Someone has to lose their job over this.

And now it suddenly switched me to Japanese. Even if I use incognito mote, it's in Japanese.

I was able to switch back to English, but someone goofed up.

Not necessarily Japanese, but it's been reported to switch languages / countries at random before. Happened to me several times over the years.

Thank goodness for Chrome's built in translate functionality though, right?

If it was Spanish, I could've found my way to English. French, German, and Italian, possibly. Japanese? No way.

Well, I mean, now I could get out of any language because I know where the magic link is, but not before.

Edit: And now it's back to Japanese! I work on a Canadian company's site that has English and French, if we started randomly redirecting users from one language to the other, I'd be working nights and weekends to fix it.

In a "normal" business you can rest assured if something happens to negatively impact sales of the product, the CEO would be very aware. With United, who knows.

The way the world works, it's more likely they'll get promoted :rolleyes:

Certainly in my company they would, you make a good point ! :)

Trouble signing into united.com On iPhone.
 

For a week or so, I haven't been able to login using my iPhone. I'm not talking about the mobile ap. Rather, the desktop version on my phone. Anyone else having an issue?

Note: logging in from my iPad works fine.

It had been doing that for me for months. Maybe once every two weeks.

I have two trips EWR-MSP I needed to book this week. Usually book F since RT fare difference is maybe $200. Couldn't book on the site or my app. Instead booked DL. UA lost a little under $2k of my $ simply because their IT department is a POS.

We booked VA into AUS and AA into JFK this past week. Two products I wanted to try. UA's website has become too much work to book almost anything lately.

So, today's flavour of error when checking in for a flight tomorrow and trying to use the option where you enter your MP# and your password, I get a message that says words to the effect that "the name you have entered does not match that on your ticket". Erm, well, no it wouldn't as I am trying to use my MP#/pwd combo. So I use my PNR plus my surname and I can get in. It really is a POS.

For at least the past week about half the time I am unable to book on UAL.com.
My way around it is to book a One way, then choose RT.

But now the search button does not work.
They have been working on this damn Shares systems for how many years now and it still has issues? They keep coming up with fixes, but then something else goes wrong. I think UA is beating a dead horse. I'm concerned that they will need to abandon Shares. How many millions is this going to cost?

Oh great! I called 1K line and the wait is 5 - 10 mins?:confused:

UA should sue Smisek for incompetence.


Error

We’re sorry, but united.com was unable to complete your request.
Please try again later or contact Web Support in the U.S. and Canada at 1-888-491-6573, in the U.K. at 0800 028 5003 or elsewhere at the local phone number.

Grrrrrrr!!!! Today am getting this error repeatedly (Firefox on Mac w/ El Capitan).

Guys beware of the error page.
I got the same error message after clicking purchase. So I kept doing it until I got my reservation confirmed page.

HOWEVER, to my surprise when I woke up this morning I have 4 confirmed reservations. And my Amex has been charged for all of it. United is such a pain to cancel!!! You either have to call in 10min+ to get a refund or online where you have to cancel the reservation and then go to the refund page and put in your e-ticket.