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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

swiftaw Apr 6, 2016 3:01 pm
Just successful booked on the website, so either I got lucky, or they are starting to fix the problem.

Flyer1M Apr 6, 2016 4:31 pm
How much did this cost United?

gusd Apr 6, 2016 4:36 pm
Originally Posted by MBS MillionMiler (Post 26446916)
I did check in, printed hard-copy BPs just in case, and going back to look at my record, it appears 1 of my 3 segments' seat assignments has been dropped, and no luck getting my seat back.
Is that segment more than 24 hours away? if yes, then this is "normal", it shows -- under your reservation, but if you try to check in again, you'll see the seat is saved. Once it's less than 24 hours before departure, the seat will also show up under the reservation page.

morelegroom Apr 6, 2016 5:05 pm
A fare is coach?????
 
Fri., Apr. 22, 2016 | Phoenix, AZ, US (PHX) to Washington, DC, US (IAD -
Flight:UA316
Aircraft: Boeing 737-800
Fare Class: Coach (A)
Meal: Breakfast
No Special Meal Offered.

We have first class seats ssigned but since when is an A fare a coach fare?

bmwe92fan Apr 6, 2016 5:12 pm
Originally Posted by morelegroom (Post 26447629)
Fri., Apr. 22, 2016 | Phoenix, AZ, US (PHX) to Washington, DC, US (IAD -
Flight:UA316
Aircraft: Boeing 737-800
Fare Class: Coach (A)
Meal: Breakfast
No Special Meal Offered.

We have first class seats ssigned but since when is an A fare a coach fare?
Since UA's IT systems began melting down.... Seriously - it should show up properly soon - but I would still watch it...

findark Apr 6, 2016 5:12 pm
Since the website doesn't work well. Has been reported other times as well - you should be fine to sit in F it's just a display bug. Note that "Coach" is not even a class of service on UA.

televisor Apr 6, 2016 5:13 pm
I had trouble trying to book flights this morning, but I managed to book two separate tickets without any issues an hour ago. Looks like they've fixed it?

edcho Apr 6, 2016 5:15 pm
Originally Posted by findark (Post 26447655)
Since the website doesn't work well. Has been reported other times as well - you should be fine to sit in F it's just a display bug. Note that "Coach" is not even a class of service on UA.
Must be from the Amtrak class -- the only coach I know that would be in the UA system.

Originally Posted by Flyer1M (Post 26447508)
How much did this cost United?
A lot since this is the third time they have tried to build the website. They had to start from scratch twice before since the merger.

I wonder if anyone backed up the old CO website :).

MBS MillionMiler Apr 6, 2016 5:22 pm
Originally Posted by gusd (Post 26447524)
Is that segment more than 24 hours away? if yes, then this is "normal", it shows -- under your reservation, but if you try to check in again, you'll see the seat is saved. Once it's less than 24 hours before departure, the seat will also show up under the reservation page.
It was (still is). I had no idea. Learn something new about United's IT shortcomings every day! @:-)

ctownflyer Apr 6, 2016 5:41 pm
Bring back CO.com!

Baze Apr 6, 2016 5:46 pm
Originally Posted by ctownflyer (Post 26447776)
Bring back CO.com!
No, just make a website that works as it is supposed to.

azzurro Apr 6, 2016 5:49 pm
Originally Posted by televisor (Post 26447661)
I had trouble trying to book flights this morning, but I managed to book two separate tickets without any issues an hour ago. Looks like they've fixed it?
same here...but I don't think much is really fixed. seems like band aids holding it together.

exerda Apr 6, 2016 5:52 pm
Originally Posted by televisor (Post 26447661)
I had trouble trying to book flights this morning, but I managed to book two separate tickets without any issues an hour ago. Looks like they've fixed it?
I can't get one-ways to complete a search; they error out every time I try. Round-trip bookings seem to work for me. But the site is far from fixed... and still missing Expert Mode data.

ctownflyer Apr 6, 2016 6:08 pm
Originally Posted by Baze (Post 26447801)
No, just make a website that works as it is supposed to.
CO.com worked perfectly and did everything I needed it to do.
It's been replaced with a website that's been buggy since day 1. And probably always will be buggy.

Baze Apr 6, 2016 6:14 pm
Originally Posted by ctownflyer (Post 26447914)
CO.com worked perfectly and did everything I needed it to do.
It's been replaced with a website that's been buggy since day 1. And probably always will be buggy.
Lets not get into the CO vs UA thing again. but I thought the same about the old UA site. But those days are long gone so I stand by my statement, a web site that works as it is supposed to.


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