Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, youll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, youll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Jan 1, 2017, 7:34 pm
#1981
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Location: BOS
Posts: 15,027
It was a P fare.
And I just got an email from UA saying that just a copy of a boarding pass as proof is not good enough for LH. They want a ticket number, price, flight number, class of service, dates and cities as well.
Sounds over the top to me.
And I just got an email from UA saying that just a copy of a boarding pass as proof is not good enough for LH. They want a ticket number, price, flight number, class of service, dates and cities as well.
Sounds over the top to me.
Jan 1, 2017, 8:37 pm
#1982
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Join Date: Apr 2013
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Request Credit.
Jan 1, 2017, 8:47 pm
#1983
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Location: BOS
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Didn't you already provide that information when you filled in the "Request flight credit" form on united.com?
Request Credit.
Request Credit.
Jan 1, 2017, 9:43 pm
#1984
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,199
Nope that is a standard request from the partner, now much of that is usually on the BP abd part of the online request process -- actually surprised there is not a request for seat number, that is sometimes requested.
Jan 1, 2017, 10:03 pm
#1985
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Location: BOS
Posts: 15,027
LH had my UA MP number on the boarding pass. Not sure why they make such difficulties. Is this always a problem with LH? Refusing to credit miles?
Jan 1, 2017, 10:06 pm
#1986
Moderator: United Airlines
Join Date: Jun 2007
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Posts: 67,199
Jan 2, 2017, 1:31 am
#1987
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,474
I flew LH F (on 016 ticket stock) on 12/30 and 12/31 and both flights posted 1/1. I was relieved that I didn't have to chase that down, as the ticket had the final $181 of my PQDs
Jan 2, 2017, 11:16 am
#1988
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Location: BOS
Posts: 15,027
I think I know why LH refused the mileage credit: the ticket was on UA stock (016xxx..) but had a LH flight number. So I get miles from UA, not LH.
I believe the posters above with credit refusal issues probably have the same thing going on.
I believe the posters above with credit refusal issues probably have the same thing going on.
Jan 2, 2017, 11:39 am
#1989
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Join Date: Apr 2013
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Jan 2, 2017, 11:44 am
#1990
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Location: BOS
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Jan 2, 2017, 11:47 am
#1991
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Not according to UA : https://www.united.com/CMS/en-US/mar...spx?ItemId=298
Throughout *A, miles are awarded by the operating carrier. That's why UA has told you that LH requires more information from you.
Jan 2, 2017, 11:55 am
#1992
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Posts: 67,199
But it does say things like
The award miles accrued on codeshare flights are based on the operating carrier and their equivalent fare class.
In *A system, the operating carrier notifies the program carrier, of how many miles to post and the operating carrier pays the program carrier for those miles. UA posts a chart for each partner detailing the arrangement the operating carriers have agreed to provide. This is why the request for miles goes back to the operating carrier (since they are agreeing to purchase those miles).
Jan 2, 2017, 12:05 pm
#1993
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Join Date: Aug 2005
Location: BOS
Posts: 15,027
I flew BOS-MUC-RAK on UA+LH. The BOS-MUC flight was a UA codeshare. I got miles for the first flight, not the second.
The fare was P.
The fare was P.
Last edited by Dieuwer; Jan 2, 2017 at 12:12 pm
Jan 5, 2017, 7:58 pm
#1994
Join Date: Dec 2007
Programs: AA Gold, UA Silver, Marriott Platinum, Hertz PC
Posts: 323
I purchased a round-trip flight on TAP in economy (L fare outbound, U fare return).
On the outbound, I upgraded the L fare with a paid upgrade upon check-in. My boarding pass shows that it moved my outbound ticket to an R fare (a non-earning business fare). I thought I would earn based on the original purchased fare, but I did not earn anything for this flight.
Should I earn based on the original purchased fare or based on the upgrade purchased at check-in?
On the return, I earned as expected for the U fare.
On the outbound, I upgraded the L fare with a paid upgrade upon check-in. My boarding pass shows that it moved my outbound ticket to an R fare (a non-earning business fare). I thought I would earn based on the original purchased fare, but I did not earn anything for this flight.
Should I earn based on the original purchased fare or based on the upgrade purchased at check-in?
On the return, I earned as expected for the U fare.
Are there any suggestions on how to receive the appropriate credit?
Jan 5, 2017, 8:24 pm
#1995
Join Date: Sep 2015
Programs: 1 thousand
Posts: 2,112
http://www.flyertalk.com/forum/united-airlines-mileageplus/1635985-lufthansa-gpus-go-electronic.html