Consolidated Thread to Post Your UA Website Experiences/Complaints
Aug 8, 2007, 9:52 pm
#1127
FlyerTalk Evangelist
Join Date: Sep 2003
Location: MileagePlus Premier Gold
Posts: 11,522
Appears fixed by 6pm CDT.
Aug 9, 2007, 9:09 pm
#1128
Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.6MM
Posts: 5,423
Still pissed off that the flight search by flexible dates now only shows +/- 3 days now!
UA- Bring back the +/- 5 days flexible date search!
UA- Bring back the +/- 5 days flexible date search!
Aug 10, 2007, 12:49 pm
#1129
FlyerTalk Evangelist
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,412
I've been trying to do dummy bookings to examine upgrade availability for an upcoming itinerary. But, when I search on flights (logging in and searching for First Class seats, of course), the seat maps only show me the Economy section of the plane, not the First Class section. Has anyone else seen this?
Aug 10, 2007, 12:55 pm
#1130
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
and the sponsor u/g feature is phuglied today again as well.
tried to sponsor a fellow f/ter and her daughter using swu's on an h fare but the only option was to use miles nor could i choose which legs to u/'g-only the entire trip (not that this part bothered me as i want to u/g the whole trip but stil....
) but i will give credit to web support as they did it correctly and i do not have to go and sign a bluey (confirmed with rez when i called "just to make sure" 
)
tried to sponsor a fellow f/ter and her daughter using swu's on an h fare but the only option was to use miles nor could i choose which legs to u/'g-only the entire trip (not that this part bothered me as i want to u/g the whole trip but stil....
) but i will give credit to web support as they did it correctly and i do not have to go and sign a bluey (confirmed with rez when i called "just to make sure" )
Aug 10, 2007, 6:00 pm
#1131
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
Tried to OLCI to RDU-IAD-MUC-SOF and I got as far as checked in. But when I tried to print my boarding pass, I got a document telling me to see a human at checkin. I do OLCI to avoid humans!
Morons!
Morons!
Aug 11, 2007, 4:58 pm
#1132
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
possible reasons: you might have to show the cc used for the tix purchase, you might have to give your middle initial to the agent (why i don't know), the bomb is being the bomb or you've won a tsa maSSSSage. try using the chicken at the airport first as if it's a maSSSSage, the chicken will hatch your bp with the SSSS on it but if not, then you might actually have to see a real person.
Aug 11, 2007, 6:01 pm
#1133
FlyerTalk Evangelist
Join Date: Dec 2004
Posts: 23,999
I am trying to view my account activity details and am getting an error message. Wonderful...
Aug 11, 2007, 6:27 pm
#1134
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Aug 11, 2007, 10:34 pm
#1136
Join Date: Jun 2006
Location: Houston
Programs: Too much flying; Lots of hotels
Posts: 555
I've been having problems lately with the site forgetting me...sometimes in the middle of sessions.
Today, the sponsor u/g feature was only giving me information (all flights and available u/g instruments), with no way to actually implement anything. Had to call web support to get it done - they claim there is an electronic authorization on the upgrade. At least I hope so.
Today, the sponsor u/g feature was only giving me information (all flights and available u/g instruments), with no way to actually implement anything. Had to call web support to get it done - they claim there is an electronic authorization on the upgrade. At least I hope so
.
Aug 13, 2007, 6:03 am
#1137
Join Date: May 2005
Programs: UA Plat (1MM), AA Plat, HH Diamond, MR Plat, Hyatt Diamond, SPG Plat.
Posts: 655
Checkin for multi segments
I have a 3 segment itinerary today. OLCI only printed boarding passes for the first 2 segments, and Chicken fared even worse, it only printed the first boarding pass. Does anybody know of any such restriction on multi segment checkin?
Thanks
@ORD
Thanks
@ORD
Aug 13, 2007, 10:19 pm
#1138
Join Date: May 2001
Location: Since the BoSox and ChiSox won it, now it is the Cubs turn to take the Series. Go Cubs Go!
Posts: 3,685
I recently ticketed a reservation with some vouchers. When I went to the united website, I tried to upgrade the itinerary, but United.com stated that this reservation has not been ticketed.
Aug 14, 2007, 4:10 am
#1139
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
You can't upgrade until they receive and process the vouchers and the ticket is issued. A drawback of using vouchers, for sure.
Aug 14, 2007, 6:39 am
#1140
Join Date: Sep 2006
Location: Princeton, NJ; Lviv Ukraine
Programs: UA 3.6MM, AF/KL Lifetime Plat, BA Gold, AA 1MM, IC Spire RA, Kimpton IC, Marriott Plat, et alia
Posts: 2,732
Frustrating can't book a ticket EWR-SIN//NRT-EWR online.
There was an error in processing your request. Please see the message below for instructions.
We were unable to locate upgrade-eligible fares for the selected itinerary. Please revise your entry.
E - 4100 - 2079
We are currently experiencing technical difficulties. Please try again later.
E - 4100 - 2079
We were unable to locate upgrade-eligible fares for the selected itinerary. Please revise your entry.
E - 4100 - 2079
We are currently experiencing technical difficulties. Please try again later.
E - 4100 - 2079