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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

nycityny Apr 6, 2016 10:47 am


Originally Posted by JNelson113 (Post 26444401)
I hope that those of you who experience this will either tweet United or post on the Facebook page. The more public attention this gets the more likely it is to be fixed.

I just posted on United's Facebook page at your suggestion. I'm not a big participant in social media so it will be interesting to see if it helps.

SpartanFlyer86 Apr 6, 2016 10:51 am

I have been trying to book a last min reward ticket for the past hour. Unable to search during this time.

AugustW Apr 6, 2016 10:53 am

I'm having the same problem. I keep getting the "unable to complete your request" error. I cleared my history but it didn't help....

walkerci Apr 6, 2016 11:00 am

Fail
 
We are unable to process your request. Please see the message below for details.

We were not able to find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-UNITED-1 (1-800-864-8331) within the U.S. or Canada; elsewhere contact your local United Reservations Office.:td:

jtmann05 Apr 6, 2016 11:05 am


Originally Posted by walkerci (Post 26445807)
We are unable to process your request. Please see the message below for details.

We were not able to find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-UNITED-1 (1-800-864-8331) within the U.S. or Canada; elsewhere contact your local United Reservations Office.:td:

Same for me....I've been having on and off issues for the past few weeks.

Infinite1K Apr 6, 2016 11:07 am

Fare preferences in All search options with Firefox only shows Cabin and does not let you pick Type of Fare, Upgrade Type or Fare classes.

You do see those options with Safari. However with Safari, the search button does not work.

Either way, searching errors out with the "no available seats" message.

ilovesprint Apr 6, 2016 11:15 am

Same problem - can't find flight

dogloverjb Apr 6, 2016 11:17 am

I've tried Chrome, Explorer, Safari and the app and none of them return any results. I can see them in Flights and Kayak but they link to the home page of UA not to flight results. I am holding off calling for another hour or so and then need to get my other flight booked.

rittenhousesq Apr 6, 2016 11:21 am

yea, worse than earlier today. Every flight search just errors out. Using Safari here.

lotemblizej Apr 6, 2016 11:22 am

Booked a ticket last night that took over an hour to ticket (I feared it would not and I would have to call today) and then today I cannot even complete any searches for award tickets without getting the error message. Something is definitely broken.

alexperi Apr 6, 2016 11:27 am

Also having a problem today of no flights returning any availability... something is up! (or down!)

ecoomer Apr 6, 2016 11:34 am


Originally Posted by alexperi (Post 26445951)
Also having a problem today of no flights returning any availability... something is up! (or down!)

Been having intermittent problems with UA website (again) for past week. Today, no itineraries are returning any available seats. Oddly enough, a search on expedia returns tons of united flights.

Back-end systems are fine, it's the glorious UA front site that is hosed once again.

E

staeiou Apr 6, 2016 11:43 am

Not seeing any flights on the website or mobile app. Not sure if phone agents can book, but I've been on hold for 15 minutes already.

alexperi Apr 6, 2016 11:56 am

It's beyond a joke at this stage... how can they run a company like this?

tcp1 Apr 6, 2016 11:58 am


Originally Posted by staeiou (Post 26446044)
Not seeing any flights on the website or mobile app. Not sure if phone agents can book, but I've been on hold for 15 minutes already.

Same here. Occasionally getting funky responses like $3800 economy IAD-DEN.

I need to book. Trying out Delta is looking like an option every minute.


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