FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Consolidated UA PlusPoints Question & Answer Thread {Archive} (https://www.flyertalk.com/forum/united-airlines-mileageplus/2146153-consolidated-ua-pluspoints-question-answer-thread-archive.html)

IAHMCI Nov 25, 2021 5:43 am

Anybody had issues with plus points posting this week? I earned 20 on Sunday and they have not posted yet. They usually post within a day.

jsloan Nov 25, 2021 10:39 am


Originally Posted by Kacee (Post 33742460)
GS always have priority on the waitlist. Absent IT error, a GS will always list ahead of a 1K.

Yes, but a non-GS on a GS instrument would be in exactly the situation that's described: ahead on the Polaris list (PN vs PZ) but behind on the P+ list (no difference in GS vs non0-GS instruments for P+).

Kacee Nov 25, 2021 11:42 am


Originally Posted by jsloan (Post 33758537)
Yes, but a non-GS on a GS instrument would be in exactly the situation that's described: ahead on the Polaris list (PN vs PZ) but behind on the P+ list (no difference in GS vs non0-GS instruments for P+).

You're describing clearance precedence (GS instrument can clear when PZ=0), not waitlisting precedence. GS list ahead of 1K because they code higher, not because they clear into PN.

Repooc17 Nov 25, 2021 12:29 pm


Originally Posted by DELee (Post 33757671)
Probably need to get a rep from UA to clear up what's hanging up your PP applications.

David

It maybe a bug. It shows up on desktop with only the outbound segment waitlisted and no upgrade certs for the return segment. However, on the (Android) app, it shows (correctly) upgrade waitlists for all segments.

kittiyut Nov 25, 2021 3:38 pm


Originally Posted by IAHMCI (Post 33757949)
Anybody had issues with plus points posting this week? I earned 20 on Sunday and they have not posted yet. They usually post within a day.

Yes, I came here to ask the same question. They usually post really quickly (no more than 2 days) but this time, my partner has yet receive for 59K, 61K, and 63K - that's 60 points behind.

I did talk to an agent @ mileage plus and was told that they are now taking at least a week to be posted. Well, it has been 12 days since crossing 59K and fingers are still twiddling....

st530 Nov 30, 2021 4:51 pm


Originally Posted by kittiyut (Post 33759120)
Yes, I came here to ask the same question. They usually post really quickly (no more than 2 days) but this time, my partner has yet receive for 59K, 61K, and 63K - that's 60 points behind.

I did talk to an agent @ mileage plus and was told that they are now taking at least a week to be posted. Well, it has been 12 days since crossing 59K and fingers are still twiddling....

I'm still waiting on 45K and 47K to post. 45K passed on Nov 10, 47K on Nov 25. Wrote to GS 10 days ago re 45K and no response.

cfischer Nov 30, 2021 5:24 pm


Originally Posted by Repooc17 (Post 33757338)
Question:

JFK-SFO and then same day return SFO-EWR (all on one ticket).

I can select PlusPoints option to waitlist on both flights; thereafter, however, only the outbound flight (JFK-SFO) has PP waitlist applied (20 points).

Going back to the upgrade cabin page, it now says "No upgrades available" (not even waitlist options).

How can I apply PP on both segments? Do I need to call UA?

Call if you need certainty. The system gets confused with SFO as a connection and NYC being a co-terminal. You are likely on both waitlists with just 20 +Ps.

fed planner Nov 30, 2021 7:00 pm

So I’m waitlisted with PP on FRA-IAD next month. I’ve confirmed multiple times that I am on the upgrade list (both for Premium Plus and Polaris).

However, I’m only showing 20 PPs requested. Is that correct?

roder Dec 1, 2021 8:29 am

Does a PP upgrade follow the status of the traveler or requestor? Have a GS Friend sponsoring my upgrade and just curious.

IAHMCI Dec 1, 2021 2:25 pm

Looks like my missing points just posted

Kmxu Dec 2, 2021 8:58 am


Originally Posted by fed planner (Post 33772764)
So I’m waitlisted with PP on FRA-IAD next month. I’ve confirmed multiple times that I am on the upgrade list (both for Premium Plus and Polaris).

However, I’m only showing 20 PPs requested. Is that correct?

This is not correct. You can cancel it if none of other segments has been cleared. The correct amount is either 40 points (W fare class and above) or 80 points (S, T, L, K and G). 20 points suggest that you only selected a US domestic segment for upgrade, not the overwater segment.


Originally Posted by roder (Post 33774152)
Does a PP upgrade follow the status of the traveler or requestor? Have a GS Friend sponsoring my upgrade and just curious.

GS PP clears into PN space, but 1K PP on PZ space. Both are cleared according to traveler’s status/fare class within the two subsets of passengers on waitlist. Some pax with Premium economy tickets have higher priorities over regular economy pax.

fed planner Dec 2, 2021 9:53 am

This is not correct. You can cancel it if none of other segments has been cleared. The correct amount is either 40 points (W fare class and above) or 80 points (S, T, L, K and G). 20 points suggest that you only selected a US domestic segment for upgrade, not the overwater segment.

I cleared the domestic leg on an M fare, not using PP. I'll call again and have then cancel and reapply - but does time of request impact waitlist position. I've been told I'm #2 on list, so not sure why the disconnect here. I am on an M fare, which at least should help, but no PZ inventory currently. Also, the flight sometimes isn't even available for booking in economy, but at least 19 seats up front still.

Also, app shows segment as waitlisted, but not online.

Update: Called and they applied the correct amount (with the original 20 still shown as requested, but agent said it would sort itself out, even after the flight). So, we will see.

DCA writer Dec 2, 2021 3:05 pm

Glitch with points applied within two days of departure
 
Twice this week, I've used the UA app or site to apply a PlusPoints update to a flight departing within two days--as in, I threw in the upgrade once I could see the upgrade list-- and have the reservation remain unchanged after the app or site reported a successful waitlist transaction. Calling in worked... and reminded me that while the app or site will require 20 points per domestic segments, phone agents can only apply those 20 points to the entire reservation. Which is a excellent reason to call and ignore the site and app if your itinerary involves two long flights that both would represent a good use of an upgrade.

st530 Dec 2, 2021 3:28 pm


Originally Posted by IAHMCI (Post 33775220)
Looks like my missing points just posted

Same here.

econ Dec 3, 2021 12:06 am


Originally Posted by DCA writer (Post 33778298)
Calling in worked... and reminded me that while the app or site will require 20 points per domestic segments, phone agents can only apply those 20 points to the entire reservation. Which is a excellent reason to call and ignore the site and app if your itinerary involves two long flights that both would represent a good use of an upgrade.

I've been able to waitlist/confirm 20 PP upgrades across multi-segment domestic itineraries on the website many times without issue. Just applied another one a few days ago.


All times are GMT -6. The time now is 12:49 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.