Jun 27, 2017, 3:03 pm
Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
Jul 31, 2023, 4:31 am
#406
Join Date: Jun 2005
Posts: 13
Just boarded NRT-EWR and FA said “United no longer offers PJ’s on flights beneath 14 hours but just this month”. The inbound was from DEN but that shouldn’t matter since this route is a route that UA says offers PJs.
i didn’t want to argue but that seems either wrong, FA wanting to avoid a rush on PJs, or some stupid corporate policy that for July 2023 we will increase the limit from 12 hours to 14. This is a 12 hr 40 min flight.
oh well.
anyone have any recent PJ experiences?
i didn’t want to argue but that seems either wrong, FA wanting to avoid a rush on PJs, or some stupid corporate policy that for July 2023 we will increase the limit from 12 hours to 14. This is a 12 hr 40 min flight.
oh well.
anyone have any recent PJ experiences?
Last edited by sternmd; Jul 31, 2023 at 4:42 am
Jul 31, 2023, 4:41 am
#407
Join Date: Oct 2004
Location: NYC
Programs: UA 1K
Posts: 375
Just board NRT-EWR and FA said “United no longer offers PJ’s on flights beneath 14 hours but just this month”
i didn’t want to argue but that seems either wrong, FA wanting to avoid a rush on PJs, or some stupid corporate policy that for July 2023 we will increase the limit from 12 hours to 14. This is a 12 hr 40 min flight.
oh well.
anyone have any recent PJ experiences?
i didn’t want to argue but that seems either wrong, FA wanting to avoid a rush on PJs, or some stupid corporate policy that for July 2023 we will increase the limit from 12 hours to 14. This is a 12 hr 40 min flight.
oh well.
anyone have any recent PJ experiences?
Jul 31, 2023, 4:51 am
#409
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
None offered on my IAD-HND (13.5 hrs) and HND-IAD (12.5 hours) this month. Both times the FA allegedly went to look for them and came back empty handed and just shrugged.
-RM
-RM
Jul 31, 2023, 8:52 am
#411
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 654
This has been well documented the past two months. Allegedly supply chain issues with pj provider so they are strategically deploying them on only the longest flights (like SFO-SIN). I had 4 12 hours flights in past two months, none of which had pajamas (but qualify under the original “rule”).
Maybe new PJs are coming with the rumored new amenity kit?
Maybe new PJs are coming with the rumored new amenity kit?
Jul 31, 2023, 9:40 am
#413
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 654
Jul 31, 2023, 10:31 am
#414
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,162
SFO-SYD late last month had none.
SYD-SFO earlier this month had them, but they were not proactively offered. By the time I asked (a few hours after takeoff), the FA told me she thought they were out of my size but she would go check. She came back to me about an hour before landing, said they did indeed have some but she had forgotten to bring them to me, and offered to give me a pair to take with me...
SYD-SFO earlier this month had them, but they were not proactively offered. By the time I asked (a few hours after takeoff), the FA told me she thought they were out of my size but she would go check. She came back to me about an hour before landing, said they did indeed have some but she had forgotten to bring them to me, and offered to give me a pair to take with me...
Jul 31, 2023, 1:56 pm
#415
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
If true, they could maybe go back to the original design then (presuming they were from a different supplier); the original ones were nicer, IMO.
Jul 31, 2023, 3:39 pm
#416
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
The latest grey pants are thicker and have pockets. Dare we say UA upgraded the quality v the thin no-pocket/string pants circa 2020-2022
The OG dark PJs are still my favorite, but the latest pants are pretty good!
The OG dark PJs are still my favorite, but the latest pants are pretty good!
Aug 1, 2023, 1:16 am
#417
Join Date: Nov 2006
Location: SFO, SJC, BOM, DEL
Programs: UA MM 1K/*G & Marriott Gold, IHG Diamond Ambassador
Posts: 57
On FRA-SFO last week, on July 24, the FA mentioned that they sometimes have a limited supply of PJs as this is 11.5 hr flight but he didn’t find any that day…
Aug 1, 2023, 6:33 am
#419
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,065
Aug 1, 2023, 7:19 am
#420
Join Date: Apr 2004
Location: Amsterdam
Programs: MileagePlus GS
Posts: 363
I had two flights from AMS-SFO-SYD back in May/June and only had PJ's on one of the four transpacific flights. I was told they were changing the supplier and it should take one month and the new PJ's would be back. Apparently the process is taking longer. Another great example of poor UA communication. Why not pro-actively inform all Polaris passengers that there is an issue so we can then decide to bring our own change of clothes or PJ's onboard. Make a small gesture of points or anything to those disappointed by the lack of amenities on board. How hard is it to communicate this? If this takes as long as the ordinal supply issues with the Polaris Sundae Bowls, we are in for a good year and half without PJ's at least :-)