Traveling with Pets on UA (In-Cabin or Cargo -- not ESA) {Archive}
I saw on United Hub that starting on 3-3 United is adopting the same procedure as Continental for traveling with pets NOT in the cabin. I called the Pet phone that they didn't know anything regarding Maui and Boise. It looks like now the dogs will go to a different part of airport (Cargo?) and be checked in, then we go to counter. Anybody have experience traveling with pets down below with CA? I think this will be an improvement, but not sure. We take our 2 dogs back and forth to Maui from Boise a couple of times a year. TIA
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Originally Posted by lapeter
(Post 18006556)
I saw on United Hub that starting on 3-3 United is adopting the same procedure as Continental for traveling with pets NOT in the cabin. I called the Pet phone that they didn't know anything regarding Maui and Boise. It looks like now the dogs will go to a different part of airport (Cargo?) and be checked in, then we go to counter. Anybody have experience traveling with pets down below with CA? I think this will be an improvement, but not sure. We take our 2 dogs back and forth to Maui from Boise a couple of times a year. TIA
Anyone with CO traveling with pets? Doesn't sound like the pets will be treated as well if they are checked in the cargo terminal vs. the passenger terminal. |
Originally Posted by earlson
(Post 18007293)
I was told the same thing by a res agent. CO treats pets as cargo so at every airport, you need to check your pet in at the UA cargo location which is normally far located in a different building from the main passenger terminal at large airports. UA/CO merged company will no longer take your pets in the main passenger terminal.
Anyone with CO traveling with pets? Doesn't sound like the pets will be treated as well if they are checked in the cargo terminal vs. the passenger terminal. |
http://pss.united.com/web/en-US/cont...s/default.aspx
This is the United Preview Site's section on pet transport. It appears to be updated for the post-3/3 world. From the site: Pets are accepted at the Continental QuickPac / United SPD Package counters at airports, a ticket counter if designated for QuickPac/SPD, or the cargo facility should the first two not exist. In BOI, This would be the United Freight Facility. Hours are 5:30am-6:00pm M-F. Station Information: http://unitedcargo.com/utilities/cp1...x=46&Reset.x=& At OGG, This would be the Ticket Counter. Hours are 10:45am-9:15pm Daily. Station Information: http://www.unitedcargo.com/utilities...x=28&Reset.x=& I hope I have been some help. Good luck. |
It appears that this policy is going to affect the military:
http://www.stripes.com/news/shipping...-rule-1.168509 I had gone onto the United Facebook page and it is inundated with posts regarding this policy from military families. |
Originally Posted by kwildnj
(Post 18008645)
http://pss.united.com/web/en-US/cont...s/default.aspx
This is the United Preview Site's section on pet transport. It appears to be updated for the post-3/3 world. From the site: Pets are accepted at the Continental QuickPac / United SPD Package counters at airports, a ticket counter if designated for QuickPac/SPD, or the cargo facility should the first two not exist. In BOI, This would be the United Freight Facility. Hours are 5:30am-6:00pm M-F. Station Information: http://unitedcargo.com/utilities/cp1...x=46&Reset.x=& At OGG, This would be the Ticket Counter. Hours are 10:45am-9:15pm Daily. Station Information: http://www.unitedcargo.com/utilities...x=28&Reset.x=& . In the larger airports using QuickPak or (UA "SPDs") which are done at baggage claim offices, kennel carried pets will be handled there. CSR's are being trained as we speak because normally, agents who bid that area (Baggage Claim) instead of working "in the operation", have not handled (processed) outbound kennels. What was done at the ticket counter will now be done at the baggage claim office (except in small airports where cargo handling is probably very close by anyway). Pets-in-Cabin will still be processed at the ticket counter, although I can envision a rash of "service" and "emotional" (larger - ordinarily in a kennel) animals. |
Originally Posted by ExitRowLegroom
(Post 18012623)
I had gone onto the United Facebook page and it is inundated with posts regarding this policy from military families.
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Originally Posted by ExitRowLegroom
(Post 18012623)
...I had gone onto the United Facebook page and it is inundated with posts regarding this policy from military families.
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Originally Posted by earlson
(Post 18007293)
I was told the same thing by a res agent. CO treats pets as cargo so at every airport, you need to check your pet in at the UA cargo location which is normally far located in a different building from the main passenger terminal at large airports. UA/CO merged company will no longer take your pets in the main passenger terminal.
Anyone with CO traveling with pets? Doesn't sound like the pets will be treated as well if they are checked in the cargo terminal vs. the passenger terminal. The fee increase seems to be to accommodate the overhead of the better handling using freight forwarders. |
Yeah UA is getting absolutely hammered about this on their facebook page. It is definitely not good for the airline. Hopefully something can be worked out that makes everybody happy.
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Made my reservations for my civilian government move from HNL-ORD-DCA, with my dog for March 7. Definitely a price hike! Used to be $250 flat rate, now I was quoted $479 since the dog+kennel weight exceeds 100 pounds (by 5 pounds...grrr). Maybe I'll put her on a diet to get below 100 lbs before the move and save over $100. And yes, I have to check her in at the cargo building at least 3 hours prior to the flight.
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I have a pet reservation for April out of OGG for an in cabin pet. However the new policy seems to be :
http://pss.united.com/web/en-US/cont...s/default.aspx Pets are not permitted on flights to and from Hawaii. I've never had a problem with a dog Ex-Hawaii. I hoping they will still honor my existing reservation. |
Originally Posted by bdraco
(Post 18022282)
I have a pet reservation for April out of OGG for an in cabin pet. However the new policy seems to be :
http://pss.united.com/web/en-US/cont...s/default.aspx Pets are not permitted on flights to and from Hawaii. I've never had a problem with a dog Ex-Hawaii. I hoping they will still honor my existing reservation. |
Where exactly do you see that statement?
The only thing I see about Hawaii travel is the need for quarantene upon arrival, but nothing outright barring travel. |
Originally Posted by kwildnj
(Post 18022559)
Where exactly do you see that statement?
The only thing I see about Hawaii travel is the need for quarantene upon arrival, but nothing outright barring travel. Pets are no longer permitted in cabin. |
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