March 3rd, 2012 System Integration Master Thread (PSS)
Mar 4, 2012 | 4:40 am
#661
Join Date: Mar 2008
Programs: United 1K, HH Diamond, CBP Global Entry
Posts: 732
Noticed also it still shows the full price until you select the flights. At the end, it shows you the discounted price with a blurb stating: ""Without the Dollar Discount discount, this trip is currently available for a total ofPurchase this reservation without the discount"
Mar 4, 2012 | 4:43 am
#662
Join Date: Jun 2005
Location: PDX/HND
Programs: UA GS 4MM
Posts: 558
United Club Card
I received a United Club Card. It has my United eleven-digit number on it. I am used to the combo card, MM/UGS/Club. What's with this new card? Do I care?
Mar 4, 2012 | 5:08 am
#663
Join Date: Jun 2010
Location: Dallas, TX
Programs: AA EXP, SPG Ambassador/Plat, Hyatt Diamond
Posts: 590
PUA running yet?
Hi UA Insider, is there any update as to when Complimentary Premier Upgrades will begin processing? I am anxiously awaiting the GS window on a new config 777 with R/RN 9. 
Mar 4, 2012 | 5:31 am
#664
Join Date: Jun 2004
Posts: 404
My Boarding Passes now print with me boarding in Group 5.
I'm Global Services.
I'm Global Services.
Mar 4, 2012 | 5:34 am
#665
Join Date: Mar 2012
Posts: 24
This is deeply disappointing. Can't you, even as one-offs via PM, restore our rightful seats and bounce the people who slipped in through no fault of our own? I actually booked these dates because 6A was open in these new-config 777's. All that's left now are rear-facing middle seats - this is not how I want to spend a 10 1/2 hour flight!
Mar 4, 2012 | 6:32 am
#666
Join Date: Jan 2011
Location: WAS
Programs: UA 1K, HH Diamond
Posts: 193
http://www.flyertalk.com/forum/18130046-post619.html
UAInsider hasn't noted the issue in post1 of this thread yet. Several of us have this issue, seems like enough of a critical mass that it will be addressed eventually.
Mar 4, 2012 | 6:33 am
#667
Join Date: Jun 2010
Posts: 406
Has the elite status listed on the current web site been updated to reflect 2012 elite status?
Mar 4, 2012 | 6:36 am
#668
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K2MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,318
So no separate check-in area for Int'l C (and I'm guessing F) now?
Shannon,
My wife and I had a pair of UA flights last Wed that didn't post before the conversion. This was a bit odd since typically UA flights would post the next day so long as they weren't late night flights and these didn't post Thurs or Fri. When do you expect posting to resume and should these pre-conversion flights post normally?
My wife and I had a pair of UA flights last Wed that didn't post before the conversion. This was a bit odd since typically UA flights would post the next day so long as they weren't late night flights and these didn't post Thurs or Fri. When do you expect posting to resume and should these pre-conversion flights post normally?
My MIL's miles for ORD-HKG posted approximately 5 hours after she landed last week - goodbye to those days.
Last edited by iluv2fly; Mar 4, 2012 at 3:06 pm Reason: merge
Mar 4, 2012 | 6:49 am
#669
Join Date: Sep 2006
Programs: UA Life Gold, 1.4MM
Posts: 185
Two weird things have happened:
1) I have a non reservation: "Flight: to Tak TH (TKT)" under reservations, and
2) I started 03/03 with 4 GPU and ended with 2 GPU (they show as debited on 02/25)
I wish they kept the functionality of the old system of listing all reserved and used instruments including flights, person etc.
1) I have a non reservation: "Flight: to Tak TH (TKT)" under reservations, and
2) I started 03/03 with 4 GPU and ended with 2 GPU (they show as debited on 02/25)
I wish they kept the functionality of the old system of listing all reserved and used instruments including flights, person etc.
Mar 4, 2012 | 6:57 am
#670
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,917
Is this issue effecting upgrades
Hi,
I have cut and pasted the remarks from post 1. I have this issue with a flight departing later this week. One leg had cleared pre merger, the other is still wailisted. Its a P.S. flight using a sponsored RPU ( old CR1 ) Are these upgrades clearing even though the message appears. From the second remark from UA Insider it seems that they havent figured out what to do yet? Any thoughts as I did not want to call in as I assume they will not know what to do??
Thanks..
Upgraded tickets displaying, “A modification has been made . . .” message. Tickets upgraded with a Global Premier Upgrade, Regional Premier Upgrade or a Mileage Upgrade Award may initially display the message, “A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.” We’ll be running a process to synchronize these reservations automatically over the course of the next day, but, this process has not yet begun. Your flights will remain upgraded, but, in the new system, we need to take an additional step to match your reservation with your ticket (e.g. put it back in synch). There will be no need to re-request these upgrades.
UPDATE as of 8:30a CT. We're still researching this one and have learned some more details. The systematic process to correct this issue may not work as planned. If you're traveling today or tomorrow, we recommend calling us to have your reservation updated. If you're traveling in the future we're still working on a resolution and will keep you posted.
I have cut and pasted the remarks from post 1. I have this issue with a flight departing later this week. One leg had cleared pre merger, the other is still wailisted. Its a P.S. flight using a sponsored RPU ( old CR1 ) Are these upgrades clearing even though the message appears. From the second remark from UA Insider it seems that they havent figured out what to do yet? Any thoughts as I did not want to call in as I assume they will not know what to do??
Thanks..
Upgraded tickets displaying, “A modification has been made . . .” message. Tickets upgraded with a Global Premier Upgrade, Regional Premier Upgrade or a Mileage Upgrade Award may initially display the message, “A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.” We’ll be running a process to synchronize these reservations automatically over the course of the next day, but, this process has not yet begun. Your flights will remain upgraded, but, in the new system, we need to take an additional step to match your reservation with your ticket (e.g. put it back in synch). There will be no need to re-request these upgrades.
UPDATE as of 8:30a CT. We're still researching this one and have learned some more details. The systematic process to correct this issue may not work as planned. If you're traveling today or tomorrow, we recommend calling us to have your reservation updated. If you're traveling in the future we're still working on a resolution and will keep you posted.
Mar 4, 2012 | 6:57 am
#671
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,437
This is deeply disappointing. Can't you, even as one-offs via PM, restore our rightful seats and bounce the people who slipped in through no fault of our own? I actually booked these dates because 6A was open in these new-config 777's. All that's left now are rear-facing middle seats - this is not how I want to spend a 10 1/2 hour flight!
CO (really the new UA) mngt has never given a RATS REAR-END about seat assignments.
I feel your pain. 3-4 times I had seats booked for vacations...and due to a simple a/c change...IE 738 -> 738 different tail #, seats would be jostled! It is [email protected] the old CO was H
RRIBLE about getting seats back. Good luck...and I truly feel for you. The "you paid for transporation, not a seat" is BS in my book.
Mar 4, 2012 | 6:57 am
#672
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
Has anyone experienced issues with upgrade list order? Flying International and always am number 1 on the list if not confirmed 24 hours in advance. Today i Checked in exactly 24 hours prior to flight and continue to be moved down the list. My SWU are not mine, but tagged to someone with highest old continental status. Anyone aware of Issues with SWU elite status not being recognized on upgrade list?
Swu - Belongs to GS/pp
Swu - Belongs to GS/pp
Mar 4, 2012 | 7:01 am
#673
Join Date: Nov 2005
Location: Vancouver, WA
Programs: Alaska MVP Gold 100K, United MM, Marriott Gold, IHG Diamond, Hilton Gold, Hyatt Globalist
Posts: 297
In "My Reservations" on the PMUA site, I had a Hotel reward reservation showing which is not showing under "Reservations" in the new site?
Mar 4, 2012 | 7:03 am
#674
Join Date: Nov 2010
Location: South Dakota
Programs: United 4MM GS
Posts: 25
Missing GPU's
I had 2 GPU's prior to 3/3, now have zero. Also I had 10 regionals, now five.
How can I check the use of these upgrade instruments on the ne web site?
How can I check the use of these upgrade instruments on the ne web site?
Mar 4, 2012 | 7:12 am
#675
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,265
Mileage calculator is showing minimum mileage accrual at 250 (not 500) miles for status and only giving exact miles flown for RDMs. Is this a glitch or a change?