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Originally Posted by Richym99
(Post 27161483)
Any suggestions on how to force a 23 hour connection in SFO on a HNL-LHR return leg in the flight search on a paid ticket.
I'm trying to book UA724 (1355 ex HNL arr SFO 2041) then UA930 next day (Dep 1940) Trying to book a one stop gives me no options. Removing filters gives UA724 as an option, but with 2 stops via SFO/EWR only. ITA gives the option, at the correct price for a K fare. |
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Did the "book a specific fare class" option just disappear, or am I missing something?
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Originally Posted by dfreeman02
(Post 27163826)
Did the "book a specific fare class" option just disappear, or am I missing something?
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Originally Posted by belfordrocks
(Post 27163018)
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"Book a specific fare class" is back, but "Upgrade Reservation" is broken for me as well on all itineraries. Anyone have the previous link by chance?
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Originally Posted by Richym99
(Post 27161483)
Any suggestions on how to force a 23 hour connection in SFO on a HNL-LHR return leg in the flight search on a paid ticket.
I'm trying to book UA724 (1355 ex HNL arr SFO 2041) then UA930 next day (Dep 1940) Trying to book a one stop gives me no options. Removing filters gives UA724 as an option, but with 2 stops via SFO/EWR only. ITA gives the option, at the correct price for a K fare. |
Originally Posted by televisor
(Post 27165899)
Does booking using multi city work (ie hnl-sfo one day, sfo-lhr the next)? I've used that successfully with OTA's to get 23hr "layovers", but I have no idea if it works for UA.
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Originally Posted by transportprof
(Post 27165921)
I've used Multi City bookings to build 23 hour layovers into my itineraries before. That was 2 - 3 years ago, i.e., before recent enhancements.
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The way the website constantly wipes out the search parameters I just entered (e.g., SFO-BUD) in favor of a prior search (e.g., SFO-SAN) is truly, endlessly annoying.
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Originally Posted by Kacee
(Post 27166774)
The way the website constantly wipes out the search parameters I just entered (e.g., SFO-BUD) in favor of a prior search (e.g., SFO-SAN) is truly, endlessly annoying.
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New(?) UA.sux seat picking bug - shows occupied when available
After picking seats today on a 2 cabin 763 I went to expertflyer to set an alert for better seats only to find the seats I wanted were actually available.
UA showed 21DEF occupied (screenshot is from after I went back and picked 21D): http://i.imgur.com/NEBQQ4a.png EF showed 21DEF available: http://i.imgur.com/w0WMXvD.png I went back to UA and it let me pick 21D and the change saved. Also note EF shows 22A occupied and 21A/22L blocked while UA shows those seats available. So what they're publishing on GDS doesn't match what the website is showing in both directions. Another advantage for the frequent fliers to be aware of. |
requesting missing mileage for *A partners now re-directs me to 'missing E+ purchase credit' ... :rolleyes: guess I will have to call to get the missing LH flights added.
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UAL Website Question
1 Attachment(s)
Moderator – feel free to move, but I could not find the answer to my questions in the website/authentication thread.
• I have multiple flights (some United, some LH) from 2+ weeks ago where mileage was not credited. • The booking was made while logged into my account, had a United PNR and all boarding passes show my UA mileage number. • I tried to request credit for the missing flights online: o Mileage Plus Service Center - Request missing award miles. o I am logged in, yet the system tells me to “sign in first”. When I do that, I get kicked to my home screen, in my account. (rinse and repeat if I go back to the Mileage Plus Service Center) o Tried another route – expanded the “Star Alliance” bullet, then clicked on “Submit request for credit”. That brings up the “request credit for Economy Plus Subscription”. (I have NEVER done anything related to “Economy Plus, visited that area on the site etc., and, yes, I absolutely positively am NOT clicking on the “Economy Plus” link at the bottom) I have tried multiple times, over 5 days, with 4 different browsers and 3 different devices (and, yes, I logged out in between, cleared cache, browsing history and cookies). Does anybody have advice, or can replicate this bizarre website behavior? I HAVE requested mileage credit in the past online, so don’t think that there is some systemic in my account. |
Originally Posted by KCRYSTAL
(Post 27198482)
• I have multiple flights (some United, some LH) from 2+ weeks ago where mileage was not credited.
• The booking was made while logged into my account, had a United PNR and all boarding passes show my UA mileage number. • I tried to request credit for the missing flights online: o Mileage Plus Service Center - Request missing award miles. o I am logged in, yet the system tells me to “sign in first”. When I do that, I get kicked to my home screen, in my account. (rinse and repeat if I go back to the Mileage Plus Service Center) o Tried another route – expanded the “Star Alliance” bullet, then clicked on “Submit request for credit”. That brings up the “request credit for Economy Plus Subscription”. (I have NEVER done anything related to “Economy Plus, visited that area on the site etc., and, yes, I absolutely positively am NOT clicking on the “Economy Plus” link at the bottom) I have tried multiple times, over 5 days, with 4 different browsers and 3 different devices (and, yes, I logged out in between, cleared cache, browsing history and cookies). Does anybody have advice, or can replicate this bizarre website behavior? I HAVE requested mileage credit in the past online, so don’t think that there is some systemic in my account. In the meantime, use the normal Customer Care reporting site mentioning the problems with the normal method. |
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