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-   -   Consolidated UA PlusPoints Question & Answer Thread {Archive} (https://www.flyertalk.com/forum/united-airlines-mileageplus/2146153-consolidated-ua-pluspoints-question-answer-thread-archive.html)

pregabalin Jan 24, 2022 4:59 am

If I have a confirmed upgrade with pluspoints on my flight, if I change my flight to another time (not with SDC), do they pluspoints get automatically refunded?

fumje Jan 24, 2022 7:08 am


Originally Posted by Jetrigger (Post 33929108)
Are there ANY PZ at all to EU next month??


Originally Posted by spartacusmcfly (Post 33929114)
Plenty. The 1st date I checked showed PZ9. SFO-LHR, Feb 9th.

Obligatory LHR might be Europe but is not EU — but anyway, indeed, the first "EU" route I looked, EWR-FCO, has PZ9 the day before, 8 Feb.


Originally Posted by pregabalin (Post 33930193)
If I have a confirmed upgrade with pluspoints on my flight, if I change my flight to another time (not with SDC), do they pluspoints get automatically refunded?

​​​​​​​They should be.

FlyingHighlander Jan 24, 2022 7:42 am


Originally Posted by fumje (Post 33930448)
Obligatory LHR might be Europe but is not EU

EU is the continent code for Europe, which is how most folks here use the term.

n8-the-gr8 Jan 24, 2022 11:34 am


Originally Posted by 2ptraveler (Post 33908797)
FYI,

FWIW, I was unable to see the Standby or Upgrade list 7 days out (today). :(

Found a few posts in the bug fix thread that indicates it's only working 2-3 days out now since August.

https://www.flyertalk.com/forum/33403388-post817.html

https://www.flyertalk.com/forum/33463566-post844.html

Yes the only way I'm able to see the upgrade list early is once the Flight Information card pops up on the home screen ~72+ hours before the flight (not sure what the exact time is), if you click flight information and scroll to the bottom, there's an "Upgrade list" link - that will bring you to the Upgrade List tab of the Flight Status page even though it is still greyed out technically and can't be directly selected. I've otherwise found it impossible to access the upgrade list outside of this time frame.

I'm not sure where the 7 days reference from the other poster came from.

econ Jan 24, 2022 3:46 pm


Originally Posted by pregabalin (Post 33930193)
If I have a confirmed upgrade with pluspoints on my flight, if I change my flight to another time (not with SDC), do they pluspoints get automatically refunded?

In my experience they do, and the final screen before confirming the change also shows the amount of PP to be refunded.

cfischer Jan 24, 2022 4:51 pm


Originally Posted by 2ptraveler (Post 33928256)
I got upgraded to F using PP on the SFO-HNL flight, and to P+ using Miles on the HNL-DEN flight. I took the option for P+ or F on the HNL-DEN.

Is it possible I could still get moved up from P+ to F on the HNL-DEN if space available? The offer was miles to P+ or miles + spend for F.

if you confirmed PE and have waitlisted F then yes, you can still get into F via the waitlist. Without doing that, no, pretty much zero chance.

2ptraveler Jan 26, 2022 2:15 pm


Originally Posted by cfischer (Post 33932186)
if you confirmed PE and have waitlisted F then yes, you can still get into F via the waitlist. Without doing that, no, pretty much zero chance.

Thanks, I thought so as I was still showing Upgrade Requested at the time I posted, but asking the experts never hurts.

I can now see the upgrade list and with 10 F remaining (including the 2 singles by the galley), 8 on the list and I'm #6, I'm keeping my fingers crossed I get there and catch it in time to pick a seat.

2ptraveler Jan 28, 2022 12:31 am

I was upgraded to F.

Why can't I change my seat on the HNL-DEN leg?

(first leg is Hawaiian Air, where I had to check in.)

ElieW Jan 31, 2022 8:09 am

PlusPoints required when fare class changes due to IROP
 
My apologies in advance - I'm sure this was asked but after extensive searches I cannot find an answer.

I was originally booked in K class on international flight so 80 points were required for upgrade to Polaris. Due to IROP I've been switched to another flight and now on a Y fare. When I went to request an upgrade the system only asked for 40 points. Is this appropriate behavior (and I'm lucky) or is the system going to choke when clearing the upgrades if it detects my original fare class is a K? Should I call in to have an agent change things? Happy to spend 80 points. (A long time back I had similar issue with a GPU, system allowed it to be applied to a high fare class do to IROP, however, when waitlist cleared it simply did not process because the original fare was not eligible for GPU).

Thanks!

Repooc17 Jan 31, 2022 9:07 am


Originally Posted by ElieW (Post 33950951)
My apologies in advance - I'm sure this was asked but after extensive searches I cannot find an answer.

I was originally booked in K class on international flight so 80 points were required for upgrade to Polaris. Due to IROP I've been switched to another flight and now on a Y fare. When I went to request an upgrade the system only asked for 40 points. Is this appropriate behavior (and I'm lucky) or is the system going to choke when clearing the upgrades if it detects my original fare class is a K? Should I call in to have an agent change things? Happy to spend 80 points. (A long time back I had similar issue with a GPU, system allowed it to be applied to a high fare class do to IROP, however, when waitlist cleared it simply did not process because the original fare was not eligible for GPU).

Thanks!

Only 40 points are required because your fare bucket is now Y instead of K.

This happens during IRROPS and corresponding flight changes.

ElieW Jan 31, 2022 10:59 am

Brilliant! Just to confirm I cleared into PZ on both legs! Thank you.


Originally Posted by Repooc17 (Post 33951147)
Only 40 points are required because your fare bucket is now Y instead of K.

This happens during IRROPS and corresponding flight changes.


Repooc17 Jan 31, 2022 11:55 am


Originally Posted by ElieW (Post 33951509)
Brilliant! Just to confirm I cleared into PZ on both legs! Thank you.

Nice - congrats and enjoy!

I had a PZ cleared segment which got cancelled recently, and upon moving to a new flight, the fare code became P; original booking fare code = K.

wcj1 Feb 11, 2022 9:09 pm

Strategy for first time Plus Points use?
 
So I squeaked out Platinum for the first, and probably only time, and I'm staring at these 40 Plus Points. I've read about how they work and I'm comfortable with the fare classes and all of that, but I'm trying to figure out the best strategy for using them.

My husband and I are going to Europe in a few months and we are flying LAX-EWR on the outbound (W morning) and IAD-LAX on the return (F night); these are both 772's. So I could apply for LAX-EWR in Business and Premium Economy, and IAD-LAX in Business (which we could potentially clear on a CPU, but I'm guessing that might be unlikely.)

Should I just put in for all 3 options? Ideally, we'd like to have the IAD-LAX upgrade the most, as the extra space after Y on a transoceanic flight is nice (although hopefully there will be an equipment swap and we can just self-assign Premium Plus seats at that point). And I'm on the fence about putting in for LAX-EWR Premium Economy now, because if that clears first, then I think I can no longer waitlist for LAX-EWR Business since my points will be already redeemed (or am I wrong)? Or should I just put in for everything and be grateful if anything clears as a Platinum? Prior to this, we only ever had CPU's as Silver or Gold, so not sure what our expectations should be.

Boraxo Feb 11, 2022 9:19 pm

We have 4 people traveling on a single record and need 80PP to upgrade everyone. I have 40 PP in my account and Mrs. B has 40 PP.

Do I need to split the record in order for the system to pull 40 from each account? I don't want the request to auto-cancel in the unlikely event it clears and only finds 40 in my account.

Addendum: I guess the answer does not really matter as it is almost impossible to clear 4 at the same time. So I guess I gotta split 2+2.


Originally Posted by awu25 (Post 33859153)
Has anyone seen points not being deducted properly? Have noticed that waitlisted upgrades that get cleared during boarding don't deduct the points while an upgrade clearing shortly after check-in have been

This happened to me at some point <T-24 - mine cleared, Boraxo Jr. never made it off waitlist. But 0 points deducted. I figured maybe it was a CPU but I don't think that's supposed to happen when you've applied PP.

Kmxu Feb 12, 2022 7:58 am


Originally Posted by wcj1 (Post 33984674)
So I squeaked out Platinum for the first, and probably only time, and I'm staring at these 40 Plus Points. I've read about how they work and I'm comfortable with the fare classes and all of that, but I'm trying to figure out the best strategy for using them.

My husband and I are going to Europe in a few months and we are flying LAX-EWR on the outbound (W morning) and IAD-LAX on the return (F night); these are both 772's. So I could apply for LAX-EWR in Business and Premium Economy, and IAD-LAX in Business (which we could potentially clear on a CPU, but I'm guessing that might be unlikely.)

Should I just put in for all 3 options? Ideally, we'd like to have the IAD-LAX upgrade the most, as the extra space after Y on a transoceanic flight is nice (although hopefully there will be an equipment swap and we can just self-assign Premium Plus seats at that point). And I'm on the fence about putting in for LAX-EWR Premium Economy now, because if that clears first, then I think I can no longer waitlist for LAX-EWR Business since my points will be already redeemed (or am I wrong)? Or should I just put in for everything and be grateful if anything clears as a Platinum? Prior to this, we only ever had CPU's as Silver or Gold, so not sure what our expectations should be.

I assume that you are in economy for EWR-Europe-IAD and you want to sit together with your husband.

You can apply PlusPoints requests on many flights as you want. If the first one clears, you won’t have any PPs left for other late flights. Because you only have 40 points, your options are limited. So, just request for Business for LAX-EWR and Premium Plus cabin for EWR-Europe flight (I would not select Premium Plus for lAX-EWR unless the upgrade clears instantly for second flight with RN space); also select first class upgrade for IAD-LAX. Just cross fingers afterwards!

If you are willing to sit in different cabins and the fare class for EWR-Europe-IAD is W or above, you can split the reservation into two and apply PP request for yourself for both directions. If EWR-Europe flight has both Premium Plus and Polaris cabins, select both cabins for LAX-EWR-Europe. If Polaris for EWR-Europe clears, 40 PPs will be deducted regardless the upgrade situation of LAX-EWR. If only Premium Plus upgrade clears for the EWR-Europe flight, you will have 20 points remaining for IAD-LAX. So, for Europe-IAD, select both Polaris and Premium Plus cabin and first class for IAD-LAX. You could be upgraded to Premium Plus for the first flight and first class for the second with the remaining 20 PPs.

If your fare class is one of G, K, L, T, or S, not basic economy, you can select Business/FC (Domestic flight) and Premium Plus (European flight) without splitting the reservation.

The above sounds very complicated. Sorry about it.


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