Jun 27, 2017, 3:03 pm
Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
Sep 1, 2019, 11:27 am
#256
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I ask for the pajamas (and the mattress pad) shortly after I board the plane. I tell the FAs that they could bring them when they feel that have the time as I know that they are busy with more important stuff. This year, I never had to wait more than 5 minutes.
Sep 1, 2019, 12:26 pm
#257
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,201
That has been m experience as well. I do have to admit that it is rather frustrating that we are paying for a J seat and amenities (either with cash and/or miles/instruments) and we have to parse our words and hope not to offend the FA for fear of not getting our request. We are the customers right?
Sep 1, 2019, 12:30 pm
#258
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
That has been m experience as well. I do have to admit that it is rather frustrating that we are paying for a J seat and amenities (either with cash and/or miles/instruments) and we have to parse our words and hope not to offend the FA for fear of not getting our request. We are the customers right?
Sep 23, 2019, 9:56 pm
#259
Join Date: Jan 2017
Programs: United
Posts: 73
Picked up my first pair of the new PJs and I have to say I am NOT impressed. Threadbare, no pockets, no drawstring, and 50% polyester (?!?!?!) I hoarded the old ones, thankfully, and will be bringing them along for trips from now on. Do Not intend to be the walking billboard with the Polaris label spread across my backside...BTW, has anyone else noticed how cheap the socks have become? Honestly, they barely fit my size 12 feet...and again, threadbare and polyester.
Sep 24, 2019, 2:36 am
#260
Join Date: Dec 2007
Location: SYD
Programs: UA GS, BA Gold, Marriott Titanium/LT Plat, IHG Gold, National Exec Elite, Hertz PC
Posts: 1,419
No, I just bring an additional pair of my own socks and toiletries. I usually hand the amenities to a parent with young children heading for economy.
Sep 24, 2019, 9:30 am
#261
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
I actually prefer the feel of the new pyjamas but could do without the HUGE logo on the back of the top. The discrete logo on the front of the previous top was much nicer. I do take them from the plane as ise them during the rest of my trip. Also, for flights without pyjamas or where I am in E+/PP I bring the old pair of pyjamas to wear on red eyes.
Jan 28, 2020, 3:40 am
#262
Join Date: Nov 2006
Location: SFO, SJC, BOM, DEL
Programs: UA MM 1K/*G & Marriott Gold, IHG Diamond Ambassador
Posts: 57
Polaris Pajamas - Old vs New
Looks like I am not alone in missing the pockets and overall quality of the old/original Polaris Pajamas:
https://onemileatatime.com/united-bu...class-pajamas/June'19
https://thepointsguy.com/news/united-amenity-improvements/ Jan'20
If you are one of those like me who like to get PJs while onboard (or take them home), what's your take on the current Polaris PJs?
Hope someone from United looks at this thread before selecting a new vendor/design for the next year
BTW, it's great to see that United is upping its game by offering PJs for all Polaris passengers without having to aks for it, and amenities in Economy too - https://thepointsguy.com/news/united...-improvements/
https://onemileatatime.com/united-bu...class-pajamas/June'19
https://thepointsguy.com/news/united-amenity-improvements/ Jan'20
If you are one of those like me who like to get PJs while onboard (or take them home), what's your take on the current Polaris PJs?
Hope someone from United looks at this thread before selecting a new vendor/design for the next year
BTW, it's great to see that United is upping its game by offering PJs for all Polaris passengers without having to aks for it, and amenities in Economy too - https://thepointsguy.com/news/united...-improvements/
Jan 28, 2020, 3:48 am
#263
Join Date: May 2001
Posts: 4,772
Let me see, there are 3 choices of airlines ORD-TYO: ANA, JAL and UA. It's not easy to sort 1st and 2nd place but 3rd place is abundantly clear. Maybe UA thinks by offering economy class some earplugs and eyeshades they'll just fall asleep and not notice the horrendous meals and indifferent service.
Jan 28, 2020, 3:52 am
#264
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
You can't make them too nice, otherwise people take them home.
I bet they go through less of the new ones because many don't consider them worth taking off the plane.
For UA it's a double win: the new ones likely cost less and they aren't having to buy as many!
BTW, some like the new ones better.
I bet they go through less of the new ones because many don't consider them worth taking off the plane.
For UA it's a double win: the new ones likely cost less and they aren't having to buy as many!
BTW, some like the new ones better.
Jan 28, 2020, 5:01 am
#265
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,337
You can't make them too nice, otherwise people take them home.
I bet they go through less of the new ones because many don't consider them worth taking off the plane.
For UA it's a double win: the new ones likely cost less and they aren't having to buy as many!
BTW, some like the new ones better.
I bet they go through less of the new ones because many don't consider them worth taking off the plane.
For UA it's a double win: the new ones likely cost less and they aren't having to buy as many!
BTW, some like the new ones better.
I do still get the new ones to give to the homeless.
Jan 28, 2020, 7:47 am
#267
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
To be clear, travelers are expected and encouraged to take them home. There is no chance United is reusing pajamas once they’re opened.
The only way they’d reuse clothing is if it was still in unopened its its plastic wrapper. If they’re opened and left on the plane, they’re doubtless donated or otherwise recycled.
You’re almost certainly correct that the new ones cost less, though.
No one suggested otherwise. But shelters can use all kinds of clothing. The United pjs could easily be worn as long underwear, for example.
You’re almost certainly correct that the new ones cost less, though.
No one suggested otherwise. But shelters can use all kinds of clothing. The United pjs could easily be worn as long underwear, for example.
Last edited by RandomBaritone; Jan 28, 2020 at 7:53 am
Jan 28, 2020, 7:52 am
#268
Join Date: Feb 2015
Programs: united
Posts: 1,636
While this is clearly a positive change, especially in economy, lately I’ve been bringing my own sleepwear, instead of using the set United hands out. While the carrier is using the same manufacturer as before, I find United’s previous Polaris pajamas to be considerably higher-end, with longer-lasting materials and pockets in the pants.
Longer lasting materials literally don't matter. And I would assume people who can afford business class can afford sleepwear.
Jan 28, 2020, 9:10 am
#269
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
My first pair of Polaris pajamas lasted over 2 years of constant sweatsuit-like use at home. Had I known that UA would switch to a brand with no pockets or drawstring waist, I would have been hoarding them. I don't mind the lower quality as much -- but I really hate the fact that they don't have pockets or a drawstring waist.
Jan 28, 2020, 9:15 am
#270
Join Date: Feb 2015
Programs: united
Posts: 1,636
My first pair of Polaris pajamas lasted over 2 years of constant sweatsuit-like use at home. Had I known that UA would switch to a brand with no pockets or drawstring waist, I would have been hoarding them. I don't mind the lower quality as much -- but I really hate the fact that they don't have pockets or a drawstring waist.
It just seemed strange as a criticism of the product. The idea is you may not have brought pajamas in your carry-on and you will want to sleep. So they give you pajamas. Great!
But Honig's comment seized on an aspect of the product that is irrelevant to the reasons they give you the pajamas. It would be like complaining that they only give you a small tube of toothpaste that will quickly run out and not a full size tube in the amenity kit.