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Originally Posted by WineCountryUA
(Post 27198518)
This has been reported by multiple folks as broken for the past week.
In the meantime, use the normal Customer Care reporting site mentioning the problems with the normal method. |
Originally Posted by KCRYSTAL
(Post 27198482)
Does anybody have advice, or can replicate this bizarre website behavior? I HAVE requested mileage credit in the past online, so don’t think that there is some systemic in my account.
"Mileage credit" is one of the options in the "Reason for contacting us" pulldown menu. |
Originally Posted by kale73
(Post 27198540)
Can you get through to the MileagePlus® Contact form on this page?
"Mileage credit" is one of the options in the "Reason for contacting us" pulldown menu. I still find the website behavior erratic, in particular the link to "Economy Plus" should be a rather trivial fix. I also don't "get" why the UNITED flights on a UNITED PNR are not credited, while - on the same PNR - the Star Alliance partner flights are. How lame is that? |
Originally Posted by WineCountryUA
(Post 27198518)
This has been reported by multiple folks as broken for the past week.
In the meantime, use the normal Customer Care reporting site mentioning the problems with the normal method. https://www.united.com/web/en-US/app...ageCredit.aspx Apparently it's fix now. However, Star Alliance missing miles link still doesn't work. You end up with E+ subscription stuff. |
Today I received a Promo email to purchase PQM/PQS but when I accessed the link I got the following. I have never purchased PQM/PQS with this promo so I am wondering why my MP account isn't eligible for this offer and why did I even receive the email:confused:
http://www.flyertalk.com/forum/membe...4192-promo.png |
Originally Posted by TomMM
(Post 27202539)
Today I received a Promo email to purchase PQM/PQS but when I accessed the link I got the following. I have never purchased PQM/PQS with this promo so I am wondering why my MP account isn't eligible for this offer and why did I even receive the email:confused:
http://www.flyertalk.com/forum/membe...4192-promo.png |
When I try to log in today it tells me to contact mileage plus customer service for assistance with my account. I have been on hold for 30 minutes. Anyone else having that issue today?
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I had same problem just now when trying to log in to buy a ticket. Called UA MP and they said their systems are down and give them a few hours.
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Same. :(
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Same here. Won't accept correct login info from desktop or via the app on iOS 9.3.5.
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The United website is completely broken - I can no longer logon. Calling GS is a 15 minute wait.
What is going on? |
Yep, same here. For all members of my family. Cannot log into my account.
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same here with desktop. mobile app is still working.
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Originally Posted by vdostoi1
(Post 27205897)
Yep, same here. For all members of my family. Cannot log into my account.
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They finally posted a message on a yellow bar at the top of United.com (after I called and got the same information by phone):
We’re aware of a temporary technical issue affecting MileagePlus sign-in. We apologize for the inconvenience. |
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