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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

dorisrpas Aug 30, 2016 9:18 am


Originally Posted by TomMM (Post 27139296)
Tried to apply a GPU to an upcoming flight but the "Redeem Upgrade" button wasn't active. Had to call in and have an agent do it.

Had this happen to me last week.

Coskigirl Aug 30, 2016 9:27 am


Originally Posted by ssh (Post 27139457)
...and am I mistaken, or has my lifetime mileage really not updated at all this year?

Mine has. Of course, my mileage balance is all screwed up after waitlisting for an award trip yesterday. I'm giving it time for them to audit and realize I owe them 110k miles. Hi by the way!;):D

ssh Aug 30, 2016 10:09 am


Originally Posted by Coskigirl (Post 27140288)
Mine has. Of course, my mileage balance is all screwed up after waitlisting for an award trip yesterday. I'm giving it time for them to audit and realize I owe them 110k miles. Hi by the way!;):D

Hey, girlfriend!

I'm pretty sure mine hasn't budged, but I'm going to watch more closely.

JainaSJedi Aug 30, 2016 10:53 am

United website issues
 
Hi,

I have a stupid question, but I can't seem to figure it out.

I have been trying to price out sample itineraries with multiple destinations using miles such as:

DAY-FRA-FRA-DPS-DAY

and United.com's website just stops working for me in the middle of pricing this out. It shows a blank screen. Has anyone had this problem in the past 24 hours? I've been using Firefox and I even tried IE. What's the best browser to use for United.com? Or is there another website to price out United mileage itineraries? I'm looking to book something before the devaluation in October.

Thank so much!

transportprof Aug 30, 2016 11:50 am

For the poster who keeps getting a blank screen when trying to book -

You've got to toss your cookies. ;)

Or try private browsing.

mdobbins Aug 30, 2016 12:39 pm


Originally Posted by JainaSJedi (Post 27140735)
Hi,

I have a stupid question, but I can't seem to figure it out.

I have been trying to price out sample itineraries with multiple destinations using miles such as:

DAY-FRA-FRA-DPS-DAY

and United.com's website just stops working for me in the middle of pricing this out. It shows a blank screen. Has anyone had this problem in the past 24 hours? I've been using Firefox and I even tried IE. What's the best browser to use for United.com? Or is there another website to price out United mileage itineraries? I'm looking to book something before the devaluation in October.

Thank so much!

Try google.com/flights to get the flights you want and then call it in.

kb1992 Aug 31, 2016 9:29 am

Request missing flight credits link is NOT working:

https://www.united.com/web/en-US/con...t.aspx#request

Am I the only one having this issue?

lincolnjkc Aug 31, 2016 1:50 pm


Originally Posted by kb1992 (Post 27145733)
Request missing flight credits link is NOT working:

https://www.united.com/web/en-US/con...t.aspx#request

Am I the only one having this issue?

if you're referring to the form that's supposed to appear, nope not working for me either.

TomMM Aug 31, 2016 8:55 pm

Flight arrived before it departed!

http://www.flyertalk.com/forum/membe...4136-fast1.jpg

nycityny Sep 1, 2016 12:49 pm


Originally Posted by TomMM (Post 27148885)

No it didn't. It departed at 7:06pm and arrived at 8:54pm. It did, however, arrive earlier than scheduled after departing over an hour late.

narvik Sep 1, 2016 12:54 pm


Originally Posted by nycityny (Post 27152125)
No it didn't.


I think TomMM is referencing the STAUS bar indicating the flight arrived 744 hours early.

Obviously there was a calculation/date error somewhere, as 744 hours is exactly 31 days.

Amazing, but with united.com sadly not surprising! :)

ssh Sep 1, 2016 12:55 pm


Originally Posted by nycityny (Post 27152125)
No it didn't. It departed at 7:06pm and arrived at 8:54pm. It did, however, arrive earlier than scheduled after departing over an hour late.

It actually landed a month earlier... ;):D

TomMM Sep 1, 2016 12:59 pm

It "departed" on Aug 31 2016 and "arrived" July 31st 2016. Or at least according to .bomb!

Silver Fox Sep 3, 2016 6:35 am

Does the "Recent Searches" ever work now? I have cleared cookies, cache, made sure I am logged in unphantom like, but it never seems to save them. Haven't tried private browsing but just wondered if anyone else has noticed this behaviour.

Richym99 Sep 3, 2016 2:59 pm

Any suggestions on how to force a 23 hour connection in SFO on a HNL-LHR return leg in the flight search on a paid ticket.

I'm trying to book UA724 (1355 ex HNL arr SFO 2041) then UA930 next day (Dep 1940)

Trying to book a one stop gives me no options. Removing filters gives UA724 as an option, but with 2 stops via SFO/EWR only.

ITA gives the option, at the correct price for a K fare.


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