In many cases, this error can be eliminated by logging out of United, closing all United browser tabs/windows, clearing the browser cache, deleting all cookies, and then logging back in. This explains why sometimes switching browsers also works.

Fly the friendly web!

Or use incognito mode.

Noticed a banner at the top of United.com currently

On the home page, where the 2 factor security notice used to be.
**Edit - also on the flight search page now.

I was able to log in without problem. Have to see what issues are prevalent.

Perhaps it should read:

"We're aware of a temporary technical issue..."
 

[IMG]http://i1371.photobucket.com/albums/...psr3lumm3k.jpg[/IMG]

Banner headline on ua.com. Any idea what it is or do we have to guess?

I couldn't sign in on the home page. I did try to book a flight and it again wouldn't let me sign in. I continued as a guest, but didn't get any further cause I didn't want the flight.

Not working for me either. I can get to it by going to the seat map and clicking on an open first class seat.

Also right now on the my account page it reads "none" under my email, address, etc

Saw same message when logged in. Able to successfully change some flights, no problems encountered.

It says I'm protected in case I miss my connection. Now, the question is, what connection? :D

ticketing issues anyone?
 

Can't get booked reservations to ticket - anyone else having this problem?

thanks!

Adam

Another way to eliminate this error is to switch to flying a different airline ;)

It really is hard to imagine that United can't ticket a simple roundtrip to Denver in over 5 hours, esp. after you do all the work. Chase is taking the money, so it's a bit weird never experienced something like this. A bit nervous that the whole reservation/ airport/ mileage plus system is just about to implode under it's huge weight.
On the plus side, while I was on the phone with the agent we were able to find a lost 20k miles and a $550 upgrade copay which are being refunded, as well as a $2600 ETC that I sort of knew was lost in another reservation but was too scared at how long it would take to find.

No one else seems to be experiencing my issue - either here or apparently other sites. I tried on Orbitz and it worked fine, ticketed and all, but I wanted to use another ETC for this flight which can't do on Orbitz. So cancelled it and will wait for UA's mothership brain to hopefully reboot into higher gear...


Adam

Inflight Response Website Not Working
 

While flying from IAD to Denver on UA505 an F/A poured a good amount of powdered lemonade on my laptop while trying to stow it in a bin above my seat. As a response I was handed an Inflight Response form with a unique code on the front that directed me to file a claim on united.com/inflightresponse. The site contains a multi-step form that ask for flight information and frequent flyer login. On the fifth step that contains fields for contact details, mailing information and description of the property damage, the form doesn't submit.

On closer inspection there seems to be an javascript error on the page that prevents it from submitting. The property damage description form and a previous form are both being loaded simultaneously and causing the submit button to become worthless as it tries to submit both forms. This problem will exists in all browsers. Contacted UA customer support which stated that "they are not any having issues on [their] end" and recommended me to contact their technical support.

Any experience similar issues?

Website messed up after "security update", apparently
 

After attempting to view or request the receipts for my last two trips, and being greeted with this lovely message
I called tech support. I was informed that "there is a glitch with the website due to the new security update" (I assume the update is where they introduced what United erroneously refers to as "two-factor authentication"), and to be patient while that's being fixed.

Has anyone else had this issue, or is my account the lucky one?