Oct 14, 2013, 10:31 am
Last edit by: mkasperzak
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Please visit https://www.diditclear.com/ and include your trip experience with CPU's, RPU's, GPU's and any other means of upgrading available on United.
The better the data, the better the search results and experiential history.
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Specific GPU and RPU usage questions thread
Jun 16, 2015, 6:47 pm
#1336
Join Date: Sep 2010
Programs: UA GS
Posts: 156
Applying RPU on parent's ticket within 24 hours
Hi folks,
Looking for some clarity on an issue I'm running into. My parents are flying a domestic segment tomorrow and they have no status. I thought I would surprise them by applying an RPU to have them upgraded because I see there are seats available (albeit no R space right now). However, there are no customers waiting for upgrade and it shows 10/12 booked.
I called the 1K desk and was told that RPUs cannot be applied within 24 hours and there was no way for me to upgrade them. I got the explanation about 2 different systems within 24 hours (reservations and airport), which I understand. But it seems odd that my RPU could not be applied to weight list them.
Any thoughts?
Looking for some clarity on an issue I'm running into. My parents are flying a domestic segment tomorrow and they have no status. I thought I would surprise them by applying an RPU to have them upgraded because I see there are seats available (albeit no R space right now). However, there are no customers waiting for upgrade and it shows 10/12 booked.
I called the 1K desk and was told that RPUs cannot be applied within 24 hours and there was no way for me to upgrade them. I got the explanation about 2 different systems within 24 hours (reservations and airport), which I understand. But it seems odd that my RPU could not be applied to weight list them.
Any thoughts?
Jun 16, 2015, 7:04 pm
#1337
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Hi folks,
Looking for some clarity on an issue I'm running into. My parents are flying a domestic segment tomorrow and they have no status. I thought I would surprise them by applying an RPU to have them upgraded because I see there are seats available (albeit no R space right now). However, there are no customers waiting for upgrade and it shows 10/12 booked.
I called the 1K desk and was told that RPUs cannot be applied within 24 hours and there was no way for me to upgrade them. I got the explanation about 2 different systems within 24 hours (reservations and airport), which I understand. But it seems odd that my RPU could not be applied to weight list them.
Any thoughts?
Looking for some clarity on an issue I'm running into. My parents are flying a domestic segment tomorrow and they have no status. I thought I would surprise them by applying an RPU to have them upgraded because I see there are seats available (albeit no R space right now). However, there are no customers waiting for upgrade and it shows 10/12 booked.
I called the 1K desk and was told that RPUs cannot be applied within 24 hours and there was no way for me to upgrade them. I got the explanation about 2 different systems within 24 hours (reservations and airport), which I understand. But it seems odd that my RPU could not be applied to weight list them.
Any thoughts?
For me R was available though so may be that is the difference!
Jun 16, 2015, 7:21 pm
#1338
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
I called the 1K desk and was told that RPUs cannot be applied within 24 hours and there was no way for me to upgrade them. I got the explanation about 2 different systems within 24 hours (reservations and airport), which I understand. But it seems odd that my RPU could not be applied to weight list them.
New waitlist requests for MileagePlus Upgrade Awards, Regional Premier Upgrades, and Global Premier Upgrades can be made until 24 hours prior to departure.
Occasionally agents will bend the rule.
Jun 16, 2015, 7:21 pm
#1339
Join Date: Mar 2012
Location: San Jose CA (SFO)
Programs: UA, TSA-Pre, Global Entry
Posts: 148
I've booked flights within the 24 hour before and there is no way to apply a GPU/RPU without calling (that I know of).
If there is no space, the agent should still be able to put the parents on the upgrade list. OP's parents might not clear but the agent should be able to add them.
Jun 16, 2015, 7:22 pm
#1340
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,895
If R is not available: may not waitlist new upgrade at T-24. It is technically possible for an agent to waitlist you within T-24 with an instrument but policy says no and it's technically challenging.
If R is available: may immediately confirm new upgrade at T-24. Usually may call and confirm an instrument-waitlisted upgrade by calling, occasionally agents and FlyerTalk posters will chide you for 'queue skipping'.
If R is available: may immediately confirm new upgrade at T-24. Usually may call and confirm an instrument-waitlisted upgrade by calling, occasionally agents and FlyerTalk posters will chide you for 'queue skipping'.
Jun 16, 2015, 7:32 pm
#1341
Join Date: Mar 2014
Location: SFO
Programs: UA 1K, SPG Platinum
Posts: 211
Jun 16, 2015, 7:33 pm
#1342
Join Date: Sep 2010
Programs: UA GS
Posts: 156
Thanks folks. R is definitely not available at this time so I suppose the rule is no instrument upgrades at T-24. I was hoping to still have an agent put them on the wait list because there are definitely 2 seats available and no one currently showing up the upgrade list (who hasn't already cleared) and it's T-14 hours.
Oh well, I'll check tomorrow if R opened and try again. If not, so be it.
Oh well, I'll check tomorrow if R opened and try again. If not, so be it.
Jun 16, 2015, 9:30 pm
#1343
Join Date: Sep 2007
Location: SFO
Programs: UA Silver SPG Lifetime Gold
Posts: 530
Jun 16, 2015, 10:08 pm
#1344
Join Date: Jan 2011
Location: San Antonio, TX
Programs: 1K
Posts: 784
If R is not available: may not waitlist new upgrade at T-24. It is technically possible for an agent to waitlist you within T-24 with an instrument but policy says no and it's technically challenging.
If R is available: may immediately confirm new upgrade at T-24. Usually may call and confirm an instrument-waitlisted upgrade by calling, occasionally agents and FlyerTalk posters will chide you for 'queue skipping'.
If R is available: may immediately confirm new upgrade at T-24. Usually may call and confirm an instrument-waitlisted upgrade by calling, occasionally agents and FlyerTalk posters will chide you for 'queue skipping'.
Jun 17, 2015, 9:08 am
#1345
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Right now I have a confirmed Y to F RPU flight but I want to change to a different day that also has the R space.
If I make the flight change can I roll over that same RPU or does it get re-deposited? I have 1 additional RPU in my account that I could use immediately if need be if there is a lag between the flight change and original RPU deposit/roll over?
If I make the flight change can I roll over that same RPU or does it get re-deposited? I have 1 additional RPU in my account that I could use immediately if need be if there is a lag between the flight change and original RPU deposit/roll over?
Jun 17, 2015, 9:12 am
#1346
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Right now I have a confirmed Y to F RPU flight but I want to change to a different day that also has the R space.
If I make the flight change can I roll over that same RPU or does it get re-deposited? I have 1 additional RPU in my account that I could use immediately if need be if there is a lag between the flight change and original RPU deposit/roll over?
If I make the flight change can I roll over that same RPU or does it get re-deposited? I have 1 additional RPU in my account that I could use immediately if need be if there is a lag between the flight change and original RPU deposit/roll over?
Jun 26, 2015, 3:10 pm
#1347
Join Date: Apr 2012
Location: SAN
Posts: 101
Which segment to RPU?
I want to use 1 RPU that I have left on my upcoming flight to GUM; SAN-LAX-HNL-GUM and GUM-NRT-DEN-SAN. The flights are in July.
My initial thought is to use it for SAN-LAX, LAX-HNL, but these segments have more than 9 seats available for upgrade. On the other hand, GUM-NRT, DEN-SAN are quite full (waitlist only and 2 available).
Should I use RPU on the return flight to lock in DEN-SAN upgrade and hope for CPU for LAX-HNL?
My initial thought is to use it for SAN-LAX, LAX-HNL, but these segments have more than 9 seats available for upgrade. On the other hand, GUM-NRT, DEN-SAN are quite full (waitlist only and 2 available).
Should I use RPU on the return flight to lock in DEN-SAN upgrade and hope for CPU for LAX-HNL?
Jun 26, 2015, 3:37 pm
#1348
Join Date: Jan 2012
Location: SFO
Programs: UA-1K
Posts: 308
How would you feel if you don't get the CPU on LAX-HNL? It's a 5 1/2 hour flight vs 2 1/2 hour. Or you could look at when would you value the extra space more, on the outbound or on the return?
Jun 26, 2015, 7:28 pm
#1349
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
I want to use 1 RPU that I have left on my upcoming flight to GUM; SAN-LAX-HNL-GUM and GUM-NRT-DEN-SAN. The flights are in July.
My initial thought is to use it for SAN-LAX, LAX-HNL, but these segments have more than 9 seats available for upgrade. On the other hand, GUM-NRT, DEN-SAN are quite full (waitlist only and 2 available).
Should I use RPU on the return flight to lock in DEN-SAN upgrade and hope for CPU for LAX-HNL?
My initial thought is to use it for SAN-LAX, LAX-HNL, but these segments have more than 9 seats available for upgrade. On the other hand, GUM-NRT, DEN-SAN are quite full (waitlist only and 2 available).
Should I use RPU on the return flight to lock in DEN-SAN upgrade and hope for CPU for LAX-HNL?
Jun 26, 2015, 10:44 pm
#1350
Join Date: Apr 2012
Location: SAN
Posts: 101
I agree that RPU for DEN-SAN is not a good value, but I will also waitlist for GUM-NRT with that RPU. Is RPU chance for GUM-NRT very low?
It seems to me that it is likely to get CPU for LAX-HNL so I will just take a chance on it.
It seems to me that it is likely to get CPU for LAX-HNL so I will just take a chance on it.