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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

aza72 Dec 17, 2015 3:05 pm
Originally Posted by hookthem (Post 25880840)
Wow! That's really bad. It is definitely letting me pull inventory on Sabre X/DEN.
Yeah I can't find it on sabre with direct access.
Code:
107JANSFOSGU¤UA«                                               
NO SERVICE BETWEEN RQSTD CITIES.
Though normal requests work.
Code:
                       
107JANSFOSGU‡UA«                                               
 07JAN  THU  SFO/PST    SGU/MST‡1                           
1UA    756 F9 C9 A9 D9*SFODEN 9    523A  855A 738 B 0 DCA /E 
            Z7 P4 Y9 B9 M9 E9 U9 H9 Q9 V9                     
2UA/** 5293 Y9 B9 M9 E9*  SGU 7  1115A  100P CRJ 0 DCA /E   
            U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9                     
NO MORE - 1* FOR 3SEG CONX                                     
* - FOR ADDITIONAL CLASSES ENTER 1*C.
And direct access from some other cities work:

Code:
107JANPDXSGU¤UA«                                               
 07JAN  THU  PDX/PST    SGU/MST‡1                           
UA RESPONSE ** DIRECT CONNECT PARTICIPANT **                   
 7UA 789 F9 C9 A9 D9 Z9 P9 Y9 B9 M9*PDXDEN  524A  859A 739 0   
        E9 U9 H9 Q9 V9                                       
 8UA5293 Y9 B9 M9 E9 U9 H9 Q9 V9 W9*  SGU 1115A  100P CRJ 0   
        S9 T9 L9 K9 G0                                       
* - FOR ADDITIONAL CLASSES ENTER 1*C.
Code:
And others don't
107JANLAXSGU¤UA«                                               
NO SERVICE BETWEEN RQSTD CITIES.                               
107JANSMFSGU¤UA«                                               
NO SERVICE BETWEEN RQSTD CITIES.                               
107JANSJCSGU¤UA«                                               
NO SERVICE BETWEEN RQSTD CITIES.                               
107JANOAKSGU¤UA«                                               
NO SERVICE BETWEEN RQSTD CITIES.                               
107JANMRYSGU¤UA«                                               
NO SERVICE BETWEEN RQSTD CITIES.

eng3 Dec 18, 2015 5:53 am
Seems like the upgrade availability indicator icon is back now

halls120 Dec 21, 2015 5:27 am
Originally Posted by MatthewLAX (Post 25864509)
YMMV.
New website, at least not the award search area where I spent at least 2 hours each day, is remarkably less-user friendly, harder to read, and much slower. On the last point, there is no debate. Going from date to date even with 250MBS down lags longer than the old .bomb.
Spent time on the website this weekend researching 2016 vacation travel, and you're right, it is now much slower than it was a few months ago.

StuMcIlwain Dec 21, 2015 3:36 pm
What happened to the "Today's Operations" page? It just gives links to weather.com forecasts. All the flight delay information is missing.

bfhu Dec 23, 2015 3:49 pm
I can't see a month calendar view with United's non-stop flights only when searching for award ticket using the new United.com UI. There is no way that I can find out on which day of a month that a saver award ticket on United only is available. It now always includes the award level with partner airlines.

sogboulder Dec 23, 2015 5:14 pm
I'm definitely missing some search results. I just tried to book DEN->SJC on 1/11, and the united.com search didn't even show me UA748, which had plenty of seats available. I found it via Hipmunk and booked it on United. What's up with that?

If I can't trust the search results, I'm not going to use the site.

fireflash Dec 23, 2015 6:24 pm
Originally Posted by sogboulder (Post 25909653)
I'm definitely missing some search results. I just tried to book DEN->SJC on 1/11, and the united.com search didn't even show me UA748, which had plenty of seats available. I found it via Hipmunk and booked it on United. What's up with that?

If I can't trust the search results, I'm not going to use the site.
Just did the search and it came up at the top for me. A temporary glitch?

uastarflyer Dec 23, 2015 9:17 pm
Next steps for the new united.com (post your comments, questions and concerns here)
 
I really miss the PMUA option to select an outbound and return on one screen.

sogboulder Dec 23, 2015 10:53 pm
Originally Posted by uastarflyer (Post 25910351)
I really miss the PMUA option to select an outbound and return on one screen.
Me too - it was one of my biggest complaints about the switch to SHARES, and I'm really disappointed that we didn't get that feature back on the new site.

abaheti Dec 24, 2015 8:44 pm
Originally Posted by uastarflyer (Post 25910351)
I really miss the PMUA option to select an outbound and return on one screen.
+1. I've put that in my feedback since the change. It really helped me when planning a trip with a single meeting.

goalie Dec 26, 2015 12:23 pm
Simple schedule change this morning - as in only the flight number changed but nothing else and I was not able to accept the change on-line. I tried multiple times complete with logging out and clearing cache, cookies and history but to no avail and had to call in to get it done

Why?

Because the segment in question had a waitlisted upgrade and that was preventing the change being from accepted on-line :rolleyes:

Xyzzy Dec 27, 2015 1:04 am
Originally Posted by uastarflyer (Post 25910351)
I really miss the PMUA option to select an outbound and return on one screen.
I find that amusing -- that was my biggest gripe about the :eek:ld PMUA site. I always wanted to know ALL of the possibilities and the all-on-one-screen display never did that for me.

Perhaps we can all agree that the constant scrolling necessary to use the new site is incredibly annoying.

energydj Dec 28, 2015 1:02 am
Booking Question
 
On the old UA site it was possible using the multi city booking to get 1 way in business and 1 way in economy. With the redesign of the website that is gone. Is there any work around of this somewhere where I can see it?

fireflash Dec 28, 2015 1:59 am
Have you actually tried doing a search of your desired route? On each leg of the results screen you can choose Y or J.

Paul510 Dec 28, 2015 7:29 pm
Purchase extra miles glitches
 
Hi-

When trying to purchase extra miles for an upcoming trip I get an error message before getting to last page, it's been happening for 2 days regardless of browser Google Chrome or IE

Error

! We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K., phone 0800 028 5003; elsewhere use the local phone number.

Anyone else experiencing this? We are lowly Silver's and need to beef up our balances.

Thanks,

Paul


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