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Old Oct 15, 2007, 9:47 pm
  #1216  
 
Join Date: Sep 2005
Programs: UA Million Miler
Posts: 1,359
Holy Cow!

I went to check my mileage summary and I got this:

We're Sorry

There was an error in processing your request. Please see the message below for instructions.

Internal Session Id 1192506139838209087113210106221 User Session Id HJzbNv8vDn20nTNQmYLmLtTvXp2pkl8jcXN9LSc5Py76KyMG4J Ch!2135805432!1192506139838 telbrB UserIntB1 java.lang.NullPointerException at org.apache.commons.beanutils.PropertyUtils.getSimp leProperty(PropertyUtils.java:1162) at org.apache.commons.beanutils.PropertyUtils.getNest edProperty(PropertyUtils.java:772) at org.apache.commons.beanutils.PropertyUtils.getProp erty(PropertyUtils.java:801) at org.apache.struts.taglib.TagUtils.lookup(TagUtils. java:1008) at org.apache.struts.taglib.logic.PresentTag.isBeanPr esent(PresentTag.java:119) at org.apache.struts.taglib.logic.PresentTag.conditio n(PresentTag.java:84) at org.apache.struts.taglib.logic.PresentTag.conditio n(PresentTag.java:56) at org.apache.struts.taglib.logic.ConditionalTagBase. doStartTag(ConditionalTagBase.java:176) at jsp_servlet._jsp._mpsummary.___mpdetails._jspServi ce(_MPDetails.jsp:41) at weblogic.servlet.jsp.JspBase.service(JspBase.java: 33) at weblogic.servlet.internal.ServletStubImpl$ServletI nvocationAction.run(ServletStubImpl.java:1072) at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:465) at weblogic.servlet.internal.TailFilter.doFilter(Tail Filter.java:28) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at com.ual.telescope.ui.core.SecureTokenFilter.doFilt er(SecureTokenFilter.java:84) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at com.ual.telescope.ui.core.TelescopeMgmtFilter.doFi lter(TelescopeMgmtFilter.java:167) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at weblogic.servlet.internal.RequestDispatcherImpl.in clude(RequestDispatcherImpl.java:644) at weblogic.servlet.internal.RequestDispatcherImpl.in clude(RequestDispatcherImpl.java:423) at weblogic.servlet.jsp.PageContextImpl.include(PageC ontextImpl.java:154) at org.apache.struts.tiles.TilesUtilImpl.doInclude(Ti lesUtilImpl.java:101) at org.apache.struts.tiles.TilesUtil.doInclude(TilesU til.java:137) at org.apache.struts.taglib.tiles.InsertTag.doInclude (InsertTag.java:758) at org.apache.struts.taglib.tiles.InsertTag$InsertHan dler.doEndTag(InsertTag.java:890) at org.apache.struts.taglib.tiles.InsertTag.doEndTag( InsertTag.java:460) at jsp_servlet._jsp.__ube_mainlayout._jspService(ube_ MainLayout.jsp:336) at weblogic.servlet.jsp.JspBase.service(JspBase.java: 33) at weblogic.servlet.internal.ServletStubImpl$ServletI nvocationAction.run(ServletStubImpl.java:1072) at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:465) at weblogic.servlet.internal.TailFilter.doFilter(Tail Filter.java:28) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at com.ual.telescope.ui.core.SecureTokenFilter.doFilt er(SecureTokenFilter.java:84) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at com.ual.telescope.ui.core.TelescopeMgmtFilter.doFi lter(TelescopeMgmtFilter.java:167) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at weblogic.servlet.internal.RequestDispatcherImpl.fo rward(RequestDispatcherImpl.java:326) at org.apache.struts.action.RequestProcessor.doForwar d(RequestProcessor.java:1056) at org.apache.struts.tiles.TilesRequestProcessor.doFo rward(TilesRequestProcessor.java:261) at org.apache.struts.tiles.TilesRequestProcessor.proc essTilesDefinition(TilesRequestProcessor.java:237) at org.apache.struts.tiles.TilesRequestProcessor.inte rnalModuleRelativeForward(TilesRequestProcessor.ja va:339) at org.apache.struts.action.RequestProcessor.processV alidate(RequestProcessor.java:959) at com.ual.telescope.ui.core.UIRequestProcessor.proce ssValidate(UIRequestProcessor.java:481) at org.apache.struts.action.RequestProcessor.process( RequestProcessor.java:206) at org.apache.struts.action.ActionServlet.process(Act ionServlet.java:1164) at org.apache.struts.action.ActionServlet.doPost(Acti onServlet.java:415) at javax.servlet.http.HttpServlet.service(HttpServlet .java:760) at com.ual.telescope.ui.core.servlet.LocaleActionServ let.service(LocaleActionServlet.java:140) at javax.servlet.http.HttpServlet.service(HttpServlet .java:853) at weblogic.servlet.internal.ServletStubImpl$ServletI nvocationAction.run(ServletStubImpl.java:1072) at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:465) at weblogic.servlet.internal.TailFilter.doFilter(Tail Filter.java:28) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at com.ual.telescope.ui.core.UIFilter.doFilter(UIFilt er.java:161) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at com.ual.telescope.ui.core.SecureTokenFilter.doFilt er(SecureTokenFilter.java:84) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at com.ual.telescope.ui.core.TelescopeMgmtFilter.doFi lter(TelescopeMgmtFilter.java:155) at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27) at weblogic.servlet.internal.WebAppServletContext$Ser vletInvocationAction.run(WebAppServletContext.java :6987) at weblogic.security.acl.internal.AuthenticatedSubjec t.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(Se curityManager.java:121) at weblogic.servlet.internal.WebAppServletContext.inv okeServlet(WebAppServletContext.java:3892) at weblogic.servlet.internal.ServletRequestImpl.execu te(ServletRequestImpl.java:2766) at weblogic.kernel.ExecuteThread.execute(ExecuteThrea d.java:224) at weblogic.kernel.ExecuteThread.run(ExecuteThread.ja va:183)

--> my interpretation: something bad happened
AlanInDC is offline  
Old Oct 16, 2007, 11:56 pm
  #1217  
 
Join Date: Jun 2004
Programs: BD, DL, UA, AA, Marriott, SPG
Posts: 1,131
"We’re sorry, but due to technical issues, the quoted fare for your selected itinerary is not currently available for purchase. To purchase the itinerary you selected, please contact united.com customer support at 1-800-589-5582. Please be advised that fares may be higher than originally quoted. Error message 6440. "

Gotta love the bomb!
piyush is offline  
Old Oct 17, 2007, 12:09 am
  #1218  
 
Join Date: Dec 2006
Location: BUR/LAX, PHL
Programs: AA - EXP, UA - resigned in protest, Marriott - Platinum, Pepsi - Platinum, TSA One-Finger Saluter
Posts: 245
Interesting itinerary

At least my C upgrade cleared on what I thought was the outbound leg...

Tue, Nov 06, 2007 - Hartford, CT (BDL) to Chicago, IL (ORD)
United 0473
Depart: BDL 05:17 PM
Arrive: ORD 06:51 PM Non-stop
2h 34m
Boeing 757-200
783 miles traveled Booking class: L
Economy
783 Award miles
No Meal Service

Flight: Confirmed 09C

Flight details
--% On-time
783 miles traveled
[No Meal Service]
Economy
783 Award miles
Availability

Tue, Nov 06, 2007 - Chicago, IL (ORD) to Los Angeles, CA (LAX)
United 0129
Depart: ORD 08:00 PM
Arrive: LAX 10:33 PM Non-stop
4h 33m
Boeing 767-300
1,745 miles traveled Booking class: L
Economy
1,745 Award miles
No Meal Service

Flight: Confirmed 15D

Flight details
--% On-time
1745 miles traveled
[No Meal Service]
Economy
1745 Award miles
Availability

Sun, Nov 04, 2007 - Los Angeles, CA (LAX) to Washington, DC (IAD)
United 0946
Depart: LAX 07:55 AM
Arrive: IAD 03:37 PM Non-stop
4h 42m
Boeing 777
2,288 miles traveled Booking class: NC
Business
2,288 Award miles
Breakfast

Flight: Confirmed
Upgrade: Confirmed 13D

Flight details
--% On-time
2288 miles traveled
[Breakfast]
Business
2288 Award miles
Availability

Sun, Nov 04, 2007 - Washington, DC (IAD) to Hartford, CT (BDL)
United 0312
Depart: IAD 05:20 PM
Arrive: BDL 06:38 PM Non-stop
1h 18m
Boeing 737-300
326 miles traveled Booking class: NF
First
500 Award miles
No Meal Service

Flight: Confirmed
Upgrade: Confirmed 02C

Maybe theis flight will have the new C seats, and I really will be flying backwards!

I may actually have to call CSR if this is how the UA computers actually see the itinerary...sheesh...
SoCalFlyer23 is offline  
Old Oct 17, 2007, 10:01 am
  #1219  
 
Join Date: Nov 2005
Location: DEN or KOA
Programs: UA PLAT. DL PLAT, AOPA, MUG CLUB AT ROCK BOTTOM
Posts: 832
Your E-Mail Confirmation from TED *****

Your E-Mail Confirmation from TED ? Booked Mainline (no TED) trip a couple of weeks ago. Canceled within 24 hours. Just got this reminder from TED?
TEDDY is havng a bad day, with flashbacks.
hawkxp is offline  
Old Oct 18, 2007, 10:57 am
  #1220  
 
Join Date: May 2006
Location: SFO, SEA, ROA, RDU
Programs: UA 1K, AS
Posts: 1,018
Angry

Two days in a row now I'm unable to look for flights. I keep getting the following error:
There was an error in processing your request. Please see the message below for instructions.


There are no flights available on the requested dates. You may select Search nearby airports, revise your travel dates or contact United Airlines Reservations at 1-800-UNITED-1 for assistance.

E - 4500 - 55001
This is happening to me for domestic RT and flights going to Mexico and is HUGELY annoying.
vt2k is offline  
Old Oct 20, 2007, 2:29 am
  #1221  
Used to be MBS PremExec
 
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Any other 1K or 1P getting exit row or other 'premium' seats blocked when looking at a seat map?

Was checking the load on an upcoming flight and the 747 in C class shows 22A/B/G/H and 15A/B/G/H as taken. When I look at it in my itineraries, they're open except me in 15H and one other person in 15B, but not when 'shopping' for the flight--all taken. Same thing on my CRJ flights, in 'my itineraries', I'm the only one in the row...When 'shopping' for flights, the whole row is taken.
MBS MillionMiler is offline  
Old Oct 20, 2007, 7:22 pm
  #1222  
 
Join Date: Oct 2007
Location: LAX, LHR, ORD
Programs: United 2M-1K, AMEX Black Card.
Posts: 2
Should get miles for time waiting while on hold with Mumbai

In addition to getting the numbers to call for all e_tickets, taking to India and only to be told "it does not apply to my fare basis" which just went up 2300.00 per from 451.00. makes me scream
silkrider is offline  
Old Oct 21, 2007, 8:25 pm
  #1223  
 
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Looking at Flight Status, enter a flight number, get the basic information, click through for detail - get a blank screen. Anyone else? I get this on my Mac with both Safari and Firefox.
SFO 1K is offline  
Old Oct 22, 2007, 5:54 pm
  #1224  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Posts: 11,468
Originally Posted by SFO 1K
Looking at Flight Status, enter a flight number, get the basic information, click through for detail - get a blank screen. Anyone else? I get this on my Mac with both Safari and Firefox.
Exactly the same here. I have been trying to track somebody flying TATL today. Whenever I click for "Flight details" it comes up empty.
cesco.g is offline  
Old Oct 23, 2007, 2:43 am
  #1225  
 
Join Date: Sep 2005
Programs: UA Million Miler
Posts: 1,359
My last two attempts at Web transactions have not proved successful. See above a few postings and now this:

Your message did not reach some or all of the intended recipients.

Subject: Web Request for Mileage Plus
Sent: 10/20/2007 9:05 AM

The following recipient(s) could not be reached:

[email protected] on 10/22/2007 9:44 AM
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
<TOLSPORISRV25.talismaonline.com #4.4.7>

--> I guess I'll start calling it united.bomb just like the rest of you.
AlanInDC is offline  
Old Oct 23, 2007, 9:45 am
  #1226  
 
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
United "Fulfills my Request" for a New Password

Anyone else get this nonsense? It's the second time in a few months. Note: no such request was made by me.



[Header] REQUESTED UNITED.COM ACCOUNT INFORMATION

Dear EXPLORE:

You have requested a temporary password to access your united.com account.

Account Holder: EXPLORE

Temporary Password: xxxxxx

Expiration Date: October xx, 2007


To select a new password, login to "Update profile" with your Mileage Plus number and temporary password.

Select "Change password" and enter your new password information.

Depending on your account activity, you may be asked to verify your identity to ensure secure access to united.com.

To do so, please call our Password support line at:

1-866-209-3323
US & Canada
7AM - Midnight(CST)

1-605-348-0011
Outside the US & Canada
7AM - Midnight(CST)

Thank you for using united.com.
This e-mail was generated automatically; please do not reply to this address.
Explore is offline  
Old Oct 23, 2007, 12:39 pm
  #1227  
 
Join Date: May 2006
Location: SFO, SEA, ROA, RDU
Programs: UA 1K, AS
Posts: 1,018
Originally Posted by vt2k
Two days in a row now I'm unable to look for flights. I keep getting the following error:
There was an error in processing your request. Please see the message below for instructions.


There are no flights available on the requested dates. You may select Search nearby airports, revise your travel dates or contact United Airlines Reservations at 1-800-UNITED-1 for assistance.

E - 4500 - 55001
This is happening to me for domestic RT and flights going to Mexico and is HUGELY annoying.
(Is it bad to quote one's self?)

I think I figured out what this problem is: I was looking for F trips to PVR and for some reason United.BOMB could only find TED flights through SFO or DEN. (Yet when I look on Expedia or Orbitz, they are able to find the F flights through DEN or ORD no problem.)

Way to go united.com! Another award-winning "service" you're providing!
vt2k is offline  
Old Oct 23, 2007, 1:13 pm
  #1228  
 
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
Originally Posted by Explore
Anyone else get this nonsense? It's the second time in a few months. Note: no such request was made by me.
It sounds like someone had a typo in their MP number when trying to access their account, maybe a transposed number or something. If this is the second time this has happened, it would appear this person is both prone and oblivious to his typos.
cepheid is offline  
Old Oct 23, 2007, 11:29 pm
  #1229  
 
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
Originally Posted by cepheid
It sounds like someone had a typo in their MP number when trying to access their account, maybe a transposed number or something. If this is the second time this has happened, it would appear this person is both prone and oblivious to his typos.
I never enter my MP number, since it appears automatically. Sounds like someone is whiling away a lot of time composing idle replies.

The only thing I can think of is that I asked UA to fix a problem with some flights repeatedly cancelling out on an itinerary during sweep time. The problem hasn't been fixed, but perhaps my password was reset in the process.
Explore is offline  
Old Oct 24, 2007, 3:26 pm
  #1230  
 
Join Date: Feb 2004
Location: YQQ - Comox BC Canada
Programs: HHonors SPG Aeroplan Marriott Rewards Priority Club
Posts: 7
Question Problems doing MP Booking

I'm having a constant challenge attempting to check avail flights using miles. These problems are not (yet) of the type I've read about here. What happens is I do the search from the MP page (logged in) and when the info comes up, it is mostly in text with HUGE gaps. When I want to get to the specific flights I want which (from the quick glimpse of them I get) are way down at the bottom, the page will not stay scrolled down. Instead it keeps 'jumping back up' so you cannot read the bottom 1/3rd or so of the page. I've been trying for three days now but zero improvement.

Any clues, tips etc or is the just more live with it stuff?
WCGal is offline  


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