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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

physioprof Dec 14, 2015 8:43 am

Is there a new change flights page that people are seeing? Because when I click on the "change flight" button within a reservation, I get sent to the same old change flights page.

EmailKid Dec 14, 2015 11:22 am


Originally Posted by physioprof (Post 25861527)
Is there a new change flights page that people are seeing? Because when I click on the "change flight" button within a reservation, I get sent to the same old change flights page.

That actually happens quite a bit - old page with new header at the top.

greenskin Dec 14, 2015 3:02 pm

I like the new website, except that it signs me out too quickly for my preference.

However, I have a continuing problem viewing my future reservations and seat assignments - almost always I get an error message. Have others had this problem or am I doing something wrong?

Thanks.

EmailKid Dec 14, 2015 3:29 pm


Originally Posted by greenskin (Post 25863639)
However, I have a continuing problem viewing my future reservations and seat assignments - almost always I get an error message. Have others had this problem or am I doing something wrong?

Not sure what you could be doing wrong.

Up until about a week ago I had as many as 6 different reservations, including one to HKG, and didn't have any problems with seats or seeing flight. Plenty of other problems, but not with this.

FlyWorld Dec 14, 2015 4:15 pm


Originally Posted by greenskin (Post 25863639)
...
However, I have a continuing problem viewing my future reservations and seat assignments - almost always I get an error message. Have others had this problem or am I doing something wrong? ...

My future reservations just disappeared but web support was able to fix it. Only required 3 calls and a few hours of wasted time on the phone with them.

BigJC Dec 14, 2015 4:52 pm


Originally Posted by greenskin (Post 25863639)
I like the new website, except that it signs me out too quickly for my preference.

However, I have a continuing problem viewing my future reservations and seat assignments - almost always I get an error message. Have others had this problem or am I doing something wrong?

Thanks.

Same issue here. Checking seat assignments it errors out and sometimes logs me out. Same using IE or Firefox. Downright maddening.

lax2jfk2lax Dec 14, 2015 4:57 pm

Today is a horrible day using the website. Many of my rez disappear and continue to get ERROR 501 when surfing the site. Also, on the my trips home page it show that I'm leaving from JFK!!!

iluv2fly Dec 14, 2015 4:59 pm


Originally Posted by BigJC (Post 25864154)
Same issue here. Checking seat assignments it errors out and sometimes logs me out. Same using IE or Firefox. Downright maddening.

Big time issue with me too.

MatthewLAX Dec 14, 2015 6:15 pm


Originally Posted by halls120 (Post 25856273)
I don't find it to be any slower than the dog it replaced.

I find it to be much easier on the eyes than the dog it replaced.

I don't miss the old website at all.

YMMV.

New website, at least not the award search area where I spent at least 2 hours each day, is remarkably less-user friendly, harder to read, and much slower. On the last point, there is no debate. Going from date to date even with 250MBS down lags longer than the old .bomb.

Kacee Dec 14, 2015 6:21 pm


Originally Posted by MatthewLAX (Post 25864509)
New website, at least not the award search area where I spent at least 2 hours each day, is remarkably less-user friendly, harder to read, and much slower. On the last point, there is no debate. Going from date to date even with 250MBS down lags longer than the old .bomb.

It is incredibly slow.

It's also incredibly frustrating to attempt to change the terms of your search in any way (for revenue or award searches). In multiple different ways. It's just extremely user-unfriendly.

LHR Wannabee Dec 14, 2015 6:27 pm

Last night the site was more wonky than usual for me:

1. Would not work for search for a B fare and want to apply a GPU, would only show lowest available fare

2. Tried again for just the B fare and no upgrade and the B fare was listed

3. When trying to see if upgrade was available, it did not have the usual available now (if R was available now) or the arrow which would say could waitlist.

iandm Dec 17, 2015 7:48 am

11 segments limit on united.com
 
anyone found a way to deal with the 11 segments per reservation limit on united.com

I can access the 1st 11 segments of my reservation so I can not change my seat assignment without calling UA or my TA.

hookthem Dec 17, 2015 8:29 am

Assuming your TA didn't book it through UA.bomb (i.e. Sabre), he or she should be able to do the seat assignments. You could also call in. I have not gotten around this in the past (though I didn't know the limitation was at 11 segments).

aza72 Dec 17, 2015 1:17 pm

Can't book to SFO-SGU
 
trying to book a flight from SFO-SGU (saint george, utah). Reverse also does not work, but award search does and can find it on ITA. SFO to other airports and other airports to SGU works. Bizarre.

hookthem Dec 17, 2015 2:38 pm


Originally Posted by aza72 (Post 25880399)
trying to book a flight from SFO-SGU (saint george, utah). Reverse also does not work, but award search does and can find it on ITA. SFO to other airports and other airports to SGU works. Bizarre.

Wow! That's really bad. It is definitely letting me pull inventory on Sabre X/DEN.


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