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Old Mar 3, 2017, 10:56 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Working summary (Updated May 2018)

ORD - OPEN near C16, opened Dec 1 2016
SFO - OPEN in previous UC space in International Terminal G, April 30, 2018 (occupies previous UC+ SQ + BR lounge space)
EWR - OPEN old UC near Gate C120, June 4, 2018
IAH - OPEN - E11/E12, top floor of existing UC June 29, 2018
LAX - OPEN 12 January 2019 - Above rotunda near gate 73
IAD - "Under Construction" (2020?) - near C4, existing GFL (GFL converting to UC end of June 2018)
LHR - "Future location" - T2 opposite B46 at existing GFL (still open)
NRT - "Future location" - above existing UC
HKG - "Future location" - above gate 61, existing GFL (still open)


Polaris Progress Tracker 2017.06.26
Originally Posted by UASleeper
United has installed a Polaris Progress Tracker on its webpage, which tracks the progress of aircraft types/routes with Polaris seats and Polaris lounge openings. Here is the link:

http://view.ceros.com/united/polaris...-desktop-4/p/1

Under the "Aircraft" tab, all currently existing routes serviced by the new 773 (SFO-HKG, EWR-TLV and SFO-NRT are listed) are listed as well as (yet to be converted) 763 and 772 types. For the 763 the listed starting date is "Fall 2017." For the 772 the webpage states "Winter 2017," which sounds optimistic to me as it sounds more like 4th quarter of 2017 than the previously announced first quarter of 2018. Zodiac's output of Polaris seats for all three aircraft types must be ultra smooth by now, if United wants to stick with its predictions. Can't wait to see the first converted 763 in mid July...
Original summary
http://view.ceros.com/united/polaris-tracker-mobile/p/2
From [email protected] on 02/27/2017:
Dear XXXXX:
No announcement has been made to let us know when additional United
Polaris lounges will be opening. We are still renovating some of the
locations. Our United Premium Cabin Lounges page on our website will be
updated once the dates are announced. I've included the link for you
below.
https://www.united.com/web/en-US/con...n-lounges.aspx
This does not preclude any rumors from being true.

{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..
EWR Polaris lounge -- Reviews, Experiences, Q&A, ..
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United Polaris-New Business Class seats & inflight service and new Polaris Lounges[url=http://www.flyertalk.com/forum/showwiki.php?t=1769733](wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
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Old Feb 9, 2017, 7:53 pm
  #16  
 
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Originally Posted by kevanyalowitz
Have already heard this is the case at ORD. @:-)
All part of UA's brilliant strategy of making the lounge so busy that no one will go there anymore.
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Old Feb 9, 2017, 7:55 pm
  #17  
 
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Originally Posted by iflyuaaa
yes. which means you have to walk through the tunnel and up the escalators. it would be much more useful if it was in the G terminal. why not put it where the current GF lounge is. i just assumed that's wehre it would be.
Originally Posted by Hipplewm
The AMEX lounge is at 74 and it is a 50ft hallway walk to the Intl terminal. 70 is only 100 ft further.

I don't go thru SFO enough to know what room is available for lounges, but the GFL isn't big enough. I would almost think they convert the current lounge right by security to Polaris, then convert the GFL and the gate 70 space to regular UC.
Originally Posted by aCavalierInCoach
isn't 70 near the foot bridge over to the int'l terminal G gates? (arguably as close as any of the actual UA gates)?
Originally Posted by iflyuaaa
why would sfo be near gate 70? that is nowhere near where most of the intl flights depart (90 gates)
Thanks for catching that, I copied the wrong line. Corrected on my original post. International Terminal G for sure, since it will include the SilverKris/Eva lounges.

Just disappointing that only ORD is open, and they aren't rolling out any faster. Definitely won't benefit on my IAH-NRT trip, on either end.

Any word on where EWR lounge will be? Anybody see any construction?
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Old Feb 9, 2017, 8:22 pm
  #18  
 
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Since LHR GFL has most (all?) the elements of the Polaris lounge, couldn't they just rebrand it immediately if they wanted to? Shouldn't they be able to convert NRT right away too?

I'm assuming these two are the ones that need the least amount of work, so I wonder what's with the delay... I don't know about NRT, but it's not like LHR needs any design changes. Plus, if they're keeping the same footprint, no additional construction is needed.
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Old Feb 9, 2017, 8:25 pm
  #19  
 
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Originally Posted by Tennen
Since LHR GFL has most (all?) the elements of the Polaris lounge, couldn't they just rebrand it immediately if they wanted to? Shouldn't they be able to convert NRT right away too?
Same issue as the SFO GFL space -- even though it has the right amenities, it's way too small to handle a full complement of biz pax.
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Old Feb 9, 2017, 8:36 pm
  #20  
 
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Originally Posted by aCavalierInCoach
Same issue as the SFO GFL space -- even though it has the right amenities, it's way too small to handle a full complement of biz pax.
Actually, based on what I was told by UA Club and Global First young, the First Class lounge will become a standard United Club. The SQ Lounge, EVA Air Lounge, and current United Club will close and become the new Polaris Lounge.
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Old Feb 9, 2017, 9:26 pm
  #21  
 
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I hope the SFO lounge gets completed on schedule or earlier. Taking the family from SNA-SFO-LHR in mid June and it would be great to be able to get a small taste of the Polaris lounge. Return trip will
be from CDG to ORD so at least we'll get that one
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Old Feb 10, 2017, 4:12 am
  #22  
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Fortunately in London there are other good choices for *G who won't have access to the Polaris Lounge. Otherwise the old GFL would be rammed.
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Old Feb 10, 2017, 5:34 pm
  #23  
 
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The problem that UA here is that they've built a great lounge for Polaris, but there is not enough space to do what they want in the old GF lounges. A simple example: the sUA 3-class B777 has 40 C seats and 8 F seats. If this same flight is now flown by a B77W with 60 C seats, then you're accommodating 60 people for a given flight in a lounge that was designed for 8-10 from that same flight. This works if you have 1-2 flights departing at the same time, but not when there is a whole bank of departures at the hub.

My experience at ORD was quite good because I took the HKG flight which leaves in the middle of day and the lounge wasn't crowded. I can easily see how this gets very full in the evenings. LHR and HKG should be less of an issue, but ORD, IAD, EWR, and IAH will all have issues.

If you compare to SQ, their Silver Kris lounge is larger than the Star Alliance Gold lounge (where they send anyone without a business class ticket) but is generally 75% full - busy but you can still find a seat. My strong recommendation to UA is to learn from ORD and not repeat the mistake on sizing. Otherwise, this will become a negative rather than a major positive.
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Old Feb 10, 2017, 5:51 pm
  #24  
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Originally Posted by BE-58
The problem that UA here is that they've built a great lounge for Polaris, but there is not enough space to do what they want in the old GF lounges. A simple example: the sUA 3-class B777 has 40 C seats and 8 F seats. If this same flight is now flown by a B77W with 60 C seats, then you're accommodating 60 people for a given flight in a lounge that was designed for 8-10 from that same flight. This works if you have 1-2 flights departing at the same time, but not when there is a whole bank of departures at the hub.
I'm not sure it's correct to assume the current GFLs will be converted to Polaris lounges. That's not what's happening at SFO and I wouldn't expect it at LHR, NRT, or HKG either. At all of those locations, a business class lounge will pull more passengers than a UC, and I would expect the new lounge configuration to reflect that.
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Old Feb 11, 2017, 6:59 am
  #25  
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Originally Posted by wh6cto
IAH - Late 2017 - between E11/E12, top floor of existing UC

Anybody notice any construction going on at any of these locations? The fact that UA.com still says most of these locations are in operation seems to indicate no progress.
Not at IAH if it's on the 3rd floor; I was just at the cubicles there 2 weeks ago. At check-in the lounge agent apologized for not having a Polaris lounge yet.

Strangely enough, the C lounge is currently closed "for renovations", but I highly doubt it would be changed into the Polaris, with most international flights from E.
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Old Mar 3, 2017, 10:39 pm
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Is the Polaris lounge in SFO or LAX meant to be open by Aug1?
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Old Mar 3, 2017, 10:45 pm
  #27  
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Originally Posted by LordTentacle
Is the Polaris lounge in SFO or LAX meant to be open by Aug1?
There are no firm dates for opening of any Polaris clubs. Work has started for SFO Polaris club but no word any activity has started for LAX.

The wiki of this thread has the present speculation.

Last edited by WineCountryUA; Mar 4, 2017 at 1:38 pm
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Old Mar 4, 2017, 6:25 am
  #28  
 
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Originally Posted by LordTentacle
Is the Polaris lounge in SFO or LAX meant to be open by Aug1?
I would assume LAX is probably one of the last to get finished, as I think (outside of DEN, which isn't getting a Polaris lounge) LAX has the least international destinations from a UA hub. Despite the new UC that opened a few months back, LAX is still getting the least love...none of the new routes recently either.
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Old Mar 4, 2017, 9:51 am
  #29  
 
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Originally Posted by Absolute
Not at IAH if it's on the 3rd floor; I was just at the cubicles there 2 weeks ago. At check-in the lounge agent apologized for not having a Polaris lounge yet.

Strangely enough, the C lounge is currently closed "for renovations", but I highly doubt it would be changed into the Polaris, with most international flights from E.
One week ago I asked the UC at E agents about the Polaris lounge. She said it will not be the 3rd floor of the existing lounge, as I had thought and as this wiki indicates. She said it would in fact be the 4th floor, above the current lounge and that the entrance would be to the left of the current E lounge entrance between the lounge facade and the restaurant to the left. Construction had not started, she said, and gave no indication as to when it would be opening.
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Old Apr 8, 2017, 10:19 am
  #30  
 
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Any educated guesses as to whether we will see a Polaris lounge at EWR before the end of the year?
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