Jun 27, 2017, 3:03 pm
Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
Sep 9, 2022, 2:21 pm
#363
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
No PJs on IAD-AMM? I asked the FA when placing my dinner order. She said she didn't think so but would check.
I know the average is about 30min under 12hrs but I read a review blog about the flight and they reported getting them. Maybe it was just for the bloggers on the first flight
I know the average is about 30min under 12hrs but I read a review blog about the flight and they reported getting them. Maybe it was just for the bloggers on the first flight
Sep 9, 2022, 2:27 pm
#364
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
There were pajamas on my seat when I boarded EWR-JNB a couple of weeks ago. The FA pointed it out as I arrived at my seat. I inferred from her tone that there were not enough PJ’s loaded. I was traveling with 2 other 1K’s, and we surmised that the GS and 1K’s were proactively provided PJ’s, but everyone else had to ask. (On the other hand, the FA told me that no slippers were provisioned, and added that this is typical for EWR departures.)
On my return flight the other day, the FA walked through the cabin offering PJ’s.
This was my first Polaris flight since pre-Covid. I was glad to see that pockets and drawstring have found their way back to the pajama bottoms!
On my return flight the other day, the FA walked through the cabin offering PJ’s.
This was my first Polaris flight since pre-Covid. I was glad to see that pockets and drawstring have found their way back to the pajama bottoms!
Dec 28, 2022, 8:27 am
#365
Join Date: Jun 2016
Location: ORD
Programs: United Premier 1K , Marriot Titanium, Hilton Diamond, IHG Platinum
Posts: 114
Maybe a general question but when did United stop offering the pajamas in Polaris international flights? 
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
Dec 28, 2022, 8:41 am
#366
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Maybe a general question but when did United stop offering the pajamas in Polaris international flights?
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
Dec 28, 2022, 2:23 pm
#367
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Maybe a general question but when did United stop offering the pajamas in Polaris international flights?
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
Dec 29, 2022, 12:16 pm
#368
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Maybe a general question but when did United stop offering the pajamas in Polaris international flights?
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
I was on ORD - HND in August and was dismayed that no pajamas were offered. I was really looking forward to getting a new set of united pajamas too. They still gave out the slippers and toiletry bag but that was it...
Dec 29, 2022, 7:01 pm
#371
Join Date: Nov 2000
Location: San Francisco
Programs: 1K 2.2MM
Posts: 2,352
Had them on both SFO SIN and Sin SFO last week..one crew offered them when taking meal orders, other crew you had to ask and they had to look around for them. The usual how no two United flights are the same....
Dec 30, 2022, 3:36 am
#372
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Dec 30, 2022, 4:04 am
#373
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
Some clarification might be in order here.
The 'official United pajama rule' is: "On flights longer than 12 hours, we also offer pajamas upon request."
Following are possible scenarios:
1) Your flight is under 12 hours, so no pajamas are loaded
2) Your flight is over 12 hours but no pajamas are loaded for some reason
3) Your flight is over 12 hours and pajamas are loaded but NOT OFFERED: you will need to ask for them, and then an FA will get a pair for you
4) Your flight is over 12 hours and FA will proactively hand out pajamas: this has the disadvantage that they hand them out to some passengers who wouldn't
otherwise have wanted/needed them, and carries a huge potential for them to run out before reaching the end of the cabin. I'd like to think that the FA takes inventory
of the pajamas on board and compares that to the actual Polaris passenger-count before they start handing them out to everyone. I've never witnessed a shortage when
the proactive handout happens, so this might mean that the FA indeed do their due diligence beforehand.
Summary: if your flight is pajama eligible, and you are not offered pajamas, you should ASK FOR THEM.
Dec 30, 2022, 9:55 am
#374
Join Date: Jun 2016
Location: ORD
Programs: United Premier 1K , Marriot Titanium, Hilton Diamond, IHG Platinum
Posts: 114
(bolding mine)
Some clarification might be in order here.
The 'official United pajama rule' is: "On flights longer than 12 hours, we also offer pajamas upon request."
Following are possible scenarios:
1) Your flight is under 12 hours, so no pajamas are loaded
2) Your flight is over 12 hours but no pajamas are loaded for some reason
3) Your flight is over 12 hours and pajamas are loaded but NOT OFFERED: you will need to ask for them, and then an FA will get a pair for you
4) Your flight is over 12 hours and FA will proactively hand out pajamas: this has the disadvantage that they hand them out to some passengers who wouldn't
otherwise have wanted/needed them, and carries a huge potential for them to run out before reaching the end of the cabin. I'd like to think that the FA takes inventory
of the pajamas on board and compares that to the actual Polaris passenger-count before they start handing them out to everyone. I've never witnessed a shortage when
the proactive handout happens, so this might mean that the FA indeed do their due diligence beforehand.
Summary: if your flight is pajama eligible, and you are not offered pajamas, you should ASK FOR THEM.
Some clarification might be in order here.
The 'official United pajama rule' is: "On flights longer than 12 hours, we also offer pajamas upon request."
Following are possible scenarios:
1) Your flight is under 12 hours, so no pajamas are loaded
2) Your flight is over 12 hours but no pajamas are loaded for some reason
3) Your flight is over 12 hours and pajamas are loaded but NOT OFFERED: you will need to ask for them, and then an FA will get a pair for you
4) Your flight is over 12 hours and FA will proactively hand out pajamas: this has the disadvantage that they hand them out to some passengers who wouldn't
otherwise have wanted/needed them, and carries a huge potential for them to run out before reaching the end of the cabin. I'd like to think that the FA takes inventory
of the pajamas on board and compares that to the actual Polaris passenger-count before they start handing them out to everyone. I've never witnessed a shortage when
the proactive handout happens, so this might mean that the FA indeed do their due diligence beforehand.
Summary: if your flight is pajama eligible, and you are not offered pajamas, you should ASK FOR THEM.
My previous experience (precovid Dec 2019) was they were on the seat waiting for me when I boarded, so natrually when I boarded my Aug 2022 flight I thought they cut back on it.
Dec 30, 2022, 2:32 pm
#375
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,531
My experience with this since Polaris rolled out is that they are proactively offered about 10% of the time. But I don't recall not getting one (on eligible flights) when I've asked.