Trying to change an award flight and no-go. Keep getting all sorts of errors, hope it's resolved soon

I hope they are waiving the fee to call in and make a reservation for those that would have to pay it.

Hopefully it's just the website that has the problems and they can book over the phone. I've been trying to search some options for a Europe trip that I hope to book tonight. I don't mind calling, but I want to figure it all out online even if it errors before purchase.

Glad it's not just me. Also receiving the error when searching for flights. Wonder how much money they have lost because people can't book online?

I'm getting the exact same error message when searching international destinations (and ones where I know United has flights to). Searching domestic destinations for the same date range doesn't generate the error.

It's an absolute piece of junk today. I give up.

No good today for me either, but I was able to make a phone reservation and they waived the phone fee without question.

"We’re aware of a temporary technical issue impacting flight shopping. We apologize for the inconvenience."

Per an agent, it's on their side, too. After messing around with app/website/different browsers/devices, etc tryign to book a simple DEN-PHX-DEN, I called.

He said immediately that he hadn't been able to book anything all day, but would give it a shot. He couldn't get it, so we gave up.

What a mess...

Edit: AA gets the money - better timing and cheaper to boot (even in F).

Trying to look at loads for a possible SDC tomorrow. No luck whatsoever. P.I.T.A.

I did check in, printed hard-copy BPs just in case, and going back to look at my record, it appears 1 of my 3 segments' seat assignments has been dropped, and no luck getting my seat back. I'll save my arguing for the airport tomorrow when I try to board with the seat I selected 4 months ago when I bought the ticket. (It's in paid F on a 737, short hop, so don't really care THAT much about the seating).

Interesting, the agent I booked with on the phone had the same error I did, but said he had a "backup system" he could use, and proceeded to place my bookings without issue.

Anyone no longer see their Most Recent Account Activity on the My Mileageplus Account page?

That is interesting. As always, some agents are more equal than others it seems :)

I already had AA.com pulled up by that point, and didn't really feel like being on the phone any longer, so I'll give up the 1 UA trip, though it pained me since it is forecasting to be a thin year towards 1K.

UA has started to respond to the numerous posts on their Facebook page about the outage, saying their IT team is aware of the problem and working to get it fixed asap.
At least I was able, a few minutes ago, to do a flight search again.

(Calls 1-800-UNITED-1)

Your wait time will be.... at least 30 minutes.

(Hangs Up)

(Realizes he is a Premier, calls 1-800-225-89**)

Your wait time will be... approximately 20 to 25 minutes.

(Realizes that Silver doesn't help at all)