Last edit by: WineCountryUA
Newest Travel Bank program
New UA "Travel Bank" option -- deposit funds and get a bonus
In particular, the united.com Club
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
5 April 2018 -- UA started posting an "expiration date", appears to be at least 18 months after most recent activity (some are longer for unknown reasons)
also states
Expiration had previously been in the T&Cs for some time (2 years of inactivity? but now is 18 months) and had stated an ETC would be issued if the funds did timeout. Unclear if that still applies.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
Around Sept 2018, wording changed to
To add funds: https://www.united.com/offers/travelcash
New UA "Travel Bank" option -- deposit funds and get a bonus
{UA} we’ve decided to discontinue the program as of April 23, 2019.
united.com Club
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
For those wondering when their united,com membership expires
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
In your email, include:
- MP account number and name
- Traveler(s) name, number of traveler if applicable
- Member's united.com Club enrollment date; since XX/XX/XXXX valid through XX/XX/XXXX
- Reservation confirmation number (PNR locator)
- Flight number, origin/destination, and travel date
also states
Some of your United®TravelBank Cash may expire on a different date than what’s displayed here. Please check your balance details for a complete history of your United®TravelBank Cash transactions and the expiration date for each amount.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details.
"TravelBank"- United.com Club & Gift Registry Q&A - No new/renewals as of 23 Apr 2019
#526
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,858
#528
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,784
Thanks. Unfortunately, United does not have any flights to Vietnam on their own planes, so using UA metal in this case isn't possible. I could potentially use Travelbank to book United flights to another city (like Hong Kong), and then book separate flights from/to Vietnam. May consider that next time.
For now, I booked our flights on Eva using my CSR at 1.5cpp for my ticket, and the miles on Arrival + for my husband.
For now, I booked our flights on Eva using my CSR at 1.5cpp for my ticket, and the miles on Arrival + for my husband.
#529
Join Date: Oct 2012
Posts: 8
Site is still down for me, any updates as to when this "maintenance" will be completed?
#530
Join Date: Sep 2005
Location: NJ
Programs: UA 1K, HH Diamond, SPG Gold, etc
Posts: 69
UA Gift Registry closed?
Has UA permanently ended Gift Registry contributions? Any suggestions for utilizing the Amex $200.00 yearly fee reimbursement moving forward? I have high elite status so don't need $ for luggage, lounge pass, seating etc.
#531
Join Date: Jul 2017
Location: Outside of Cleveland Ohio
Programs: UA *G. DL ̶G̶O̶L̶D̶ Member, Hilton/SPG Gold, Hertz PC
Posts: 362
#532
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,194
#533
Join Date: Jul 2017
Location: Outside of Cleveland Ohio
Programs: UA *G. DL ̶G̶O̶L̶D̶ Member, Hilton/SPG Gold, Hertz PC
Posts: 362
Yea I logged in after seeing your post. hadn't checked in a while since I'd already put my Amex "money" in there. I'm in the same boat as you, will have to find a new way to use it otherwise. I was pretty disappointed when they stopped crediting MpX purchases a couple years back. Don't really blame Amex though, it's an expensive feature for the issuer.
#534
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
#535
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
The bank is still working for getting travel credits, just can't add or renew.
#536
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
#537
Join Date: Sep 2014
Posts: 553
Things don't sound good for the program based on the discussion in the AMEX forum.
https://www.flyertalk.com/forum/amer...a-only-16.html
https://www.flyertalk.com/forum/amer...a-only-16.html
#538
Join Date: Oct 2016
Posts: 278
Things don't sound good for the program based on the discussion in the AMEX forum.
https://www.flyertalk.com/forum/amer...a-only-16.html
https://www.flyertalk.com/forum/amer...a-only-16.html
Last edited by jashsu; Sep 28, 2017 at 1:24 pm
#539
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Just burned all balance accumulated (from various CC registry gifts) in my TravelBank account for a trip to DFW for 4 people for thanksgiving:
Purchase summary
2 adults (18-64) $852.08
2 children (5-11) $852.08
Taxes and fees $310.24
Total $2,014.40
Credit card payment: $964.40
United® TravelBank $1,050.00 (MileagePlus numberxxxxxxx)
Smooth easy peasy process
Purchase summary
2 adults (18-64) $852.08
2 children (5-11) $852.08
Taxes and fees $310.24
Total $2,014.40
Credit card payment: $964.40
United® TravelBank $1,050.00 (MileagePlus numberxxxxxxx)
Smooth easy peasy process
#540
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
Just burned all balance accumulated (from various CC registry gifts) in my TravelBank account for a trip to DFW for 4 people for thanksgiving:
Purchase summary
2 adults (18-64) $852.08
2 children (5-11) $852.08
Taxes and fees $310.24
Total $2,014.40
Credit card payment: $964.40
United® TravelBank $1,050.00 (MileagePlus numberxxxxxxx)
Smooth easy peasy process
Purchase summary
2 adults (18-64) $852.08
2 children (5-11) $852.08
Taxes and fees $310.24
Total $2,014.40
Credit card payment: $964.40
United® TravelBank $1,050.00 (MileagePlus numberxxxxxxx)
Smooth easy peasy process