Traveling with Pets on UA (In-Cabin or Cargo -- not ESA) {Archive}
#211
Join Date: Jul 2008
Location: DEN
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Posts: 644
I was going to go a step further and note, do not be surprised when other passengers, lash out at you and Fido. Most people are well aware when someone is taking advantage of the rule, and while Fido may be that important to you, Fido may be really looked agrily upon by others. Make sure you keep it in the cage.
#212
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
I am traveling with my family to Europe in business class @ 767-400ER, when I called in to make the reservation I was told I can have a pet-in-cabin. Today I called in again, requesting to add a pet to my reservation but I was told that pets aren't allowed in international business/first, only in economy.
http://www.lufthansa.com/online/port...305559505&l=en
#213
Join Date: Feb 2006
Location: Cape Cod MA
Programs: GS, 3 MM, Hilton Diamond
Posts: 752
It is my understanding, its not about lie flat, its more about there is no where to store the pet in the container/cage/kennel. (remember, UA does not allow for your pet to be out of the container while onboard).
I wouldn't be a fan of this path.... its abused enough already.
Aside from a dog sitter or kennel. Downgrade one of the family members.
I wouldn't be a fan of this path.... its abused enough already.
Aside from a dog sitter or kennel. Downgrade one of the family members.
I was seated in a bulkhead seat and the woman next to me and a second passenger across the isle each had small dogs. The dogs spent zero time in their carrier. The woman next to me slept thu most of the flight and her dog showed strong interest in food on my tray. The passenger across the isle escorted his dog to the head at the top of each hour and that made me wonder about sanitation. Perhaps this is better than an accident in its owner’s lab. I wrote to UA to point out that the policy posted on the UA website was inconsistent with my experience. UA responded by apologizing for the inconvenience of 2 passengers traveling with the small dogs in a premium cabin in bulkhead seats. United stated they allow passengers who need to bring their emotional support animal with them on board without requiring them to be in a carrier – they can sit in the passenger’s lap. They apologized for the discomfort that I experienced but then stated they “cannot restrict animals from traveling in the aircraft cabin”. We appreciate your business.
This policy was copied from the UA Web Site:
Restrictions based on aircraft, cabin and seat
In-cabin travel for pets is booked on a space-available basis.
A customer traveling with an in-cabin pet cannot be seated in the bulkhead or an emergency exit row.
Two pets per flight are allowed in our premium cabins on select aircraft. Pets are not permitted in our premium cabins on Boeing 747, 757, 767, 777 or 787 aircraft due to limited storage space under the seat.
Four pets per flight are allowed in United Economy® on all United flights.
A customer traveling with an in-cabin pet in United Economy on Boeing 757-200 aircraft will need to be seated in a window seat due to limited storage space under aisle and middle seats.
The number of in-cabin pets allowed varies by United Express® partner airline. For additional information about the operating carrier’s in-cabin pet policy, contact the United Customer Contact Center.
Other restrictions
Pets are not permitted on flights to, from or through Australia, Hawaii or Micronesia (including Guam).
Pets are not permitted to travel with unaccompanied minors.
Pets must remain in kennels with the door secured at all times while in the boarding area and on board the aircraft.
The customer is responsible for complying with all applicable state and country entry requirements.
Pets younger than eight weeks are not permitted.
Pets must travel on the same flight(s) as the customers who are responsible for them.
In the event of an emergency, oxygen service will not be available for pets.
United’s in-cabin pet policy applies to flights operated by United and United Express only. For codeshare flights, please check the operating carrier’s in-cabin pet policy. If you are traveling on multiple airlines, please check with each carrier individually to ensure acceptance. United can only accept your pet for flights operated by United and United Express
#214
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
An out of the box option is to book an additional seat in economy and have one of the group sit in economy for takeoff and landing -- the two problematic times.
#215
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Or are you referring to the code EXTRASEAT. Can someone purchase an EXTRASEAT in a different cabin of where they're sitting?
#216
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Literally booking a seat in a name (pet's name? or "EXTRASEAT") and getting a BP -- the issue will be not losing the seat at boarding. Would need info in the PNR that you discuss with the GA to prevent the seat lost issue.
This would take some advance coordination and is far from standard. Did say "out of the box" idea.
#218
FlyerTalk Evangelist
Join Date: May 2006
Location: DTW, but drive to/from YYZ/ORD
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But if that person is sitting in J during the rest of the flight, where is the pet going to be if there is no room in J for it?
#219
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
#220
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
iirc, most European airlines don't allow for ESA, only qualified service animals
I wish the USA went that route. You can get an ESA certificate on the internet, it is abused beyond belief.
I wish the USA went that route. You can get an ESA certificate on the internet, it is abused beyond belief.
#221
Join Date: Jun 2015
Location: London, UK
Programs: BA GGL. HH Diamond. CC, SPG, MR Gold.
Posts: 59
Indeed. Taking BA as an example:
Originally Posted by British Airways
An assistance dog is one which has been specifically trained to assist a disabled person and certified by an organisation that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF), the accrediting bodies for assistance dog organisations worldwide.
Emotional support dogs that are not recognised as assistance dogs by the above organisations are not allowed to travel in the cabin. In this case, please book your dog to travel as a domestic pet.
Emotional support dogs that are not recognised as assistance dogs by the above organisations are not allowed to travel in the cabin. In this case, please book your dog to travel as a domestic pet.
#222
Join Date: Jun 2013
Posts: 630
Guys,
I flew with my pet many times. international, including business and first class, simply not with UA.
We are talking about 8lbs, well behaved dog. I don't mind the looks to be honest as I did nothing wrong. I booked the tickets and was told by the rep that I can add a pet. I also tried to get a refund for the tickets and book with another airline. no luck.
You are correct. I booked tickets for my pet to fly within EU. Give me the option and I will happily take it. what I am not going to do is downgrade one of my family members or pay for another seat for a pet.
I flew with my pet many times. international, including business and first class, simply not with UA.
We are talking about 8lbs, well behaved dog. I don't mind the looks to be honest as I did nothing wrong. I booked the tickets and was told by the rep that I can add a pet. I also tried to get a refund for the tickets and book with another airline. no luck.
You are correct. I booked tickets for my pet to fly within EU. Give me the option and I will happily take it. what I am not going to do is downgrade one of my family members or pay for another seat for a pet.
Last edited by WineCountryUA; Apr 24, 2017 at 10:48 am Reason: merging consecutive posts by same member
#223
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Guys,
I flew with my pet many times. international, including business and first class, simply not with UA.
We are talking about 8lbs, well behaved dog. I don't mind the looks to be honest as I did nothing wrong. I booked the tickets and was told by the rep that I can add a pet. I also tried to get a refund for the tickets and book with another airline. no luck.
I flew with my pet many times. international, including business and first class, simply not with UA.
We are talking about 8lbs, well behaved dog. I don't mind the looks to be honest as I did nothing wrong. I booked the tickets and was told by the rep that I can add a pet. I also tried to get a refund for the tickets and book with another airline. no luck.
I, personally has a problem with when you said "I can go the ESA route" although legal, it is abused heavily and you will find most here at FT do not care for the lax rules in regards to this type of rule.
#224
Join Date: Jun 2013
Posts: 630
I don't think anyone had a problem with you are your predicament, it is simply that US carriers have different rules than other airlines you have flown before.
I, personally has a problem with when you said "I can go the ESA route" although legal, it is abused heavily and you will find most here at FT do not care for the lax rules in regards to this type of rule.
I, personally has a problem with when you said "I can go the ESA route" although legal, it is abused heavily and you will find most here at FT do not care for the lax rules in regards to this type of rule.
#225
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I have learned from my mistakes I have made to ask here, 99% of the time, you get not only the answer but the source document prior to making any more mistakes.