peacock; Nov 15, 2007 at 4:56 pm
Nov 20, 2007, 9:15 pm
#1249
Join Date: May 2007
Location: IAD
Programs: UA/MAR
Posts: 724
Why am I not surprised to get this when I try to contact Customer Support through the website???
ERROR: Could not create process
Yup, that explains it all.
ERROR: Could not create process
Yup, that explains it all.
Nov 24, 2007, 6:33 am
#1250
Join Date: Sep 2006
Location: Princeton, NJ; Lviv Ukraine
Programs: UA 3.6MM, AF/KL Lifetime Plat, BA Gold, AA 1MM, IC Spire RA, Kimpton IC, Marriott Plat, et alia
Posts: 2,732
"My Promotions"
I just noticed this new feature on dot-bomb; can't see any reference in this thread (other than a suggestion from 2004 to implement such a feature).
Mileage Plus -> Earn Miles -> Mileage Plus Promotions -> My promotions
Lists eligible promotions, has links to register for them, and tells you for which ones you have registered already.
CO has had this for a while.
Congratulations, UA!
Mileage Plus -> Earn Miles -> Mileage Plus Promotions -> My promotions
Lists eligible promotions, has links to register for them, and tells you for which ones you have registered already.
CO has had this for a while.
Congratulations, UA!
Nov 24, 2007, 7:10 am
#1251
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
Actually, there have been at least 2 threads on this topic... I don't have time to link them at the moment but try searching for "my promotions" using the Google search, or searching for threads with "promotions" in the title.
Nov 25, 2007, 10:22 pm
#1252
Join Date: Oct 2006
Location: Chicago - Logan Square
Programs: UAL 1P,HH D, SPG GP, FT Newbie!
Posts: 223
Grrrrr!!!!! 
Trying to book the last leg of an MR to confirm my 1p for the year (ord/msp/den/lnk/ord) at $145, and it won't let me....
I keep logging out and logging back in, it shows me the fare, then tells me I can't book it.
Sorry, more complaining, just had to get that off my chest, thanks.
Freaking .bomb!!!!
Trying to book the last leg of an MR to confirm my 1p for the year (ord/msp/den/lnk/ord) at $145, and it won't let me....
I keep logging out and logging back in, it shows me the fare, then tells me I can't book it.
Sorry, more complaining, just had to get that off my chest, thanks.
Freaking .bomb!!!!
Nov 27, 2007, 3:09 pm
#1253
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,706
Is it me or does .bomb now default to 0 pax?
I'm now getting errors for failing to positively click the #pax box to 1. Seems it has always defaulted to 1 pax until just today or yesterday. Anyone know anything?
Nov 27, 2007, 3:37 pm
#1254
Join Date: Jun 2005
Programs: UA, DL
Posts: 550
Nov 27, 2007, 3:41 pm
#1255
Join Date: Jun 2005
Location: RNO
Posts: 375
Seems to be fad. My guess is websites designed by lawyers. I.e., forcing someone to change a nonsensical default is more legally binding than accepting a logical default. Quite irritating.
Nov 27, 2007, 3:50 pm
#1256
Join Date: May 2001
Location: TYO
Posts: 1,496
Same here. I was hoping '0' pax would just give me a seatmap, but alas... no dice! 
Nov 27, 2007, 9:14 pm
#1257
Join Date: Dec 2004
Posts: 1,320
Newly discovered the same problem for me.
Nov 27, 2007, 9:40 pm
#1258
Join Date: Feb 2005
Location: DEN, or so it says...
Programs: UA1K/RCC, Avis CHM, NWA Plat, SPG Plat
Posts: 2,889
I've been dealing with this for some time now and I absolutely hate it. I'm sure it's another enhancement.
Nov 27, 2007, 11:45 pm
#1259
Join Date: Jul 2007
Posts: 21
.bomb Error E-4100-10118 Buying Tix
Does anyone have any experience with this error when buying tix on .bomb?
"We are currently experiencing technical difficulties. Please try again later.
E-4100-10118"
As of today, I have about 30 calls into .bomb support to try to get this fixed over the last 6 months. It's been "escalated to our technical support desk" at least half of those times. Still broken, no one ever contacts me.
I usually end up buying my tix over the phone from .bomb support or through Expedia.
United, please fix this so I can give you more money more easily.
"We are currently experiencing technical difficulties. Please try again later.
E-4100-10118"
As of today, I have about 30 calls into .bomb support to try to get this fixed over the last 6 months. It's been "escalated to our technical support desk" at least half of those times. Still broken, no one ever contacts me.
I usually end up buying my tix over the phone from .bomb support or through Expedia.
United, please fix this so I can give you more money more easily.
Nov 27, 2007, 11:53 pm
#1260
Join Date: Nov 2007
Location: DEN
Programs: UA 1K; HH Diamond
Posts: 198
mine still defaults to one adult