I just tried doing the same. once I clic on search flights it promps a message: Data service unavailable from united. I am able to log in into my account but I cant do any search, nor can I pay for an award flight online.. :S

You might try with the app again; I booked a flight yesterday evening via the app but got the "Data services unavailable" message three times before it finally worked.

Getting the same thing today, too.

:td:

YES! If you are having problems with errors (not just page rendering) that are solved by going incognito or to a different browser, the problem is likely cache and/or cookies, and can be resolved by clearing cache/cookies.

Lately if I'm in the middle of a searching flights and then have to login to see expert mode (because the stupid website makes me login with my password every time) it errors out and I have to start the search from square 1.

It's still better than Delta.com but that gap seems to be narrowing....

Been getting blank checkout screens lately when trying to change flights. (Ad blocker off, for what that's worth.) Anyone else?

http://i.imgur.com/XDinWvY.png

i'm completely unable to sign in on chrome this morning. i fill out the fields and hit enter or click sign in, and the fields just blank out, the sign in button spins, and nothing happens.

IE seems to work. maddening.

working fine for me w/ Chrome.

Mostly to save newcomers to this thread from misunderstanding, let me reiterate that it's not your browser choice. As an ecommerce platform, UA's site is tested against the most recent versions of Chrome, Firefox, Edge, and Safari at the very least. To be sure, there have been a few browser incompatibilities with the new site, but they manifest as page rendering anomalies, not sign-in problems.

Sign-in problems are nearly always one of two things:

1. Intermittent server errors. The server loses track of your session or becomes overwhelmed and can't continue the process it had begun with you. Simply starting a new session by logging out and back in will "fix" this problem. No need to switch browsers.

2. Corrupted cookies. If a login cookie becomes corrupt, it can lead to the inability to sign in, process payment, or complete a search. Switching browsers can "fix" the problem simply because the cookie on your new browser is probably not (yet) corrupted. But it doesn't mean that the UA site was even briefly incompatible with your first browser. I guarantee you thousands of people are simultaneously on United.com using the same browser you are at this very moment with no issues. If you want to switch browsers you can, but if you prefer to stick with your tried-and-true choice, simply delete all United.com cookies and start anew. The procedure for deleting your login cookies differs from browser to browser and is easily found via search.

Why do I care? Because good bug reports are at the heart of good feedback. Friends don't let friend succumb to the post hoc fallacy.

while i see your point in as much as i am able with an infantile IT background, i must say that with no other major US airline site am i required to make manipulations to 'cookies' or switch browsers to perform simple functions such as to log in, or perform a flight search. ever. not once. with UA.com, i find myself encountering these problems at least monthly, and i am far from a 'regular' visitor of the site. ymmv.

My degree is in computer science from one of the top schools in the country - trust me it really it really is total incompetence in the UA IT
Department that creates these issues - it's that simple....

Sorry but this is all total BS - and I know what I'm talking about. Tell me why Amazon never suffers from these issues? UA IT is the JV team - and that's why you get JV results....

All of these supposed issues are easily dealt with if programmed properly - unfortunately the UA team doesn't have the knowledge / experience to handle what are in reality Fairly simple things....

What on earth are you replying to? Seriously, what in my post are you claiming is "total BS"? Did you even bother to read it?

What I'm saying is that people who think the problems have to do with their choice of browser are wrong. The fault is 100% United's. Their server infrastructure isn't up to the task of serving their digital audience. It has nothing to do with the customer's browser choice.

Frankly, I think calling someone's post "total BS" without bothering to read or understand it warrants an apology.

This is just getting tedious. United.com is the only site I visit that I have to play cookie games, re-authenticate multiple times and other such "browser gymnastics." It's getting really old and UA Digital Insider seems to be MIA. :(

"Technology" problems? 3/14/16
 

I've been trying to check-in for my TPAC flight for tomorrow. I get a message with both the app & website that my itinerary is not eligible for check-in on United.com.

I called the 1K line and got an offshore agent. He wanted to go over all 6 segments with me, even after I told him that I just wanted to know why I can't check-in. He wound up telling me it was a technology problem. So, did HUACA. Second agent was offshore, also. Told me the problem was because I have to scan my passport at LEAST, one more time. :confused::confused:

Does anyone know if United is having other than the usual tech problems today? Also, thought it was a little odd that I got offshore agents both times when calling just before noon.