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Thread: Specific GPU and RPU usage questions thread
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Old Jun 16, 2015 | 7:04 pm
  #1337  
lax2010
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Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Originally Posted by qwicker
Hi folks,
Looking for some clarity on an issue I'm running into. My parents are flying a domestic segment tomorrow and they have no status. I thought I would surprise them by applying an RPU to have them upgraded because I see there are seats available (albeit no R space right now). However, there are no customers waiting for upgrade and it shows 10/12 booked.

I called the 1K desk and was told that RPUs cannot be applied within 24 hours and there was no way for me to upgrade them. I got the explanation about 2 different systems within 24 hours (reservations and airport), which I understand. But it seems odd that my RPU could not be applied to weight list them.

Any thoughts?
I was able to call and did GPU upgrade within the 24-hour window. May be hang up and call again?

For me R was available though so may be that is the difference!
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