Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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International T5 ORD partner *G lounges
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
United Polaris-New Business Class seats & inflight service and new Polaris Lounges (wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread
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ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
#751
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 948
Still no. Must be in Polaris Class on UA metal to use Polaris Lounge on arrival. Customers may only access a United Polaris lounge at the departure airport for their international [*A] business class flight - https://www.united.com/web/en-US/con...ge/access.aspx.
#752
Moderator: United Airlines
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Join Date: Jun 2007
Location: SFO
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Posts: 66,856
This is also the standard *A rule for departure lounges.
Then some were extended to those willing to pay for a membership and then for those that achieve certain FF status. (note neither oif these apply to Polaris Lounges)
An exception is some carriers allow their arriving premium cabin passengers into their departure lounges regardless of departure flights.
Who sold the ticket does not matter.
#753
Suspended
Join Date: Sep 2006
Location: MSP
Programs: DL MM (thanks PMNW!), DL PM, UA PLT, just about every darn hotel program-generally GOLD type level
Posts: 783
Data point- arrival on non-United metal, granted access
Still no. Must be in Polaris Class on UA metal to use Polaris Lounge on arrival. Customers may only access a United Polaris lounge at the departure airport for their international [*A] business class flight - https://www.united.com/web/en-US/con...ge/access.aspx.
#754
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
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#755
Join Date: Mar 2003
Location: Winston Salem, NC USA
Posts: 1,074
I hope this is the case. It's one of the reasons I booked United. My itinerary list all United flights. The only reason I figured it out was that I wasn't able to select seats online. Also, the agent that assisted with the booking said I'd be able to access....which was a concern because the layover is 5 hours!
#756
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 948
I hope this is the case. It's one of the reasons I booked United. My itinerary list all United flights. The only reason I figured it out was that I wasn't able to select seats online. Also, the agent that assisted with the booking said I'd be able to access....which was a concern because the layover is 5 hours!
Have you considered switching to the UA flight? You'll assure yourself access...
#757
Join Date: Dec 2017
Posts: 12
United Polaris Lounge
I will fly MSP-ORD-ARN with the first leg in UA First and with SAS Business class ORD-ARN. Im also Star Alliance Gold if that helps.
Can i access United Polaris Lounge at ORD? I got around 3 hours to kill I was hoping to be able to try out the Polaris Lounge, or is there any other lounge worth a visit?
Can i access United Polaris Lounge at ORD? I got around 3 hours to kill I was hoping to be able to try out the Polaris Lounge, or is there any other lounge worth a visit?
#758
Join Date: Mar 2013
Programs: UA 1MM; Marriott LT Titanium
Posts: 678
I will fly MSP-ORD-ARN with the first leg in UA First and with SAS Business class ORD-ARN. Im also Star Alliance Gold if that helps.
Can i access United Polaris Lounge at ORD? I got around 3 hours to kill I was hoping to be able to try out the Polaris Lounge, or is there any other lounge worth a visit?
Can i access United Polaris Lounge at ORD? I got around 3 hours to kill I was hoping to be able to try out the Polaris Lounge, or is there any other lounge worth a visit?
Yes, you will have access
#759
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I will fly MSP-ORD-ARN with the first leg in UA First and with SAS Business class ORD-ARN. Im also Star Alliance Gold if that helps.
Can i access United Polaris Lounge at ORD? I got around 3 hours to kill I was hoping to be able to try out the Polaris Lounge, or is there any other lounge worth a visit?
Can i access United Polaris Lounge at ORD? I got around 3 hours to kill I was hoping to be able to try out the Polaris Lounge, or is there any other lounge worth a visit?
https://www.flyertalk.com/forum/amer...ust-ba-qr.html
EDIT: Found better thread for *A flight transfers:
ORD T1, T2, T3 to T5 busing being looked at for connecting pax
Once you arrive at Terminal 5, you can use the SAS lounge. It isn't as nice as Polaris, but is better than hanging out at the gate.
Last edited by goodeats21; Mar 13, 2018 at 9:12 am
#762
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 1,117
Waitlist gripe
OK— here’s my gripe. I pay $400 extra for a W fare so I can waitlist for Polaris business first using a GPU. I’m in Chicago where there happens to be the nearly one and only Polaris lounge. My upgrade is battlefield and finally it clears or it doesn’t but because it doesn’t clear at the window, I don’t get to use the lounge.
To me, I either way, UA is keeping some of the value. Why not give access to anyone who is eligible for the UG?
To me, I either way, UA is keeping some of the value. Why not give access to anyone who is eligible for the UG?
Last edited by WineCountryUA; Mar 18, 2018 at 1:47 am Reason: Moved to appropriate thread
#763
Join Date: May 2010
Location: AVP & PEK
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Posts: 6,355
OK— here’s my gripe. I pay $400 extra for a W fare so I can waitlist for Polaris business first using a GPU. I’m in Chicago where there happens to be the nearly one and only Polaris lounge. My upgrade is battlefield and finally it clears or it doesn’t but because it doesn’t clear at the window, I don’t get to use the lounge.
To me, I either way, UA is keeping some of the value. Why not give access to anyone who is eligible for the UG?
To me, I either way, UA is keeping some of the value. Why not give access to anyone who is eligible for the UG?
Well, except that it never applied to me yet, as I am EWR based and it takes them -what seems to be forever- to build the EWR Polaris lounge. Took a quick peek last week when the construction door was open, and they are still working on framing and drywall. Some drywall is up in the entrance area, and it has been "stopped" already, but not painted.
I will join in your frustration, once "I" have a lounge I can't access for the reason you describe!
Last edited by WineCountryUA; Mar 18, 2018 at 1:48 am Reason: cleanup after moved
#764
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