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-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

atword Jul 12, 2016 4:10 pm

Does anybody else have PQM displaying incorrectly? Correct miles and segments appear when I view activity but on the My Account screen and mystatus pages the wrong amounts appear.

Michilander Jul 13, 2016 7:55 am


Originally Posted by atword (Post 26907640)
Does anybody else have PQM displaying incorrectly? Correct miles and segments appear when I view activity but on the My Account screen and mystatus pages the wrong amounts appear.

Mine are correct.

Maximilion Jul 23, 2016 9:09 pm

I am looking at requesting an upgrade into R (coopay + miles) booking MEL-LAX but any date and combination only spits out the message " Not eligible for upgrade " usually it was possible to request to be waitlisted, is this just bomb.com or did United recently made a change, as of this morning I was able to waitlist for all of the flights.

Update: after many refreshes, i seem to be able to witlist again

WineCountryUA Jul 23, 2016 9:17 pm


Originally Posted by Maximilion (Post 26959310)
I am looking at requesting and upgrade into R (coopay + miles) booking MEL-LAX but any date and combination only spits out the message " Not eligible for upgrade " usually it was possible to request to be waitlisted, is this just bomb.com or did United recently made a change, as of this morning I was able to waitlist for all of the flights.

Does not sound normal. The lack of R at booking is common.

How are you getting the message?
Are you doing a flight search with the advance search mileage upgrade option selected?
Have you tried a different browser?
Some issue clear up by clearing your browser cookies?

Maximilion Jul 23, 2016 9:39 pm


Originally Posted by WineCountryUA (Post 26959327)
Does not sound normal. The lack of R at booking is common.

How are you getting the message?
Are you doing a flight search with the advance search mileage upgrade option selected?
Have you tried a different browser?
Some issue clear up by clearing your browser cookies?

I am very familiar with the R inventory availability. Usually it shows the economy fare +coopay + Miles, but instead it would just show " Not eligible for Upgrade "

I tried different browsers and got the same message. After about 30 minutes it would show some waitlisting option again.

However I am still often getting the message - not letting me waitlist at all

https://s32.postimg.cc/7a5nf79qd/Sc...8_41_22_PM.png

WineCountryUA Jul 23, 2016 9:44 pm


Originally Posted by Maximilion (Post 26959375)
I am very familiar with the R inventory availability. Usually it shows the economy fare +coopay + Miles, but instead it would just should " Not eligible for Upgrade " ...

Saturday is the day UA does certain database maintenance and loads schedule changes, so this may just a temp system issue. Strange things happening on Saturday is not unusual. If it continues tomorrow, call and have the upgrade manually placed.

Maximilion Jul 23, 2016 9:45 pm


Originally Posted by WineCountryUA (Post 26959385)
Saturday is the day UA does certain database maintenance and loads schedule changes, so this may just a temp system issue. Strange things happening on Saturday is not unusual. If it continues tomorrow, call and have the upgrade manually placed.

I did not know that - thanks for the heads up.

WineCountryUA Jul 29, 2016 11:33 am

Appears www.ual.com & ual.com has recently stopped working.
Guess united.com is not that much longer but old habits die hard.

belfordrocks Jul 29, 2016 8:20 pm

Can't tell you how many times I've accidentally visited Under Armour's site looking for ual.com either :D

LIH Aug 1, 2016 3:50 pm

1 Attachment(s)
Across the board can't search for flights on United.com right now. Just comes back with the below error. One way and RT.

bmwe92fan Aug 1, 2016 4:01 pm


Originally Posted by LIH (Post 27000154)
Across the board can't search for flights on United.com right now. Just comes back with the below error. One way and RT.

Same for me - was looking for award flights to Tokyo - now it's just dead...

goalie Aug 1, 2016 6:15 pm


Originally Posted by LIH (Post 27000154)
Across the board can't search for flights on United.com right now. Just comes back with the below error. One way and RT.


Originally Posted by bmwe92fan (Post 27000196)
Same for me - was looking for award flights to Tokyo - now it's just dead...

Working for me on both revenue and award tickets so perhaps it's fixed?

Edited to add: Taking my seat in the penalty box as it's now not working for me either on August 2nd at 9am :(

rxziebel Aug 2, 2016 6:29 pm

I can't even get into the site at all today. My browser shows "connecting" and just sits there. All other web sites working so it is nothing with my connection or browser. :(

physioprof Aug 2, 2016 7:29 pm


Originally Posted by LIH (Post 27000154)
Across the board can't search for flights on United.com right now. Just comes back with the below error. One way and RT.

Close all United tabs, clear cache and all United cookies. Log back in, and it should work fine.

RobOnLI Aug 3, 2016 1:44 am

This useless website...

Today I'm searching some more business fares from Asia back to the US and the results page continues to "highlight" the economy fares column. By highlight I'm referring to the "lifted" look to the column.

All that's different when you select a business fare is that the first class column appears. What a piece of crap this website is.

I can't believe the head of their web division (all of IT?) hasn't been canned yet for producing such crap.

-RM


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