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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

dshafiee Apr 6, 2016 12:00 pm

I can't see any flights ....
 
MX to canceled today and can't find anything online! Switched me to DL.

gusd Apr 6, 2016 12:00 pm

Clicking on the red "Brussels security concerns" tile:

"We’re aware of a temporary technical issue impacting flight shopping. We apologize for the inconvenience."

BThumme Apr 6, 2016 12:06 pm

Can't find any results for simple award searching

PHLisa Apr 6, 2016 12:09 pm

For cash tix, when I get the results fail page (even the deep link from Google), hitting refresh gives me the actual flights and prices. Nothing seems to be working for awards though.

Travel Pro Apr 6, 2016 12:09 pm

Hard to believe UA reservations has been down this long... Getting same message as others...

We are unable to process your request. Please see the message below for details.
We were not able to find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-UNITED-1 (1-800-864-8331) within the U.S. or Canada; elsewhere contact your local United Reservations Office.

Bonehead Apr 6, 2016 12:09 pm


Originally Posted by gusd (Post 26446157)
Clicking on the red "Brussels security concerns" tile:

"We’re aware of a temporary technical issue impacting flight shopping. We apologize for the inconvenience."

It's a gray "Outage Alert" tile that says that in the upper-right corner of the home page for me now.

dogloverjb Apr 6, 2016 12:11 pm


Originally Posted by gusd (Post 26446157)
Clicking on the red "Brussels security concerns" tile:

"We’re aware of a temporary technical issue impacting flight shopping. We apologize for the inconvenience."

THANKS!! How did we all miss that! :rolleyes: I see they are labeling it "outage alert" so that is good. Wonder how they define "temporary"...

gusd Apr 6, 2016 12:11 pm


Originally Posted by Bonehead (Post 26446219)
It's a gray "Outage Alert" tile that says that in the upper-right corner of the home page for me now.

They must have corrected it in the meantime.

IADFlyer123 Apr 6, 2016 12:12 pm

Still not able to book anything! This is ridiculous!

Bonehead Apr 6, 2016 12:18 pm

Might be back now.

dogloverjb Apr 6, 2016 12:21 pm

Just got my second ticket booked!

FlyHighInTheSky Apr 6, 2016 12:34 pm

http://puu.sh/o8vyL/e35721e9d7.png

I hope this is fixed soon!

JLSocks Apr 6, 2016 12:36 pm


Originally Posted by Bonehead (Post 26446277)
Might be back now.

I don't think it's quite fixed just yet. It's only working sporadically for me. Sometimes it returns flight results, and other times it just gives the error message.

Clincher Apr 6, 2016 12:42 pm

"We’re sorry."


We are unable to process your request. Please see the message below for details.
─We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-888-491-6573; the U.K., phone 0800 028 5003; elsewhere use the local phone number.

You can however go via google flights portal and book tickets all day. Just would not be able to apply any discount codes.

johnathome Apr 6, 2016 1:17 pm

Had problems yesterday. Again today, couldn't make simple reservations LGA to ORD (forget the issues with expert mode). Tried different browser which seemed to work and then died when getting to final page. Went to mobile app which seemed to work too and then finally no luck.

UA, I'm going to book the flight on AA.


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