Is this issue effecting upgrades
Hi,
I have cut and pasted the remarks from post 1. I have this issue with a flight departing later this week. One leg had cleared pre merger, the other is still wailisted. Its a P.S. flight using a sponsored RPU ( old CR1 ) Are these upgrades clearing even though the message appears. From the second remark from UA Insider it seems that they havent figured out what to do yet? Any thoughts as I did not want to call in as I assume they will not know what to do??
Thanks..
Upgraded tickets displaying, “A modification has been made . . .” message. Tickets upgraded with a Global Premier Upgrade, Regional Premier Upgrade or a Mileage Upgrade Award may initially display the message, “A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.” We’ll be running a process to synchronize these reservations automatically over the course of the next day, but, this process has not yet begun. Your flights will remain upgraded, but, in the new system, we need to take an additional step to match your reservation with your ticket (e.g. put it back in synch). There will be no need to re-request these upgrades.
UPDATE as of 8:30a CT. We're still researching this one and have learned some more details. The systematic process to correct this issue may not work as planned. If you're traveling today or tomorrow, we recommend calling us to have your reservation updated. If you're traveling in the future we're still working on a resolution and will keep you posted.