FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

lincolnjkc Aug 3, 2016 5:42 am


Originally Posted by RobOnLI (Post 27007427)
Today I'm searching some more business fares from Asia back to the US and the results page continues to "highlight" the economy fares column. By highlight I'm referring to the "lifted" look to the column.

To be fair, selecting a cabin/fare type also affects what the filters on the left column control, e.g. if you choose a business unrestricted fare the sliders on the left for min/max fare are based on the unrestricted business fare.

What's driving me crazy lately is on 100% US domestic itineraries the two "Business" columns show up -- AFAIK, UA doesn't offer domestic business -- and then there's a crapshoot. Most of the time "Unavailable" shows up for Business Lowest/Unrestricted. Sometimes fares show up for Business Lowest/Unrestricted (which are usually but not always different than the First Lowest/Unrestricted fares). Sometimes all that shows up are Business, and nothing at all (not even "Unavailable") in the First columns.

But I really wish there was a way to hide columns... When I'm booking for work I'm never going to (company policy) book a non-refundable fare and I hate having to mentally filter them out...

DEN Aug 4, 2016 12:49 am

www.ual.com No Longer Working
 
I have always used www.ual.com as a short cut to get to the United.com website. In the last week or so, it no longer seems to work. It seems to resolve but the server doesn't respond. I have tried IE and Chrome with similar results.

Anyone else have the same issue? Looks like I may have to change an old habit and type a few more characters.

DEN

mahasamatman Aug 4, 2016 7:25 am


Originally Posted by DEN (Post 27012799)
I have always used www.ual.com as a short cut to get to the United.com website. ... Looks like I may have to change an old habit and type a few more characters.

Or, type united.com and save a character... (The www. is superfluous.)

Lani1 Aug 4, 2016 8:13 am


Originally Posted by DEN (Post 27012799)
I have always used www.ual.com as a short cut to get to the United.com website. In the last week or so, it no longer seems to work. It seems to resolve but the server doesn't respond. I have tried IE and Chrome with similar results.

Anyone else have the same issue? Looks like I may have to change an old habit and type a few more characters.

DEN

Yes I have been searching through Google and accessing from there

avi8tir Aug 4, 2016 8:33 am

I noticed this too a few days ago... thought my internet was down!

transportprof Aug 4, 2016 9:02 am

Why exactly does this matter?

channa Aug 4, 2016 9:25 am

I just type "u" and pick it up from the browser history.

rmadisonwi Aug 4, 2016 9:42 am


Originally Posted by Lani1 (Post 27014273)
Yes I have been searching through Google and accessing from there

I launch a browser from scratch. In the search box that opens at the start, I type Google to search for Google. Then I click the link that opens up the google search page. Then I type the name of the website I want (i.e. United, Chase, Amazon, etc.) and search for it.

It's the easiest way I've found to get on the internet.

Oh, wait, I missed a step. First I insert the AOL CD and install the software.

transportprof Aug 4, 2016 9:45 am


Originally Posted by rmadisonwi (Post 27014758)
I launch a browser from scratch. In the search box that opens at the start, I type Google to search for Google. Then I click the link that opens up the google search page. Then I type the name of the website I want (i.e. United, Chase, Amazon, etc.) and search for it.

It's the easiest way I've found to get on the internet.

Oh, wait, I missed a step. First I insert the AOL CD and install the software.

You missed the intervening steps of inserting your telephone receiver into the acoustic coupler and then dialing the AOL access number. :p

PTahCha Aug 4, 2016 9:47 am


Originally Posted by rmadisonwi (Post 27014758)
I launch a browser from scratch. In the search box that opens at the start, I type Google to search for Google. Then I click the link that opens up the google search page. Then I type the name of the website I want (i.e. United, Chase, Amazon, etc.) and search for it.

It's the easiest way I've found to get on the internet.

Oh, wait, I missed a step. First I insert the AOL CD and install the software.

You forgot the "awaiting for screeching sound from modem" part.

aCavalierInCoach Aug 4, 2016 10:37 pm

award search completely down?
 
couldn't find the regularly thread but not getting any results for my normal searches... ugh.

lax2010 Aug 4, 2016 10:50 pm


Originally Posted by aCavalierInCoach (Post 27018119)
couldn't find the regularly thread but not getting any results for my normal searches... ugh.

What are you talking about? I am getting lots more availability than my normal searchs :-)

kyte Aug 4, 2016 11:58 pm


Originally Posted by lax2010 (Post 27018152)
What are you talking about? I am getting lots more availability than my normal searchs :-)

Me too. Thanks for the heads up, just booked one. ^

Kacee Aug 5, 2016 12:29 am


Originally Posted by lax2010 (Post 27018152)
What are you talking about? I am getting lots more availability than my normal searchs :-)

Not sure what you're referring to . . . .

From SFO, award availability is as dismal right now as I've ever seen. If it weren't for the unsaleable GF seats and UA's *A partners, there would be close to zero long-haul availability to anywhere in Europe or Asia.

If I'm missing something, please let us know. That's kind of the point of FT.

Artpen100 Aug 5, 2016 7:37 am

Most recent glitch I have seen is checking availability for a domestic ticket looking to buy first on one leg and an upgrade with an RPU on the return. On several occasions, it shows me all the options and so forth just fine, and when I select it, it quotes a price of about 550, which is also what ITA shows me. And as usual, a box shows up saying something like "buy this ticket in first for X dollars without using miles". But in each case, it has been quoting a really low RT price for first - varying from $380 to $440, which is less than the economy price. Even though the "details" tab says it is in first (and also curiously shows 0 PQMs). Needless to say, no matter how many times I go through this exercise, I cannot purchase first for 380. It always errors out after the credit card screen.

I have gone ahead and purchased the ticket for 550 because that was a good price anyway and ITA confirmed that, but it seems pretty clear to me there was a software glitch, and not just for one day.


All times are GMT -6. The time now is 5:25 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.