So, does UA.com award search simply not do multi-city searches any longer? Every time I try to do this (even fairly simple), it says I need to call and posts no results.

Question:

I had a ticket I had to cancel and UA saved it in their system.

Today I called and gave them the old PNR. They found it and changed the ticket for another future flight.

So later I went to my current reservations and did not find it. I then went to the "Past" and "Cancelled" reservations tabs and it wasn't there either.

So I put the PNR and my last name in the boxes at the bottom of the "Manage Reservations" page and it popped up.

Is there anyway that I can get this to appear on my "Current" reservations page?

Thanks.

It will appear under the "Inactive" tab. I don't know of any way to move it to the "Current" tab.

For some reason, when I visit the website this morning, the URL now has:

'preprod' in it, e.g.
https://preprod.united.com/web/en-US/apps/booking/flight/seatSelector.aspx

I work in IT, and preprod sounds like Pre Production to me, so why are they pointing me to a non-Production website for me to make changes to my flight? Or maybe preprod means something else.

Anyone else getting this issue?

Not me. I'm getting www.united.com.../seatSelector.asp as normal.

-RM

I'm being directed to that subdomain from the Flight Status & Information page.

PreProd is normally pre production. Doesn't have to be but shouldn't be forward facing because it sounds too much like pre production and makes your customers worry. Maybe trying to break some scraping.

I'm repeatedly getting an error after the payment screen when trying to book a somewhat complicated itinerary (built using ITA matrix, transferred to google flights, then open UA from google flights).

I'm not sure if this means there's something wrong with the payment (presumably they'd tell me if it's an authorisation issue), or if it's a website issue. (Note: fare rules allow buying in area 1, and I'm paying with a US debit card.)

Usually a website issue, if it is 100% solid, then try the clear cache/cookies as detailed in this thread. But I haven't done anything exotic as to what you are doing just on a vanilla UA booking and the clear cache/cookies seems to do the trick.

Seat Assignments back
 

I am seeing seat assignments on the View Current Reservation page, again.

Beat me to it :) as I just noticed the same thing ^

Seat assignments may be back but they removed something else awhile ago that would be useful. I often put a 7-day hold on reservations. When I open a reservation that is on hold it no longer displays the price at which the hold was placed. It used to show that. The only way to see the price is to click the "Purchase Now" button. I continue to shop during the 7-day hold period and this is just an extra new step to the comparison shopping exercise.

United giveth and United taketh away.

I had that situation too. Was told emphatically, "no," by GS as well as Web support. Funny thing is that it appeared normally on the mobile app.

Maybe UA's ACME IT Corp got around to testing recent changes and realized the breakage

... I'm seeing seats again as well !

Looking at my itineraries, after the traveller's details were the seat assignments and then "MileagePlus earnings". The latter has disappeared.
What happened?

Happy to award you primary assist, though :D